Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 647 su 1000 recensioni" "
10 - Eccellente
647
Valutazione di 8 - Buono. 228 su 1000 recensioni" "
8 - Buono
228
Valutazione di 6 - Soddisfacente. 63 su 1000 recensioni" "
6 - Soddisfacente
63
Valutazione di 4 - Scarso. 33 su 1000 recensioni" "
4 - Scarso
33
Valutazione di 2 - Terribile. 29 su 1000 recensioni" "
2 - Terribile
29
9,2/10
Pulizia
9,2/10
Personale e servizio
8,8/10
Servizi
9,2/10
Condizioni e dotazioni della struttura
9,0/10
Ecosostenibilità
Recensioni
8/10 Buono
Celeste
Viaggio con animali domestici, Viaggio con la famiglia
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really close to the beach.
Celeste
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 25 apr 2024
Hi Celeste,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 Eccellente
Henry
Viaggio di coppia
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was very acceptable. Our room was very acceptable. There was a young lady at the front desk, Britnee, who was so friendly and welcoming! We would highly this property for its condition and the excellent service from the front desk check-in and service
Henry
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 23 apr 2024
Hi Henry,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
10/10 Eccellente
Cheryl
Viaggio con animali domestici, Viaggio di coppia
16 apr 2024
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very nice, pet friendly hotel.
Cheryl
Soggiorno di 3 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Cheryl,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
6/10 Soddisfacente
Joseph
14 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Joseph
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 16 apr 2024
Hi Joseph,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
6/10 Soddisfacente
Beat
Viaggio di coppia
7 apr 2024
Mi è piaciuto: Personale e servizio
While the manager was super accomodsting and gave us a room that my felt more comfortable, we are disappointed about the housekeeping policy of only providing service every second day.
Beat
Soggiorno di 4 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
10/10 Eccellente
Jasia
Viaggio di gruppo, Viaggio con la famiglia
22 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Me and my party enjoyed staying here. Everybody was nice. The staff was great and very helpful! Breakfast had great options. Will definitely be staying here on our next trip.
Jasia
Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 24 mar 2024
Hi Jasia,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
10/10 Eccellente
Frances
Viaggio con la famiglia
17 mar 2024
Staff was very helpful and friendly it made our stay great!
Frances
Soggiorno di 3 notti a marzo 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Hi Frances,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
10/10 Eccellente
Koleten
17 mar 2024
Koleten
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 7 apr 2024
Hi Koleten,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
4/10 Scarso
Jessica
17 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Jessica
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Hi Jessica,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
6/10 Soddisfacente
Hector
17 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hector
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Hi Hector,We are glad you had a nice stay with us and we appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
10/10 Eccellente
Carolina
16 mar 2024
Carolina
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 6 apr 2024
Hi Carolina,Incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more shortly.
8/10 Buono
Isaiah
9 mar 2024
Isaiah
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 29 mar 2024
Hi Isaiah,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team strives to exceed your expectations and looks forward to you in the future.
10/10 Eccellente
Elizabeth
7 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Elizabeth
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 11 mar 2024
Hi Elizabeth,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
6/10 Soddisfacente
Harsha
Viaggio con la famiglia
20 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Somehow got the room with the worst view, structure for the enter canopy was only thing you can see out this room widow. 213 everything else was great had lots of Tesla changers 3 and 1 regular ev charger
Harsha
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 20 feb 2024
Hi Harsha,We appreciate your business and your valuable feedback. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Eccellente
Misty
18 feb 2024
Misty
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 21 mar 2024
Hi Misty,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
2/10 Terribile
Boryana
13 feb 2024
Mi è piaciuto: Pulizia
A group of guests including about 10 boys preteens were extremely noisy specially after 10pm, without parental control and the hotel staff didn’t take immediate action which made our three nights stay very miserable.
Boryana
Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 15 feb 2024
Dear Guest,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
10/10 Eccellente
Art
Viaggio di coppia
2 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms were clean and spacious with comfortable beds. Breakfast was very good. Quick check in. Friendly staff.
Art
Soggiorno di 2 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 4 feb 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
10/10 Eccellente
Laurie
30 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Place to stay
Great place to stay. Room was great, hot breakfast every morning, and the front desk staff and kitchen very friendly.
