Hotel vicino a Coal Miner's Memorial Park - West Frankfort

“Yes everything was greaT”

“No pets”

“This hotel needs a complete renovation. The bed was comfortable, but the bathroom was in poor condition. ”

“Selected pet friendly on Expedia found this place, pre paid only to show up and have the manager hit us with a mandatory $50 pet fee. Must have been in the fine print hidden to my eyes. Folks that's close to a 40% up-charge, be very cautious booking this place.”

“Very good breakfast. ”

“Stayed in room 309 and the bathroom door jammed and was stuck in the bathroom.”

“The hotel has a good location and the staff members are friendly. The property is in deep need of renovations.”

“Awesome”

“Would not stay here again. Rooms didn’t smell very good. No elevator just stairs. Not impressed at all”

“First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged...

“it was good”