Gentile Ivo,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Reception Staff

Gentile Stefano,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Reception Staff

Dear Melanie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception Staff

Dear Jinwoo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception Staff

Dear Sarah, we contacted you to understand what went wrong, with no response. In any case, we thank you for your opinion, which we respect.

Dear Dong Ho,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception Staff

Dear Ngai Chiu Sunny,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception Staff

Dear Yuki, our hotel in Cortina was temporarily closed by the civil protection for a safety issue due to a natural disaster near Passo Tre Croci. We immediately informed all guests who made their reservation directly, unfortunately, if your reservation was made through a site outside B&B Hotels, we did not have your personal information but we promptly notified those other booking channels.We apologize in any case for the inconvenience and we remain at your disposal. Sincerely,B&B Hotels Italia

Thank you!

Thank you!

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Thank You

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Merci!

Thank You Amanda!

Dear Ginny, our hotel in Cortina was temporarily closed by the civil protection for a safety issue due to a natural disaster near Passo Tre Croci. We immediately informed all guests who made their reservation directly, unfortunately, if your reservation was made through a site outside B&B Hotels, we did not have your personal information but we promptly notified those other booking channels.We apologize in any case for the inconvenience and we remain at your disposal.Sincerely,B&B Hotels Italia

Thank You!

Thank you

"Dear Guest,thank you for sharing your impressions of your recent stay. We are sorry that your experience was not a positive one.Unfortunately, we cannot fully influence the problem, as the Food and Beverage department is not compeletely under our management. We have, however, contacted their manager to share your complaint with them.B&B Hotels works hard to ensure the best possible experience for all its customers, we are sorry that in your case expectations were not met. We hope you can be our guest again: we will do our best to offer you the quality and service already appreciated by so many of our customers. Best regards, B&B Hotels Italy"

Thank you!

Thank you!