Castelli a Columbus

“Room was clean and decorated well. Front desk staff were kind and helpful. Bar staff were friendly and inviting.”

“Valets excellent, front desk a little short with me, shower floor very slippery and shower head too high up and shooting toward wall, beds comfortable,room overpriced for what you got”

“Staff addressed our concerns promptly and professionally. The breakfast was great, too.”

“Great location to the convention center, bars, restaurants... My first room I was not happy with. Wish they would tell you some rooms looked directly into the Artrium. You have no sunlight, just a veiw of the dining room below and people walking down the hall (and they have a view of your room and you). Could NOT open the blinds because of that. I looked back at my booking and the photos on Expedia, they showed outside views only, not one showed their “interior Atrium view” management was very...

“When we arrived, our water was cold. Staff was polite but not very helpful. Hot water eventually got fixed but then it was just scolding hot water. Our toilet was spraying water with every flush. Staff sent someone to fix it and it worked for about 3 flushes, then broke again. Housekeeping only came one day out of our 5 night stay. Food options in and around the hotel were sparse. We heard sirens going off every hour around the hotel but the streets were barren most of the time. There was no...