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Recensioni per Days Inn & Conference Centre by Wyndham Cranbrook

2.5 out of 5
Days Inn & Conference Centre by Wyndham Cranbrook
600 Cranbrook St N, Cranbrook, BC

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 385 su 1007 recensioni" "
Valutazione di 8 - Buono. 352 su 1007 recensioni" "
Valutazione di 6 - Soddisfacente. 155 su 1007 recensioni" "
Valutazione di 4 - Scarso. 68 su 1007 recensioni" "
Valutazione di 2 - Terribile. 47 su 1007 recensioni" "

8,2/10

Pulizia

8,4/10

Personale e servizio

7,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Murray

The current customer rating on Expedia is 8.0. A more accurate rating is somewhere around 7.0. The couch in the room was very dirty. The booking says a queen bed but the beds are doubles not queens. The pictures on Expedia show a much newer and cleaner hotel. This is not actuality. It’s not a horrible place but not what I expected.
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 30 apr 2024
Thank you for your feedback! The photos were taken after our last major renovation in 2015. We are currently working through our rooms over the winter and for the next month or so to update and refresh as many of the rooms as we can before the summer rush hits.We are in the process of stripping the wallpaper and painting the bathrooms and guestrooms, as well as replacing the old patio doors from the 70's with new energy efficiant doors that do a much better job of blocking the noise. We are also replacing the older pillows, and curtains in the rooms with new ones that will wrap around to the wall giving better light blockage.Please let us know what you think of the refresh when you are back next!

8/10 Buono

Perry

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Big, beautiful foyer with inviting fireplace. super friendly staff. Room was clean, bed was comfortable. TV had excellent picture. Room is dated - paint peeling i bathroom. Bring ear plugs unless you like traffic noise if you get a street facing room. Breakfast was decent though eggs were blah. Good selection of eats.
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 30 apr 2024
Thank you for your feedback! We are actually in the process of refreshing as many of the rooms as we can before the summer rush hits us, including stripping the wallpaper and repainting the bathrooms, and replacing the patio doors and windows for better noise cancellation and energy efficiency.Please let us know what you think when you come back on your next visit.

8/10 Buono

Cheryl lee

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Decent Hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 30 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay with us, and look forward to your next visit.

4/10 Scarso

Thomas

Viaggio di coppia
No decaf coffee in the room or available at the front desk. Only 2 paper cups in the room for coffee. Asked front desk if they had glasses for wine. Wanted a deposit for the glasses and when presented with the glasses, one glass had dried red wine at the bottom which the fellow told me was the design of the glass. The other glass was filthy! He brought out a third glass and it was just as dirty. What a joke!I will never stay at this place again!!
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Rhys

Mi è piaciuto: Personale e servizio
The rooms are outdated, need to be renovated
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 29 apr 2024
Thank you for your feedback! We are currently in the process of renovating a few rooms a week as we move closer to the busy summer season. We are stripping the old wallpaper and repainting the rooms, replacing the patio doors from 1971 with new slider doors that are more energy efficient and reduce noise much better, and are replacing the pillows as we go.Please let us know what you think on your next stay with us.

6/10 Soddisfacente

Barbara, Vanderhoof

Viaggio di coppia
Good location. Some upgrades done but more need to be completed
Soggiorno di 3 notti ad aprile 2024
Risposta di Assistant Manager, il giorno 24 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us. As you may have noticed, we are in the process of updating many of our rooms; removing the old wallpaper and painting, installing new patio doors, redoing the bathrooms, etc. This will continue all Spring until the busy summer!

10/10 Eccellente

Sherry, MAPLE RIDGE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very chic upon entering the hotel lobby. Was greeted right away. Checked in quickly and accurately. Room is a suite with full kitchen, living room, 2 bathrooms and a jacuzzi. Our suite bedroom is spacious and modern. Very impressed
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 24 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Gordon, Wiliams Lake

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place that is conveniently located close to Kootenay Village for when i come to visit my Mom. Good breakfast.
Soggiorno di 3 notti ad aprile 2024
Risposta di Assistant Manager, il giorno 24 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us. As you noticed, we have started to refresh and update some of our rooms, and this will continue throughout the Spring as we prepare for another busy summer!

