Hotel a Clayville

“The level of personal care and attention at this motel was surprising and worthy of notice.”

“Staff was very helpful and accommodating. Lobby was attractive and inviting. Hallways smelled dank and like curry chicken and not fresh, dog in neighbor room barked a lot, wifi kept resetting and it was annoying to have to log in frequently, rooms need some updating, bathroom vent full of built up dust, room needed to be dusted from spiders and webs, beds were too hard and the base made noise every time someone moved. Tv was a nice size, the grounds were well kept and attractive. ”

“Hotel non nuovo ma comodo da raggiungere e con tutto ciò che può servire. Personale molto gentile.”

“Breakfast area was clean and well kept. Ample parking.”

“Everything was great!”

“Do not rely on canceling online before deadline, Expedia showed the room was canceled but they did not honor it , make sure you call and ask for proof of cancellation otherwise the online portal will show the reservation active after couple days and charge your card , Expedia rep will deny liability. very bad experience with Expedia, don't rely on what is confirmed on the screen. ”

“Kind and helpful staff. We asked to be moved from a ground floor room to a higher level floor (at 10pm) and the staff member did whatever he could to make this happen. It is a small and cute hotel, very close (5 minutes) from Colgate University. ”

“The shower was terrible it barley worked the room was terrible the staff was rude and pushey ”

“Hot tub was not working properly both days, hot tub needed to be cleaned. door in pool area maint room door needed to either be replaced as it is very un sightly with rust. Better food for continental breakfast.”

“👍”

“The check in person was outstanding...courteous, friendly, helpful. He noticed that we're older folks and offered us a first floor room with parking right outside the door, which we appreciated. The only negatives were that even though it was obvious the bath had been cleaned, no extra rolls of toilet paper were provided which necessitated a trip to the front desk, and for some strange reason the trashcan in the bedroom had not been emptied. Other than that, all okay.”

“The breakfast was great. Fresh and warm. So much space in the parking lot you can easily park a bus or truck with room to spare.”

“I was met by Jon at the front desk. He was very friendly and helped me out with an issue. All the staff were great and friendly! Room was awesome and place was clean. Breakfast area was kept clean and stocked. Coffee was amazing, freshly ground and available 24/7. Definitely recommend staying here.”

“Great service… very clean”

“Ample parking. Staff was friendly.”

“It was fine. Perfect for what I needed for a week”

“I was on the first floor which was incredibly loud from the road noise and did not sleep at all. I had my service dog with me and the day after I checked out I got charged a pet deposit which I was never informed of. I called the same day they said it would be refunded I never received a refund.”

“The hotel was very clean and I felt safe ”

“A quirky piece of history, we love it”