Hotel vicino a Cross Lake - Shreveport

“We were traveling home because my husband broke his ankle in AZ and we needed to see a surgeon at home. The staff was wonderful in getting us a downstairs room and helped us as much as possible. I truly appreciate them!!! Our room was very clean and breakfast was good. We did not use any of the amenities. We were exhausted!!”

“As a whole the room was nice. The two things I did not like are the low toilet (so low until someone could possibly get hurt) and the television going off for more than 12 hours. That happened my last night there. The television went off about 8:55 p.m. and never came back on. I checked out the next day.”

“Never saw a staff member the entire weekend stay…only a sign at the front desk stating “we stepped away from front desk, we will back momentarily” (yes, with the incorrect grammar). The room had no telephone to contact front desk, no vending machines were stocked or working, TV in the room did not work, under the bed sheets were little beads of piling, no extra blanket/pillows, no cleaning services were provided, no cups provided for in room coffee pot bar or ice, there was no complimentary...

“We were choking on charm and drowning in character. Breakfast was great!”

“Nice place even though it was in a bad neighborhood. Concerned about my car at night. The room was spacious and had a full kitchen. When I called the day before inquiring about what exit to take, they didn't know.”

“Rooms was clean”

“The gentleman that greeted us was friendly and efficient. The room was very spacious and included a full-size refrigerator, dishwasher, stove, and kitchenware. We only used the refrigerator, which was clean and working well. The room itself was a little dated and needed some minor maintenance including a loose toilet seat and showerhead replacement. The bathroom is large, but towels are a good 4 feet from the shower with no nearby hooks, which is inconvenient. Breakfast was adequate.”

“Everything was exceptional. Staff very friendly and helpful. Room spacious, clean, quiet. Internet good. Breakfast hot, good selections, and staff at breakfast exceptionally friendly and helpful. Everyone we encountered from check in to check out and even the person working around the hotel that we passed in the hallway went above and beyond to ensure we had a comfortable stay.”

“I did not stay there. The receptionist was incredibly rude.”

“The room was clean and welcoming. I wish they would be more upfront about breakfast not being included upon check in. We did have the breakfast buffet and it was good.”

“Good stay definitely on my list when I come back that way!”

“The bathtub was rusted, room was dusty, parking garage elevator was broken and apparently has been for a long time so you have to walk down the stairs if you need to park on the upper levels. Parts of the hotel did not have ventilation so there was no a/c blowing in the middle of summer .”

“DO NOT STAY HERE. Very disappointed with our experience. If you arrive after 10:00 p.m., be aware that the parking garage is closed and there is no front desk staff on duty. We had to find the after-hours entrance, and thankfully the overnight security guard was very kind and helpful. Unfortunately, our room was another story. The room key didn’t work, there was no working key available for us, there was no hand soap, the floor was dirty, and we found hair, blood on a pillow, holes in the...

“Our bathroom the sink drained very slow and the toilet you had to continuously hold the handle down in order for it to flush, this made the experience not the great. It would have help if when we told the person at the front desk to offer to comp some of the room considering this was something major for us.”

“I always have a good experience at this property!”

“The property was clean”

“Room was clean. Couldn’t leave you belongings in the room without thinking someone would take yur items.”