Hotel di lusso a Darlington

“We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

“Beautiful period property with tall ceilings and all the usual lovely period features. Friendly, helpful staff. Hearty breakfast buffet every morning and evening meals were also very tasty. Stayed in an Executive Room which was very spacious, warm and well kitted out. Biscuits, coffee bags, tea and hot chocolate plus bottle wated provided in the rooms. Fast and efficient check-in and check-out. Would be very pleased to stay again if in the area. Thank you.”

“No problems ”

“Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel...

“Cosy clean luxurious ”

“What a magical 2 night stay! Surpassed expectations. Room was A*, clean and spacious. The castle was elegant and homely. Staff were extremely helpful and pleasant. Food was exceptional also. Would highly recommend and will certainly visit again! ”

“Good food especially the breakfast. Room very good 9 out 0f 10”