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Recensioni per La Quinta Inn by Wyndham Columbia NE/Fort Jackson

2.5 out of 5
La Quinta Inn by Wyndham Columbia NE/Fort Jackson
1538 Horseshoe Drive, Columbia, SC

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 337 su 480 recensioni" "
Valutazione di 8 - Buono. 96 su 480 recensioni" "
Valutazione di 6 - Soddisfacente. 31 su 480 recensioni" "
Valutazione di 4 - Scarso. 7 su 480 recensioni" "
Valutazione di 2 - Terribile. 9 su 480 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Ronna

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Central to Ft Jackson.
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager , il giorno 15 mag 2024
Dear Ronna,Thank you for your feedback. We're delighted to hear that our location was convenient for your needs, being central to Ft Jackson. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

6/10 Soddisfacente

Samuel

Was out of breakfast items after 1 hr open not bacon or sausage
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager , il giorno 14 mag 2024
Dear Samuel,We apologize for the inconvenience you experienced with our breakfast service. It's disappointing to hear that we ran out of bacon and sausage shortly after opening. We understand the importance of providing a satisfying breakfast experience for our guests, and we regret that we fell short in this regard during your visit. Rest assured, we will take steps to ensure better inventory management to prevent similar issues in the future. Your feedback is valuable to us, and we appreciate your patience and understanding. We hope to have the opportunity to serve you better during your next stay with us.Sincerely, Hotel Manager

4/10 Scarso

Elizabeth

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
we stay at this hotel because it had a swimming pool. and we got there nothing was said that the pool was not working till we were going to try to go get in. if they would have told us we would of went to a different hotel. The housekeeper does not do a good job on cleaning. one of our pillows had blood on it which was gross. Will never stay here again.
Soggiorno di 4 notti a maggio 2024
Risposta di Hotel Manager , il giorno 13 mag 2024
Dear Elizabeth,We deeply regret the inconvenience you experienced during your stay, especially regarding the pool closure and cleanliness issues. This does not reflect the high standards we strive to uphold. We apologize for any miscommunication regarding the pool status and the oversight in cleanliness. Your concerns will be addressed with our team to prevent such occurrences in the future. We hope you'll reconsider, allowing us the opportunity to provide you with the exceptional experience you deserve.Sincerely, Hotel Manager

10/10 Eccellente

Cambry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager, il giorno 13 mag 2024
Dear Cambry,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Soddisfacente

Sara

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The service when we arrived wasn’t good
Soggiorno di 3 notti a maggio 2024
Risposta di Hotel Manager , il giorno 11 mag 2024
Dear Sara,We apologize for the service shortcomings you experienced upon your arrival. Providing a warm and welcoming experience is important to us, and we regret falling short of your expectations. Your feedback is valuable, and we will address this with our team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Carrie

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager , il giorno 12 mag 2024
Dear Carrie,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Hotel Manager

6/10 Soddisfacente

Ivanelys

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
It was 90 degrees out and the pool was not open for use. This should’ve been displayed on the website. I would’ve booked elsewhere. I feel like I was overcharged especially since not all the facilities were open.
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager , il giorno 10 mag 2024
Dear Ivanelys,We apologize for the inconvenience regarding the pool closure. We understand your disappointment and will work to ensure our website accurately reflects current amenities. Your feedback is valuable, and we'll strive to enhance transparency to provide a better experience for our guests.Sincerely, Hotel Manager

10/10 Eccellente

Mandy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I highly recommend staying here. The place was very clean and very well kept, and staff was very welcoming. We visited Fort Jackson during our stay and it was a very short and easy drive to get there.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 9 mag 2024
Dear Mandy,Thank you for your glowing recommendation! We're thrilled to hear that you had such a positive experience during your stay with us. Providing clean and well-maintained accommodations, along with welcoming and attentive staff, is our top priority. We're delighted that our location was convenient for your visit to Fort Jackson and that you found it easy to access. We appreciate your kind words and recommendation, and we look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

8/10 Buono

Robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 9 mag 2024
Dear Robert,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Eccellente

