We apologize for the inconvenience; a plumber was indeed called the moment management was made aware; however, they were unable to make the visit to the property until the following morning. Management acted as swiftly as possible to resolve and mitigate the situation.

Thank you for your feedback. We strive to make every guest experience exceptional, and it makes my day to know you enjoyed your stay. We hope you come back to visit us in the event that your future travels bring you to the area.

We apologize for the inconvenience. The property experienced an issue with one of the water lines in the boiler room that resulted in the no hot water to the guest rooms. As some things may be out of our control, please be assured that management acted swiftly to resolve and mitigate the issue as quickly as possible to get the hot water back to the guest rooms.