Hotel vicino a Coolwell Park - Amherst

“Amenities were pretty scarce. We had to ask for soap they only gave you one that was very tiny. The bench in our room was discolored and the bed was not comfortable. I could feel the springs!! For such a high priced hotel I expected more.”

“Horrible, I ended up having my guest stay elsewhere and lost my payment of $. A total waste of money.”

“Clean room great breakfast nice lobby fireplace ”

“The room was personally dirty came home next day they had locked me out of room it was noisy I would not stay there again the picture u show does not look like the room”

“Room was very dingy smelt very bad. Toilet broke multiple times. Cigarette burns everywhere on bed curtains and floor. Couldn’t use the toilet half the time we were there. Outside trash everywhere. Ice machine room was flooded. Checked out day early and was told I would get the remaining time refunded but never did. Jiggar the manger was super nice but the other staff was not.”

“Clean and well organized. The breakfast nook attendant was especially nice and worked hard to keep area clean and well stocked”

“Super clean, linens and bath linens all new and thick. Very quiet room.”

“We only stayed one night, but found the room to be perfectly adequate for our needs. ”

“Wasn’t much to choose ”

“The elevator was out our entire trip. My 91 year old father had to take the stairs up and down to and from the room. This limited his ability to fully enjoy our trip because he avoided going on most of our outings. At least the front desk was able to move our room one flight down.”

“Nice size room, very clean, great Happy Hour food and drinks for free, excellent deal, very good hot breakfast ”

“Clean room, friendly staff”

“Clean room and great customer service!!!”

“Tv didn’t work, no coffee pot in room, breakfast minimal, dirty, needs much refurbishing, hallways smelled of marijuana ”

“No vending or water”

“Everything was fine, and it was great to have free coffee and popcorn in the lobby. However, a group of college students were very noisy and rowdy, keeping us up late at night and waking us up. Everything else was good.”

“Nice room nice host everything was amazing ”