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
New property. Thought small dogs (10lbs) were free?
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager , il giorno 8 mag 2024
Dear Mark,We're thrilled to hear you enjoyed your stay at our new property! Regarding the pet policy, we apologize for any confusion. We'll ensure our policies are clearly communicated and consider your feedback regarding small dog fees. Thank you for bringing this to our attention!Sincerely, Hotel Manager

6/10 Soddisfacente

Frank

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property is very nice, clean and the staff was very nice. However, the neighborhood around the hotel is unsafe.
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager , il giorno 7 mag 2024
Dear Frank,Thank you for your feedback. We're pleased to hear that you found our property nice, clean, and our staff friendly. We understand your concerns about the neighborhood's safety and take them seriously. We prioritize the safety and security of our guests and will continue to monitor and address any issues to ensure a comfortable stay for all. We appreciate your understanding and hope to welcome you back in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Catherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The front entrance rug was so stained and dirty. It was disgusting. Our bathroom floor was dirty. I wiped it with a washcloth and it came out black. My feet were dirty from standing on it. My husband had to use the ice pocket to flush the toilet because the water was not reaching it, the eggs were watered down the coffee watered down the sausage was way overcooked. The guy at the front desk was very nice.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 7 mag 2024
Dear Catherine,We're deeply sorry for the numerous issues you encountered during your stay. This falls well below our standards, and we understand your frustration. We take your feedback seriously and will address each of these concerns immediately to ensure they do not happen again. We're glad to hear that the front desk staff provided friendly service, but we apologize for the overall disappointment with your experience. Your satisfaction is our priority, and we hope to have the opportunity to regain your trust on a future visit.Sincerely, Hotel Manager

10/10 Eccellente

Ulysses

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a maggio 2024
Risposta di Hotel Manager , il giorno 7 mag 2024
Dear Ulysses,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager

8/10 Buono

Jorge Luis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were friendly and morning breakfast was good. Hotel is located in a central place with easy access to highways. The bad is that the immediate area is run down and there are questionable people hanging around the gas station next to the hotel. Also, the hotel room doors are hard to close so you have to slam them shut. It was hard to get some sleep as you can hear others slamming their doors frequently.
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 6 mag 2024
Dear Jorge Luis,Thank you for your feedback. We're glad to hear you enjoyed our friendly staff and the delicious morning breakfast. Our central location with easy highway access is indeed convenient. We appreciate your concerns regarding the surrounding area and will address them accordingly. Regarding the difficulty in closing the room doors and noise disturbances, we apologize for any disruption to your rest. Rest assured, we'll look into improving door mechanisms to minimize noise and ensure a peaceful stay for all our guests. Please visit us again.Sincerely, Hotel Manager

2/10 Terribile

Carlos

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property did not allow me to modify my dates after my flight got delayed for over 15 hours.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 5 mag 2024
Dear Carlos,We apologize for any inconvenience caused by the policy regarding date modifications. We understand that unexpected delays can occur, and we regret any frustration this may have caused you. Your feedback is important, and we will review our policies to see how we can better accommodate such situations in the future. Sincerely, Hotel Manager

10/10 Eccellente

SOCORRO

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The customer service was great! The front desk person was very helpful with information, the room service was excellent and the staff in the breakfast area were always making sure that the food was in order. Everyone was super friendly!
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 5 mag 2024
Dear SOCORRO,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a great experience with our customer service. It's fantastic that our front desk person was helpful and informative, and that you enjoyed excellent room service and attentive staff in the breakfast area. We pride ourselves on providing friendly service, and we're delighted that everyone made you feel welcome and taken care of. We appreciate your kind words and hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

10/10 Eccellente

angel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it is a good place!
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 4 mag 2024
Dear angel,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our place to be good. Your satisfaction is our priority, and we're grateful for your support. We hope to have the pleasure of welcoming you back for another enjoyable experience in the future!Sincerely, Hotel Manager

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great new hotel. Clean rooms and facilities. Breakfast was fantastic. Good options for dining close by.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 3 mag 2024
Dear Andrew,Thank you for your stay. Appreciate your nice comments about our services and hotel. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

