Hotel vicino a Cleveland Preserve Farm - Spartanburg

“I have a service animal yet I was charged for my service animal. I went back inside when the charge hit.my account and the man at the front desk refunded me but now the refund has been taken away and I am still being charged for.my service animal. She is a diabetic alert dog. Which is against the law for me to be charged. I don't understand how you refund someone and then take it back without any notification or explanation. This is very frustrating.”

“Clean and breakfast was good”

“I called prior to booking to ask if there was room for a pick up and 40' trailer to park and was informed that there was. upon arrival, there was not enough room to easily pull in and park the truck and trailer. The room was dirty and this is not an area to want to book in if you have children with you. To top it off, the receiver hitch on the truck was missing.”

“Todo estaba súper limpio amo que los baños olieran a limpio todo estaba súper limpio”

“The staff was helpful and informative. The rooms were clean and the beds were comfortable.”

“The staff is good. Room is decent. Pool is good for relaxing.”

“Room was recently renovated, had a good size, comfortable beds, and clean.”

“Great price, very friendly staff. Stay here every year around July”

“First of all they wanted to copy my Drivers license which I polity said NO and because it was a third party booking they didn't copy my licence. When I asked for more towels they must of thought I was going to steal them, because I had to turn in you dirty ones before they would give me clean ones. I normally do stay in a Patels hotels but I had no choice this time, My lawyer said not to ever give them my licence to copy,,, EVER”

“Property isn’t even open yet. Still under construction. Expedia and Marriott confirmed my reservation and accepted payment. Unbelievable. ”

“Cheap place to spend the night.”

“Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...

“Great location downtown. Staff is amazing.”

“We had such a smooth and friendly check in. Each staff member was kind and helpful. We had a beautiful breakfast at the onsite restaurant and really enjoyed the coffee service in the morning. Thank you for a wonderful stay!”

“Property is old. Front Desk person was fighting with someone on her personal phone when we checked in. Bathroom was awful smelling, writing on walls in the closet, sticky counters in kitchen. Property not worthy of Marriott name.”