Hotel vicino a Custom House Visitor Centre - Exeter

“great Bar lady. very helpful staff also very good ”

“Well located for shops and both Exeter Main and St. Davids railway stations. My room was compact but well thought out and well equipped. It was great to have a light next to the bed which you could turn off/on easily and the shower was good. Breakfast was first class, beautifully served and coffee one of the best. I would have liked more savoury options for the breakfast but that is just a small preference. Host was really helpful and very welcoming. I would stay here again.”

“La struttura è ben posizionata, con il centro che si raggiunge facilmente. Personale molto disponibile e colazione super abbondante”

“Stanze appena ristrutturate e bellissime. Tutte le comodità, a 3 minuti a piedi dalla cattedrale. Non ha parcheggio e bisogna parcheggiare nel parcheggio pubblico, ma sono veramente 5 minuti a piedi.”

“La “suite” era praticamente una cantina, brutto odore, sporca. Assolutamente non un 4 stelle. ”

“In contrapposizione alla gentile professionalità di un giovane addetto alla registrazione oltre che al servizio del locale annesso all'albergo siamo imbattutti in un comportamento perlopiù scostante del restante personale: l'addetto al pub,della prima sera, ci ha addirittura negato la possibilitò di cenare al nostro arrivo benchè, secondo quanto comunicatoci al momento del nostro arrivo, fossimo ancora nei limiti dell'orario previsto dall'hotel e che ancora ci fossero avventori ai...

“very pleasant hotel within a few hundred metres of central Station,10 minutes to the shops and 15 minutes walk from the university. Accodommodating staff. Nicely appointed room and good breakfast.”

“La struttura si trova in ottima posizione, a pochi minuti dalla Cattedrale, dalle vie con i negozi e dal lungofiume con diversi ristoranti. L’edificio ha un ristorante e un pub del quattordicesimo secolo. Le camere sono spaziose, confortevoli e pulite personale gentile e disponibile. Dispone poi di un ampio parcheggio sul retro”

“Camera confortevole, non molto grande, ma buona per pochi giorni. La pulizia non era stata fatta alla perfezione al nostro arrivo, in più il frigo non era funzionante, ma dopo la nostra segnalazione è stato riparato. Nel complesso un buon soggiorno.”

“Room ok but I was on second floor with broken elevator”

“Positives - location perfect for exploring Exeter and The Quay. Bathroom was nice and more recently refurbished. Carpark was straightforward but you pay. Bar man very helpful, went out of his way to find some peppermint tea, very grateful. Staff were friendly but no one explained about the £10 pp charge to swim… we were simply told we could use the leisure facilities while we stayed. It was cheap but a poor choice - no sleep, bedroom and communal areas tired. Bed had no mattress protector,...

“The kitchenette rooms are lovely and spacious with good facilities. Beds are huge and super comfy, TV was massive! Room was clean and quiet. Staff both at reception and at the breakfast were very friendly and made you feel at ease. Breakfast was especially good with lots of nice options, you don’t feel rushed to get in and out so you can really take your time in there. A lovely stay.”

“Hotel nuovissimo, bellissimo, camere molto ampie, bagno largo con super doccia, tv grande e colazione all'ottavo piano con bosta sulla campagna. Super!”

“Comodo al centro, parcheggio a pagamento davanti all' hotel. Colazione abbondante e camera da 4 spaziosa.”

“Left stranded outside the hotel after staff forgot to leave keys, after confirming directly with the hotel manager that we would be arriving late. We never were able to use our reservation and did not stay after paying in full. I called earlier in the day to confirm, and they gave me the lockbox location and code, but upon arrival by taxi (after midnight) there were no keys in the box, leaving us alone outside with no car. I’ve requested a refund from the hotel but they have not responded - I...