Laurie
Soggiorno di 7 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 30 gen 2024
Hi Laurie,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
10/10 Eccellente
Viaggiatore verificato
29 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
My favorite place to stay in Port Aransas
The staff is very attentive. The rooms are clean, and thete is a hot tub!
The location is good. Kody's next door has great food.
Viaggiatore verificato
Soggiorno di 2 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 30 gen 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 10-star review! We hope to hear more from you on your next visit.
10/10 Eccellente
Eveli
Viaggio con la famiglia
28 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Eveli
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 30 gen 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Eccellente
Joseph
Viaggio con famiglia e bambini piccoli
4 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Joseph
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 9 gen 2024
Hi Joseph,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 Eccellente
taesung
Viaggio con la famiglia
2 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
taesung
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 9 gen 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
2/10 Terribile
Viaggiatore verificato
Viaggio con la famiglia
1 gen 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
2/10
I had a family emergency so I had to check out 2 hours after arrival. But my room was dirty. There was hair in the sheets. Sand on the floor and no toilet paper.
Besides having to leave early after paying $133 for nothing, I did not enjoy the condition of my room for that price. Front desk lady was very kind.
Viaggiatore verificato
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 4 gen 2024
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
10/10 Eccellente
Jim
1 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jim
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 4 gen 2024
Hi Jim,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Eccellente
Brett
Viaggio con la famiglia
31 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best hotel on island!! The people there are incredibly friendly !!
Brett
Soggiorno di 5 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 2 gen 2024
Dear Guest,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the staff. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
6/10 Soddisfacente
Debra
Viaggio con la famiglia
31 dic 2023
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Our room was not serviced. We stayed for 3 nights. No clean towels, no Kleenex, no trash pick up. We didnt ask for our room to not be cleaned. I was not very impressed. I expected
Better than that.
Debra
Soggiorno di 3 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 31 dic 2023
Hi Debra,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
8/10 Buono
Geoffrey
Viaggio con la famiglia
30 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The lady at the breakfast sure starts your morning off right. She is absolutely amazing! The breakfast is phenomenal especially that they have whipped cream and chocolate / caramel drizzle for your waffles and coffee. It made me feel like I was at a fancy cafe. The staff is also very good. The elevator clicks a little bit more than we like it and the water found in wasn't working which is the only reason why I didn't give them an excellent for everything.
Geoffrey
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 31 dic 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
10/10 Eccellente
Katherine, Montrose
Viaggio di coppia
29 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great breakfast. Hotel was clean and the staff was very helpful.
Katherine
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 31 dic 2023
Hi Katherine,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
8/10 Buono
MARIA
23 dic 2023
Mi è piaciuto: Personale e servizio
MARIA
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 25 dic 2023
Hi Maria,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
10/10 Eccellente
Samuel
Viaggio di lavoro
17 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Samuel
Risposta di Sophia CSR, il giorno 6 feb 2024
Hi Samuel,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
10/10 Eccellente
Christian
Viaggio con la famiglia
8 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Christian
Risposta di Sophia CSR, il giorno 8 feb 2024
Hi Christian,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
8/10 Buono
Karen
5 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Next door like being in the same room together!! l
Hotel is very nice and great location.
I had room with connecting door to next room and the noise was terrible. The person had the TV blaring so loud and I could hear him order pizza and when it was delivered. He was just a big old loud guy.
I called the front desk to ask if they could request him to turn down the noise, they didn’t do anything except offer for me to change rooms? I was only there one night and didn’t want to pack up and unpack. So I had to resort to take something to help me sleep
Karen
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 6 dic 2023
Dear Guest,We greatly appreciate your fantastic review! Feedback like yours motivates us to continuously strive for excellence. We're thrilled to know you're enjoying our services, and we assure you that our dedication to your satisfaction will remain unwavering. Your suggestions have been shared with our team for further enhancements. We look forward to welcoming you back for an even more delightful experience on your next visit.
