We stayed for two nights at Best Western Plus Finger Lakes. The location is convenient - close to shopping, restaurants, and right next to a mini golf course. Parking was easy and plentiful, which we appreciated.
Unfortunately, the overall experience left a lot to be desired. Customer service at the front desk was poor, and they weren’t flexible about a late checkout. Breakfast options were limited, there was no hairdryer in our bathroom, and no room service during our stay. If you need extra towels, you’re required to bring your used ones down to the front desk to exchange them, which felt unnecessarily inconvenient.
We also had the bad luck of being placed next to few rooms booked by families attending a youth baseball tournament. The teenage boys were loud and unsupervised in the hallways both nights, keeping us up until midnight when we had early mornings planned. It made for a frustrating and restless stay.
For the price, you’d expect a bit more in terms of service, amenities, and overall experience. While the location is great, we likely wouldn’t return.