Residence a Complesso turistico di Jungmun

“Hi, it was our 2nd time visiting Lotte Hotel Jeju & their service was next level. My family & I had the best experience ever here!! They speak both Korean and English which helped. I must say Rachel who helped us needs to be promoted as manager if she isn’t already!! The room was spacious, elegant and clean. The whole resort is very nice and well maintained. The pool and jacuzzi is nice! We would definitely recommend to all of our friends and family. There’s access to the beach down below...

“Magnificent and very curated venue, wonderful view and extremely kind and careful staff. ”

“Excellent destination for few chilling days”

“리모델링 해서 시설이 매우 좋았고, 직원분들도 친철하였습니다”

“We really enjoyed our stay at Grand Josun. From the moment we pulled up our car, someone greeted us and help us bring in our luggage. For the money that we paid, we expected the room to be newer/nicer. Room needed a refresh - wall had tape on it to seal up possible marks or cracks, paint was peeling off and areas were yellow. We enjoyed the dinner buffet - large variety of food and all delicious. The live music/singer in the lounge was beautiful to listen to as you walk the halls or sit in the...

“I booked this hotel for the reviews I had read. Unfortunately I do not think people have any idea what it is like to stay in a 4 star hotel, this is not for sure unless it costs. Unacceptable to spend 18 euros for two cafes at the bar ... unacceptable to send a t-shirt to wash and return spotted ... unacceptable not to provide general directions (pool opening times, breakfast times, etc ...) little staff friendliness if not the "usual" smiles of convenience ... poor professionalism ... Room...