Pacchetti vacanze in Contea di Trinity

Floor was dirty, tight space bathroom, air conditioner cool but noisy. They have to collect $150 deposit others inn doesn't need to collect. One small towel was dirty. Will not go back there anymore.

We had a wonderful stay at this apartment and would definitely recommend it! Check-in and check-out were both very smooth, and we really appreciated that they were able to accommodate our request for an early check-in and late check-out. The location was very convenient and close to many of the major tourist attractions, which made getting around easy. Free parking was also a huge plus, especially with two parking lots available, so we never had an issue finding a space. The apartment itself was spacious, including the rooms and bathroom, and having a washer and dryer inside the unit was extremely convenient for our week-long stay. There is also an on-site staff member available if you need any assistance, which was reassuring. The price was excellent, especially considering we stayed for a full week over Labor Day. Overall, we had a very comfortable and enjoyable stay, and we felt we got great value for the price. We would happily stay here again!

I had an incredibly frustrating experience at this hotel due to a complete lack of basic amenities and helpful service. My flight out of LA was late at night, well after the 11:00 AM checkout time. When I asked to leave my bags for a few hours, I was told that my luggage was "not their problem." Basic luggage storage is a standard service for almost any hotel. If a property does not offer it, that policy absolutely needs to be clearly advertised at the time of booking so guests can plan ahead. Because the hotel hid this information, I was forced to waste my precious last day in LA dragging my heavy bags all the way to a downtown storage facility at an extra, unexpected expense. The hotel's total lack of accommodation and dismissive attitude completely ruined the end of my trip. I will not be staying here again and strongly advise others to look elsewhere if you expect basic hospitality.

Upon arrival the staff was very helpful and friendly. From the parking attendant, Nie, to the front desk, Benjamin,and concierge, Laura.