6/10 Soddisfacente

Deborah

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 2 mag 2024
Dear Deborah,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

4/10 Scarso

kyle

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
We walked into the establishment and was greeted right away at 1130 pm. Got checked in and walked up to our room which we found not cleaned well. There was a grape right inside the door a peanut next to the bed nightstand and a penny laying on the floor next to the bed. Beside from that we woke in the morning and the staff was very pleasant with us while we got breakfast. So i would suggest working on the cleanliness of the overall room and it would change my rating to a 5 star
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 30 apr 2024
Dear Kyle,We apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback regarding the cleanliness of the room will be addressed with our housekeeping team to ensure immediate improvements are made. We're glad to hear that our staff was pleasant during breakfast, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Buono

Anna-Marie, Rosemere

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 1 mag 2024
Dear Anna-Marie,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

6/10 Soddisfacente

Jane

Viaggio con animali domestici
Was most surprised to be charged an extra 25.00 for my service dog! Will not seek out La Quinta again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 30 apr 2024
Dear Jane,We apologize for any inconvenience caused by the unexpected charge for your service dog. We strive to provide transparent pricing and regret that this aspect fell short of your expectations. Your feedback is valuable, and we'll review our policies to ensure clarity for future guests. We hope you'll reconsider and give us another chance to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 Eccellente

Jamie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was fine at the facility. It had been recently renovated and is in top shape. They serve a free and adequate breakfast from 6 to 9 am. It is in a slightly noise area. The room was small with only one chair and the shower pressure was marginal. Tv channels were very limited. Would stay there again.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 30 apr 2024
Dear Jamie,Thank you for your perfect rating and detailed feedback! We're glad to hear that you found our facility to be in top shape after the recent renovation and that you enjoyed the free breakfast provided. We appreciate your comments regarding the room size, shower pressure, and TV channels. Your feedback helps us identify areas for improvement, and we'll take your comments into consideration to enhance the guest experience. We're pleased to hear that you would stay with us again, and we look forward to welcoming you back for another comfortable stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Danielle, Newmarket

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Worked for us- needed for overnight only
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 29 apr 2024
Dear Danielle,We're glad to hear that our hotel worked well for your overnight stay! Thank you for your perfect rating and for choosing to stay with us. If your travels bring you back our way, we'd be happy to welcome you for another comfortable visit. Safe travels!Sincerely, Hotel Manager

10/10 Eccellente

bryce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
nice
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 29 apr 2024
Dear Bryce,Thank you for your perfect rating and concise feedback! We're delighted to hear that you had a nice experience with us. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Omar Adalberto

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet,affordable. Great staff. For my purposes it was very close to Fort Jackson. Would definitely recommend.
Soggiorno di 4 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 28 apr 2024
Dear Omar Adalberto,Thank you for your positive feedback. We're delighted to hear that you found our hotel quiet, affordable, and conveniently located for your needs near Fort Jackson. Our team takes pride in providing excellent service, and we're thrilled to know that you had a positive experience with us. Your recommendation means the world to us! We look forward to welcoming you back on any future visits to the area. Sincerely,Hotel Manager

10/10 Eccellente

Catherine, Virginia Beach

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was extremely clean and very nice. Great value and convenient to our destinations.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 28 apr 2024
Dear Catherine,Thank you very much for your stay. We're delighted to hear that you found our property exceptionally clean and enjoyable during your stay. Providing great value and convenience to our guests is what we strive for, and we're thrilled that we could meet your expectations in these aspects. Your satisfaction is our top priority, and we appreciate your kind words. We hope to have the pleasure of welcoming you back on your next trip to the area.Sincerely,Hotel Manager

10/10 Eccellente

Liana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
El servicio del Joven Emerson fue excelente. Siendo la única persona en hablar español y nos atendió excelente
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 27 apr 2024
Dear Liana,Thank you for your perfect rating and for recognizing Emerson's excellent service! We're delighted to hear that he provided you with exceptional service and that he was able to assist you in Spanish. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to Emerson. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Chris

