Hotel vicino a Covington Crown Plaza - Conway

“Everything was great!”

“The staff at this hotel was the best I have experienced in a long time. Frequent traveler and haven’t experienced this kind of friendliness and service in quite some time.”

“The staff was so kind, and the location was so clean and well kept. The hallways were very hot, but the room itself was nice and cool.”

“06/28 My family and I stayed at this location. According to my reservation check in started at 3PM, we arrived at 5 PM and we were told that our room wasn’t ready. That the cleaning staff was behind. I asked if there were any comparable available and was told no. Staff on site said they would call when it was ready, and hour and a half later no call. I called twice and no one answered - ended up having to call customer service to get an answer. Finally checked in closer to 7, the towels in the...

“The first room was unacceptable...dirty, smelled bad, stained bedding. We asked to be moved. 2nd room ok. Fitness center & hot tub both closed. Pool did not look inviting. Would not stay there again.”

“The rooms were awesome. They were large and spacey. Everything was clean and smelled nice. Really good price. We had a king suite for $175. Parking was easy. Restaurants and shopping near by. The only thing that disappointed was the free breakfast. Just a micro breakfast. Cracker Barrel is near by. But I will definitely go back.”

“Old rooms and was given a room that wreaked of smoke, got new room that was better but still smelled. Then the tv didn’t work. Staff came back 3 times before setting up a new box. Staff was friendly enough but hotel outdated and smelly.”

“Checked in Friday night 6/19. Room was very nice. We put our cooler stuff in the fridge. Saturday morning my wife made a cup of coffee in the kitchenette. We stayed in a suite and there was a kitchenette with refrigerator, microwave, and one cup coffee maker. She tried to make another cup of coffee and apparently a fuse blew to the kitchenette. Microwave and refrigerator went off. We moved the coffee maker to another electrical outlet and it worked fine. Called the front desk about the...

“Clean room”

“We arrived to a clean and comfortable room late on a Friday afternoon with miles driven behind us. I longed to go horizontal for peaceful rest but my dear bride wished otherwise. You know what I mean. So I gathered my wallet and keys to take her to eat at a local restaurant. Our stay was largely uneventful - just as expected. However, I caution the reader to NEVER agree to room 216. It was clean. It was comfortable. It was in the elevator lobby! Every single spousal argument or alpha male...

“Eat breakfast early to get the best choices of menu”

“Nice”

“We stayed for 1 night, there was a notable smell in the lobby, lobby hallways and elevator. We were situated on the 3rd floor, as we left the smelly elevator we were meet with an equally smelly and hot third floor. Our room upon initial entering was ok, but upon further inspection was really showing its lack of care/cleanliness. Our fridge never worked properly, remote to tv did not work, shower head had the beginnings of mold and our tub/shower drain was not draining properly which led to us...

“This is our 4th and final stay at this property. The hotel itself is fine. It's a clean place to stay. The issue, is the partying at the pool. No issue with a good party, but to be drunk with glass bottles and cursing in front of little kids ruined this place for us. When one of the other guests complained, one of the staff members went out and joined the party.”