Hotel vicino a Crab Orchard Golf Club - Carterville

“Perfect”

“Clean room solid breakfast with friendly staff”

“Aaa”

“My stay was great all staff was helpful and very friendly and attentive.”

“New property, friendly staff”

“Great location”

“It was clean; friendly, helpful staff. Some minor things needed some maintenance, but there were signs efforts were in progress to address them. I would stay again.”

“Overall all the property looks good. I not sure if they have enough parking spaces near the Hotel compared to the rooms being available within the hotel. If you arrive late evening from your work, the parking spaces was all filled and you’re forced to park at the Hotel’s over flow parking area which was very in convenient and time consuming if you had to bring work related equipment back to your hotel room . Especially after a long day of work. Please bring your own snacks because you will be...

“While I didn’t feel like the room was dirty, it stunk with a heavy odor of microwaveable make flavored breakfast sausage. It permeated the air and made it very difficult to sleep even after I went to the store, bought Febreeze and sprayed it everywhere. My husband did ask for another room and the associate at the desk, reluctantly offered one upstairs but said it was against hotel policies since they liked to keep the guests with pets on the first floor. I truly thought the smell would...

“All was great! The front desk person at check in was not very welcoming.”

“I honestly wouldn’t know because they couldn’t even find my reservation. Then when he did find my reservation, he told me he had no rooms that he would refund me the money. Instead of refunding me the money he ended up charging me again so after I got to where I was finally staying, I had to call them. It took me kind of getting rough for him to be able to refund both transactions.”

“First room had a musky smell. I was moved without issue.”

“Let's start with the fact that the staff were horribly disrespectful, rude, and had major misunderstandings of how you treat customers. I had an employee cuss me out, the room had roaches. Noises inside kept me up all night. The night shift staff slept behind the desk and was unavailable the whole night. Day shift desk person was disrespectful. 0/10”

“Worst stay in my life. Scam artist using Ramada By Wyndhams name.”

“All Excelent”

“The lobby looks newish, but everything else is very old. Things are peeling and cracked and missing knobs, attachments, shampoo bottles should’ve been attached to the wall, but it had fallen off and still hit the attachments on them and were in the tub. It was fine, but I’ll be trying somewhere else next time.”

“This place was really charming. It's run by a family rather than a corporate entity, and the difference is palpable. Will stay again.”

“Outstanding property, beds were very comfortable, rooms were clean and the breakfast buffet was great. Staff was very helpful”

“Jackie was amazing. She was very informative and helpful. Great communication. The room was really comfortable. And breakfast was great.”