Great experience
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 27 apr 2024
Dear Chris,Thank you for your perfect rating and brief feedback! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Buono

Richard

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It appears that this is an older property that was extensively renovated to bring it up to date. It has been open only six months. They did a good job. Breakfast was good and the owner or manager was in the dining room, supervising. Nice man.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 27 apr 2024
Dear Richard,Thank you for your 4 out of 5 rating and for sharing your experience with us. We're glad to hear that you appreciated the extensive renovations to bring our property up to date and that you enjoyed the breakfast. We're also pleased to hear that you found the owner or manager to be attentive and pleasant. We value your feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 Terribile

Jennifer, Spruce Pine

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I checked out after one hour. My carpet was sticky. I ask for a tub due to a broken foot to soak my foot and got a shower. The room was very loud. Mine faced the interstate and parking lot and I could hear the noise from the roads. The hallways were dark and people were gathering in the hallways. I felt very uncomfortable. When I tried to voice my opinion after an hour. The young kid told me he couldn’t refund me . Due to me booking through Expedia. I was traveling alone. The hotel boasts about 20 restaurants. Did not say you had to drive to them all. Or the entrance to the hotel is in an awkward dangerous intersection. I was traveling on military business. I had to get another room somewhere else. Where I felt safe.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 27 apr 2024
Dear Jennifer,We apologize for the unsatisfactory experience you had during your brief stay. Your comfort and safety are our top priorities, and it's disappointing to hear that we fell short in meeting your expectations. We regret any inconvenience caused by the noise from the roads, the discomfort in the hallways, and the misunderstanding regarding the tub request. Additionally, we apologize for the inconvenience with the refund process. We take your feedback seriously and will address these issues with our team to ensure improvements are made. We appreciate your service and hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager

10/10 Eccellente

Haely

Mi è piaciuto: Servizi
Nice room And great service. The location is a little Sketchy but the hotel is very nice.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 26 apr 2024
Dear Haely,Thank you for your 5 out of 5 rating! We're glad to hear that you enjoyed your nice room and received great service during your stay. We apologize if you found the location to be sketchy, but we're glad that the hotel itself met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Eccellente

Cory

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Jerry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was wonderful. Breakfast was a little lacking but everything else was great.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 26 apr 2024
Dear Jerry,Thank you for the perfect rating and your valuable feedback! We're thrilled to hear that you found our staff wonderful and that you enjoyed everything else about your stay. We appreciate your comments regarding breakfast, and we'll certainly take them into consideration as we strive to continually improve our offerings. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 Eccellente

Janet, hollywood

Mi è piaciuto: Pulizia e servizi
Right off interstate and very clean room
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 23 apr 2024
Dear Janet,Thank you for taking the time to share your positive experience. We're delighted to hear that our convenient location off the interstate and the cleanliness of our rooms met your expectations! We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

Willis

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great. Was disappointed the kids couldn’t get in the pool.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 22 apr 2024
Dear Willis,Thank you for your recent stay at our hotel. We're pleased to hear that overall, you had a great experience during your stay. However, we apologize for any disappointment regarding the pool not being accessible to the kids. We'll look into the issue to ensure that any necessary maintenance or adjustments are made promptly. Hope you will visit again. Sincerely, Hotel Manager

8/10 Buono

DENISE

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
i liked the hot breakfast, including eggs 2 ways, sausage, gravy, biscuits, as well as the usal items of cereas, breads, and fruits. i didn't like the peculiar odor of what I presume was the cleaning products in the room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 22 apr 2024
Dear DENISE,Thank you for your stay and feedback. We're glad to hear that you enjoyed the hot breakfast offerings, including the variety of items available. However, we apologize for the peculiar odor in your room, likely from our cleaning products. Your feedback is valuable, and we'll look into addressing this issue to ensure a more pleasant environment for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Mark, Medina

Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 11 mag 2024
Dear Mark,We appreciate the 5-star rating. Our commitment is to offer an exceptional blend of hospitality, comfort, convenience, amenities, and value, and we are delighted that you concur. Should your travels return you to this area, we hope you will choose to stay with us once more. It is truly a pleasure to serve guests like you, and we eagerly anticipate the opportunity to welcome you again.Sincerely, Hotel Manager

