Tende oscuranti, ferro/asse da stiro, letti aggiuntivi (a pagamento)

Recensioni per HomeTowne Studios by Red Roof & Conference Center Cortland

2.5 out of 5

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 6 su 8 recensioni" "
Valutazione di 8 - Buono. 0 su 8 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 8 recensioni" "
Valutazione di 4 - Scarso. 0 su 8 recensioni" "
Valutazione di 2 - Terribile. 0 su 8 recensioni" "

8,8/10

Pulizia

8,6/10

Personale e servizio

5,0/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Kurt

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No pubs within walking distance but chain food is right next door
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Service was very thorough.
Soggiorno di 1 notte a maggio 2024
Risposta di Oniel Rediresponse Specialist , il giorno 15 mag 2024
Thank you Scott, for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof & Conference Center Cortland. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware, another thing we acknowledged was that you look liking to our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Eccellente

Agueda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and comfy bed ..
Soggiorno di 1 notte a maggio 2024
Risposta di Olivia RediResponse Specialist , il giorno 14 mag 2024
Hello Agueda, Thank you for taking the time to share your feedback following your stay at the HomeTowne Studios by Red Roof & Conference Center Cortland. We welcome your 5/5 score and are happy to hear you had a great encounter with us, especially regarding our clean and comfortable bed. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 Soddisfacente

MIchael F

Viaggio di gruppo
Non mi è piaciuto: Servizi
did not like the pool was closed, i paid a full rate, disappinted,,, other wise the facility was clean. sheets and bedding were fresh, clrisp and clean, nice place but a bit too expensive,
Soggiorno di 1 notte a maggio 2024
Risposta di Olivia RediResponse Specialist , il giorno 14 mag 2024
Hello Michael, Thank you for telling us about your stay at the HomeTowne Studios by Red Roof & Conference Center Cortland. I am glad you found our facility to be clean, the sheets and bedding were fresh and all the other kind remarks highlighted. However, please accept our apologies for the pool being closed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 Eccellente

Estela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Recently renovated
Soggiorno di 1 notte a maggio 2024
Risposta di Samantha RediResponse Specialist, il giorno 11 mag 2024
Dear Estela,Thank you for taking the time to write a review of your stay at the HOMETOWNE STUDIOS & CONFERENCE CENTER CORTLAND. I am happy you were pleased with our recent renovated hotel. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

10/10 Eccellente

Audrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This location was better than expected. My room was furnished with everything you might need such as a hair dryer, iron and ironing board, refrigerator, microwave and a small table with two chairs. The bed waa comfortable. I recommend this hotel. I would stay there again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Oniel Rediresponse Specialist , il giorno 28 apr 2024
Hi Audrey,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof & Conference Center Cortland. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also delighting to read that you took liking to our hotel's location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Linton Rediresponse Specialist, il giorno 10 apr 2024
Hello Patrick, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS & CONFERENCE CENTER CORTLAND and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

6/10 Soddisfacente

branden a

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
No vending machine
Soggiorno di 1 notte ad aprile 2024
Risposta di Linton RediResponse Specialist, il giorno 10 apr 2024
Dear Branden,Thank you for telling us about your recent visit to HOMETOWNE STUDIOS & CONFERENCE CENTER CORTLAND. We thank you for 3/5 score. However, you indicated that the lack of vending machine was less than ideal. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist