Honestly we know the Nobu is a well known hotel with its name and 5 star quality. Don’t usually write many reviews but I had to because of the excellent service of Charlie, Gino, and Rodrigo (I believe these are the names of the staff that helped us from May 8-10). When you have someone that has disability access needs, it can be worrisome when going on a trip but these staff members went above and beyond to support my family and recommend anyone that’s looking for a high quality hotel and excellent staff, no hesitations needed for Nobu. House cleaning staff members were super friendly, attentive, and went above and beyond to pay attention to every detail. Even with someone with wheelchair needs, location was perfect to reach Riverwalk, downtown, and many other areas.