10/10 Eccellente

Matthew

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had everything we needed for our golf trip - it was clean, well equipped and the staff was great.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Dear Guest,Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our hotel had everything you needed for your golf trip and that you found it clean, well-equipped, and with great staff. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for your next golf trip or any future stays with us!Sincerely, Hotel Manager

10/10 Eccellente

Charlette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The bed were heavenly
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you found our beds heavenly. Providing a comfortable and restful night's sleep is important to us, and we're thrilled that you had such a positive experience with our bedding. We look forward to the opportunity to welcome you back for another heavenly stay in the future!Sincerely, Hotel Manager

8/10 Buono

Dennis

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Quiet and convenient
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel quiet and convenient. Your feedback is valuable to us, and we're always looking for ways to improve our guests' experiences. If there's anything specific you feel we could do to make your stay even better next time, please don't hesitate to let us know.Sincerely, Hotel Manager

8/10 Buono

Norris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that extra star for a perfect rating, please let us know. Your insights are valuable to us as we strive to provide the best possible experience for all of our guests. We appreciate your feedback and hope to have the opportunity to welcome you back again soon.Sincerely, Hotel Manager

8/10 Buono

Jennifer, Corning

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was polite and the food was delicious... very clean great for military graduations, very close. The gym was nice as well! The pool is SEASONAL and you have to pay with a debit card, NO CASH... other wise it was great!
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager, il giorno 20 apr 2024
Dear Guest,Thank you for your kind words and positive feedback! We're delighted to hear that you enjoyed our polite staff, delicious food, cleanliness, and convenient location for military graduations. We're also glad you found our gym facilities to your liking. We appreciate your feedback regarding the pool payment method and its seasonal availability. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Eccellente

Wendy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 21 apr 2024
Dear Guest,Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you had a positive experience during your stay. If there's anything specific that stood out to you or any feedback you'd like to share with us, please feel free to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Deborah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was quiet and ease of parking. Staff was extremely friendly and polite.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 19 apr 2024
Dear Deborah,Thank you for your positive feedback. We're glad to hear that you enjoyed the quiet atmosphere and found our parking convenient. It's great to know that our staff made a positive impression with their friendliness and politeness. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

10/10 Eccellente

Joyce

Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 9 mag 2024
Dear Joyce,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Scarso

Laurel

Newer property but strong smelling deodorizer and inexperience check in staff
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 19 apr 2024
Dear Laurel,Thank you for sharing your experience. We're pleased to hear you found our property to be newer. However, we apologize for any inconvenience caused by the strong deodorizer smell and the inexperience of our check-in staff. Your feedback is invaluable, and we'll work to address these issues promptly. We hope to have the opportunity to welcome you back for a more pleasant stay.Sincerely, Hotel Manager

10/10 Eccellente

Gary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean hotel with exceptional staff. Highly recommended.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 18 apr 2024
Dear Gary,Thank you for your glowing review! We take pride in providing a spotless environment and delivering exceptional service to our guests. Your recommendation means a lot to us, and we're delighted that you had such a positive experience. We look forward to welcoming you back for another fantastic stay whenever your travels bring you our way!Sincerely, Hotel Manager

10/10 Eccellente

Yolanda

Mi è piaciuto: Pulizia e servizi
Good and clean!
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 18 apr 2024
Dear Yolanda,We appreciate your perfect rating and kind words! Maintaining a clean and welcoming environment is essential to us, and we're delighted that you found our accommodations to your satisfaction. Should your travels bring you back this way, we'd love to host you again for another excellent experience!Sincerely, Hotel Manager

8/10 Buono

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Reasonable price for quality
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 18 apr 2024
Dear Brian,We're glad to hear that you found our hotel to offer good value for the quality provided. Your feedback is appreciated, as it helps us continue to improve and provide excellent experiences for our guests. We hope to welcome you back soon!Sincerely, Hotel Manager