4/10 Scarso
Marcell
Viaggio di coppia
27 nov 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room seemed like it just wasn’t cleaned very well there was a big yellow stain on the blanket the restroom had body fluid still in it then the heater in the room did not work the staff did apologize for the issues
Marcell
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 28 nov 2023
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
8/10 Buono
Harriet
22 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Harriet
Soggiorno di 4 notti a novembre 2023
Risposta di Sophia CSR, il giorno 23 nov 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
6/10 Soddisfacente
Manindhar, McKinney
18 nov 2023
Mi è piaciuto: Personale e servizio
Rooms were not clean
Manindhar
Risposta di Sophia CSR, il giorno 19 nov 2023
Dear Guest,Providing the highest level of hospitality is our number one priority. It is disheartening to read your review. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Eccellente
Jesira
12 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
good value for money.
Jesira
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 13 nov 2023
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
8/10 Buono
Brad
Viaggio di gruppo
9 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Noises, bad coffee!!
The refrigerator in the room had a loud buzz when it came on. It was not constant but when it came on it is loud enough to wake up the guest. Also there was a freqent, intermittent sound of a toilet flushing in a nearby room. It was much more frequent than one would expect and went on all through the night. There was no other noise from the room at all, so I thought this might be a plumbing issue. Also the in-room coffee was terrible!
Brad
Soggiorno di 2 notti a novembre 2023
Risposta di Sophia CSR, il giorno 11 nov 2023
Hi Brad,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.
10/10 Eccellente
julie
Viaggio di coppia
5 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff very friendly and helpful!
julie
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 6 nov 2023
Hi Julie,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
8/10 Buono
Stephanie
5 nov 2023
Stephanie
Soggiorno di 2 notti a novembre 2023
Risposta di Sophia CSR, il giorno 8 nov 2023
Hi Stephanie,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Eccellente
Misty
Viaggio con animali domestici, Viaggio di coppia
4 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location.
Great employees.
Comfy beds…nice breakfast….
Very safe and pet friendly.
Misty
Risposta di Sophia CSR, il giorno 5 nov 2023
Hi Misty,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
10/10 Eccellente
Janet
1 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was in a great location.
Janet
Soggiorno di 4 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 2 nov 2023
Hi Janet,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 Eccellente
Jeff
31 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jeff
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 2 nov 2023
Hi Jeff,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
10/10 Eccellente
Viaggiatore verificato
30 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A very nice place to stay while in Port Aransas
We had a terrific stay this past weekend!! The hotel was modern, clean and well laid out. The breakfast buffet was excellent!!
The only suggestion I can provide is more anti-skid stickers in the bathtub.
Viaggiatore verificato
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 31 ott 2023
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
10/10 Eccellente
John
Viaggio di gruppo
30 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay on the island.
Very clean and comfortable. Friendly check in staff. Great breakfasts. Only downside is not accessible via golf carts, which are in wide use.
John
Soggiorno di 2 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 31 ott 2023
Hi John,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
10/10 Eccellente
Robert
Viaggio di lavoro
29 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice and comfortable
Robert
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 31 ott 2023
Hi Robert,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
10/10 Eccellente
Heidi
22 ott 2023
Heidi
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 11 nov 2023
Dear Guest,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
10/10 Eccellente
Stefanie
Viaggio con animali domestici
19 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, big room and most importantly pet friendly (though there is a 75$ charge per night for pet)
Stefanie
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 20 ott 2023
Hi Stefanie,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Buono
Courtney
Viaggio con animali domestici, Viaggio con la famiglia
18 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay, was nice and clean. Staff friendly and helpful. Did not really care for the reusable soap, shampoo/conditioner, and lotion dispensers;not hygienic in my opinion. But I understand the concept that it may cut costs for the business... Would probably stay again, just keeping in mind to travel with my own toiletries.
Courtney
Soggiorno di 1 notte a ottobre 2023
Risposta di Sophia CSR, il giorno 18 ott 2023
Dear Guest,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
8/10 Buono
stan
13 ott 2023
Mi è piaciuto: Pulizia e personale e servizio
stan
Soggiorno di 2 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 15 ott 2023
Hi Stan,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Eccellente
John G
6 ott 2023
John G
Soggiorno di 2 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 8 ott 2023
Hi John G,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.