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place with a friendly staff.
Soggiorno di 4 notti ad aprile 2024
Risposta di Assistant Manager, il giorno 24 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pool was nice space but not open in season I stayed
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 17 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.Our seasonal outdoor pool usually opens mid to late May, weather depending. It is still below 0C overnight, so we cannot open it just yet.

10/10 Eccellente

Sheri

Quick, friendly check in
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 18 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

laurie

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Did not feel safe in the side parking lot near the rear door. Saw a few homeless people hanging around there. I was told there is security cameras there but no staff was around. Complimentary breakfast was good. Lots of food choices and coffee was good. Staff very friendly.
Soggiorno di 3 notti ad aprile 2024
Risposta di Assistant Manager, il giorno 17 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

mohsen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and nice hotel, polite staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant Manager, il giorno 16 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

J Jordan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice spot. showers are weird on first floor
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 15 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

4/10 Scarso

Dennis

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant Manager, il giorno 16 apr 2024
Thank you for your feedback. Would you be able to let us know why your stay was not as enjoyable as it could have been?

6/10 Soddisfacente

Craig

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
The pool was closed which was not advertised, the facility was in a bit of disrepair however the room itself seemed clean. The bathtub would not really drain well, so while showering it filled up with water.
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 10 apr 2024
Thank you for your feedback. We will have maintenance look at the tub drain.The pool is outside and it is still -5C overnight recently so cannot be used. It is indicated as a seasonal pool and Expedia notes that it open the end of May until early October, weather depending. Perhaps it will be open when you return next.

2/10 Terribile

Robert

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Will never go back. Jacuzzi could barely fit one person. Pre authorization on card still not lifted after more than two weeks. Staff was snotty about early check in and also the hold not being lifted. Plus two pre authorizations in same stay. Stay away
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 9 apr 2024
I am sorry you did not enjoy your stay with us. The jacuzzi is not a family sized and designed for 1 person. Your pre-auth was released by us the day you checked out, so I would suggest calling your bank to see when they will return it to you, as it is out of our hands since the day you left. Check in time is 4pm and we do not guarantee early access to your room, although we do try to accommodate when possible at no extra charge for you.

10/10 Eccellente

Neil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 10 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Assistant Manager, il giorno 9 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

6/10 Soddisfacente

J2

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The games room is great especially traveling with kids. 👍
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 9 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

6/10 Soddisfacente

Wenda

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was okay, needed some cosmetic maintenance done (wallpaper peeling, poorly patched in places, stains that needed to be painted, dresser drawer that wouldn’t stay closed), attention to detail regarding cleanliness in bathroom is needed ( clean the floor behind the bathroom door, hair in sink etc)
Soggiorno di 3 notti a marzo 2024
Risposta di Assistant Manager, il giorno 9 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us. Over the next month we will be doing our "Spring Deep Cleaning", so all of these issues should be addressed before your next stay.

8/10 Buono

Diana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was clean and the breakfast was good, beds were comfy. However at breakfast, they make you ask the staff to put the food on plate vs self serving. That’s a bit awkward for a hotel breakfast. The other thing I didn’t like was the overpowering smell from the Indian restaurant next door. I couldn’t fall asleep for a long time because of this strong smell.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 5 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us. Perhaps request a room on a higher floor to be further away from the restaurant on the first floor.

10/10 Eccellente

Jerry

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
parking is a little tight for a truck but thats expected. good area to bring dogs and lake is on one side downtown on other. staff is very friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 5 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

Rob

Soggiorno di 1 notte ad aprile 2024
Risposta di Assistant Manager, il giorno 22 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

Joselyn, Edmonton

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Stayed for one night, family of four with two little kids. We arrived later in the evening and check in was quick and easy. The key initially didn’t work so had to go back to let front desk know, issue was quickly resolved. Property’s dated and that’s very apparent, but clean. For one or couple of nights, it really is reasonable for the price. Beds were comfy, it was quiet. The AC in our room didn’t work but since we were only staying one night, we opened the windows to let the breeze in and we managed. We let the staff know upon check out and front desk was quick to fill out a maintenance form for it. Breakfast was surprisingly good! They had bacon, scrambled eggs, sausages, and hashbrowns along with other staples like cereal, bread, bagels, yogurt. Staff seemed really friendly and helpful. It was a nice, pleasant stay overall.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 5 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Steven

