Hotel vicino a Coal Miner's Memorial Park - West Frankfort

“Outstanding property, beds were very comfortable, rooms were clean and the breakfast buffet was great. Staff was very helpful”

“No pets”

“Everything is just right. It isn't my first visit and definitely will be my preferred stop on my next trip in this location.”

“Everything was fine definitely will be staying there again...”

“Very friendly staff st the desk a d at breakfast Would definitely stay again”

“No breakfast. Not even coffee.”

“Bath ceiling needed painting Something (bug bite) bit my ankle Overall was clean and OK”

“Location was great. Easy to get to off the highway. The bed was very comfortable.Room was clean except the carpet was filthy. I wouldn't go without my shoes on. I couldn't figure out how to work the TV. Looked like you had to link to your own service. Pool had some bugs floating around and some kind of lint looking stuff. Not enough for me to worry about though.Temperature was perfect. There was mold on the ceiling above the pool. Otherwise it was all clean. Nothing to right home about. Very...

“Breakfast was not breakfast. I got there 30 mins after opening breakfast and there was only muffins and cereal out. The “hot” area was empty. The AC in the room barely worked at all.”

“Good location.”

“The lobby looks newish, but everything else is very old. Things are peeling and cracked and missing knobs, attachments, shampoo bottles should’ve been attached to the wall, but it had fallen off and still hit the attachments on them and were in the tub. It was fine, but I’ll be trying somewhere else next time.”

“The room was spacious, clean, and comfortable. Hot breakfast was ready on time. The pool was repaired and ready for use. The bath water was comfortable. All lights, appliances, switches, and receptacles were working. The staff was friendly and ready to assist.”

“I honestly wouldn’t know because they couldn’t even find my reservation. Then when he did find my reservation, he told me he had no rooms that he would refund me the money. Instead of refunding me the money he ended up charging me again so after I got to where I was finally staying, I had to call them. It took me kind of getting rough for him to be able to refund both transactions.”