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room we stayed in was very nice, especially for the price. I was happy with the stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 5 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Anik

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have stayed here many times. The rooms are clean, the bed very comfortable and the breakfast is delicious!
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 5 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

Anelie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent big breakfast buffet Very kind kitchen staff Noisy because….My room was facing the Hwy, Next time I’d get an inside room Otherwise great place to stay
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant Manager, il giorno 5 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Timothy, Golden

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The wife loved the Dove soap dispensers in the bathroom,and the deep bathtub ,water pressure was abit weak took for ever to fill tub but really over all i would say they didnt diapoint had a quiet night away from home
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 1 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Debbie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Assistant Manager, il giorno 1 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Janis

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The appearance of the front lobby was quite nice with the fireplace and welcoming seating. I especially appreciated the coffee and tea bar in the front lobby. I also though it was a nice touch to have a games room. I loved the shampoo/creme rinse/ soap/ lotion dispensers in the room. Cuts down on plastics and very handy. The breakfast included was great. We were pleasantly surprised with all the selections. The only thing I didn't like about the room was the coffee/tea maker. The location made it difficult to put the water in it.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 1 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

6/10 Soddisfacente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel sign was very bright and flashing, the blackout curtains didn’t cover the windows adequately to mitigate this; difficult to sleep due to that light.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 30 mar 2024
Thank you for your feedback! We are sorry you had issues with the curtains (we are in the process of replacing them, and are just waiting for the new order to arrive at the hotel now), but look forward to your next visit with us.

10/10 Eccellente

Marla

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s an older, refurbished hotel but very well run and clean. The staff is great. Would definitely stay again.
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant Manager, il giorno 30 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Grace

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were very friendly and accomodating. The breakfast was great. The room was clean and modern. The only thing negative were the very tight parking spaces.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 30 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

6/10 Soddisfacente

Jan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Only down side was the smell when you came into the hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 28 mar 2024
Thank you for your feedback! Yes, the smell from the Indian fusion restaurant can be a bit overwhelming if you are not used to it, but the food is incredible and their reviews attest to how popular they are.

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A good spot to stay overnight returning from a trip. The hotel met all my needs and was good value.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 27 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit.

2/10 Terribile

Eknoor

Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 16 apr 2024
Thank you for your feedback. Would you be able to let us know why your stay was not as enjoyable as it could have been?

8/10 Buono

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
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Soggiorno di 4 notti a marzo 2024
Risposta di Assistant Manager, il giorno 25 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

6/10 Soddisfacente

Lorrie

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a marzo 2024
Risposta di Assistant Manager, il giorno 25 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Dan, Strathmore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Assistant Manager, il giorno 25 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Linda

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very kind staff at checkin who called up to make sure our room was satisfactory. They ensured that a pet friendly room was set aside for us.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 21 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Nora

Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 10 apr 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

6/10 Soddisfacente

Sylvain

Mi è piaciuto: Condizioni e dotazioni della struttura
Could not watch TV because the picture was to dim. Staff attempted to fix the problem, but he left the TV went back to the same way. Very frustrating. Not happy.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 20 mar 2024
Thank you for your feedback! We are sorry you had issues with the TV, but look forward to your next visit with us. I have let our maintenance department know to reset the TV to "Standard" mode; some guests change this to "Vibrant" which then brightens and dims the TV depending on the ambient light in the room.

8/10 Buono

Richard, Golden

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location for our needs. Beds were comfortable, room was clean, and breakfast was good. No complaints at all.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 18 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

Mark

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is newly renovated and the rooms are nice. nothing too fancy but the rates are reasonable and breakfast included was decent.
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 18 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

Gisela R

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 18 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Myles

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good value
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 14 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

10/10 Eccellente

Ernest

Easy to find and in the right place to continue my road trip
Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 14 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

8/10 Buono

Don

Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 14 mar 2024
Thank you for your feedback! We are glad you enjoyed your stay, and look forward to your next visit with us.

4/10 Scarso

Jeffrey, Prince George

Soggiorno di 1 notte a marzo 2024
Risposta di Assistant Manager, il giorno 8 mar 2024
Thank you for your feedback. We are sorry you did not enjoy your stay, and would love to know what we could have done better.