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Solterra Resort 5 Bedroom Home with Pool (1604)

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Piscina all'aperto, lettini
Esterni
Frigorifero, microonde, forno, piano cottura
Smart TV, tavolo da calcetto, tavolo da ping pong
Interni

Recensioni

7,4 su 10
Buono

Casa intera

5 camere5 bagni10 posti letto260 m²

Servizi più richiesti

  • Piscina
  • Parcheggio disponibile
  • Asciugatrice
  • Lavatrice
  • Vasca idromassaggio
  • Griglia da barbecue

Informazioni su questa struttura

Intera sistemazione

Avrai a disposizione l’intera casa e potrai condividerla con i tuoi compagni di viaggio.

Solterra Resort 5 Bedroom Home with Pool (1604)

ACO PREMIUM - 5 bd con piscina e sala giochi (1604)

NUOVO MODERNO, PISCINA PRIVATA, SALA DA GIOCO E SPA !!

Tipo di proprietà: casa singola
Superficie: 2800 piedi quadrati
Ubicazione: Solterra Resort, Davenport, Disney Area


Se stai cercando una bella casa grande con una piscina privata, abbiamo il posto che fa per te!
Vicino a parchi Disney, campi da golf, aeroporto, attività per famiglie. Amerai il posto per l'atmosfera, lo spazio esterno, la piscina e il centro benessere, il grill e una sala giochi privata.
La nostra struttura ha l'attrezzatura per fornire alla tua famiglia tutti i comfort di casa durante le vacanze! Spaziose 5 camere da letto, 4. 5 bagni e zona giorno; Cucina completa con stoviglie e pentole, frigorifero / congelatore, lavastoviglie e lavatrice e asciugatrice.
Questa casa è mantenuta professionalmente e gestita per offrire un servizio clienti 24 ore.


Panoramica:
5 camere da letto
4. 5 bagni
Piscina, spa e barbecue
Master Suite con letto king size
TV a schermo piatto
Cucina completamente attrezzata
Lavatore e asciugatore
Asciugacapelli
Ferro
Accesso a Internet gratuito Wifi
Lenzuola e asciugamani forniti
Biancheria da letto: 2 letti matrimoniali, 6 gemelli
Ospitare fino a 10 ospiti


Configurazione

Piano inferiore:
Sala da pranzo
Cucina completamente attrezzata e bar per la colazione
Piscina, spa e patio con barbecue
Soggiorno, TV a schermo piatto
Camera da letto n. 1 (suite): letto king size con TV a schermo piatto
Bagno # 1: doccia e vasca separate, doppio lavabo, si aprono sulla camera da letto e sul patio.
Garage convertito in sala giochi
Lavanderia: lavatrice e asciugatrice
gabinetto

Di sopra:
Camera da letto n. 2 (suite): 2 letti singoli con TV a schermo piatto
Bagno # 2 (in comune): doccia, doppio lavabo
Camera da letto n. 3 (suite): 2 letti singoli con TV a schermo piatto
Camera familiare con grande TV a schermo piatto
Camera da letto n. 4: 2 letti singoli con TV a schermo piatto
Bagno # 3: vasca, vanità
Camera da letto n. 5 (suite): camera matrimoniale con letto king size e TV a schermo piatto
Bagno # 4 (suite): bagno padronale, doccia e vasca separate, doppio lavabo


Il Resort e il quartiere

Solterra Resort offre il massimo dello stile e del valore, realizzati con cura per superare le aspettative.
Il Resort dispone di una club house comune aperta a tutti gli ospiti con la sua grande piscina con un fantastico scivolo d'acqua, vasca idromassaggio e molti lettini per tutti per godersi il sole.
È sempre possibile ottenere una pausa dal caldo sole della Florida fuori nella grande area lounge coperta con TV e tavoli all'aperto.
Solterra Resort dispone anche di: club house con aria condizionata, palestra, salone con comodi divani, area giochi, campi da tennis (avrete bisogno di palle e racchette personali) e beach volley.
Vicino a negozi, supermercati, ristoranti e 30 minuti dall'aeroporto internazionale di Orlando.


Come spostarsi:

• Walt Disney World - 10 miglia
• SeaWorld - 17 miglia
• Universal Studios - 20 miglia
• WalMart - 10 miglia
• Walgreens - 3 miglia
• Legoland Florida - 25 miglia
• Aeroporto Internazionale di Orlando - 29 miglia
• Aeroporto internazionale di Sanford: 55 miglia
• Busch Gardens - 60 miglia


EXTRA:

PISCINA CALORE (se applicabile): $ 40. 00 al giorno (minimo 5 giorni) - su richiesta.

PULIZIA DELLA GRIGLIA (se applicabile): per utilizzare la griglia calcoliamo $ 60 più le spese di pulizia obbligatorie.
Non forniamo propano, è responsabilità degli ospiti. Forniamo un serbatoio di propano da ricaricare - su richiesta.

Per servizi extra come biglietti per parchi a tema, auto a noleggio, spettacoli e altro, si prega di contattare il nostro ufficio prenotazioni.

CHECK IN: 16:00

CHECK OUT: 11am

ETÀ MINIMA: il leader del partito deve avere almeno 21 anni


DOPO LA PRENOTAZIONE:

Il nostro check-in è elettronico al 100% per la vostra convenienza.
Una volta che il nostro team riceve tutti i documenti firmati, inviamo il voucher con le informazioni necessarie per accedere alla casa. I nostri ospiti possono andare direttamente alle loro case.
Siamo la società di gestione della proprietà responsabile della proprietà. Assicurati di avere il tuo voucher prima del tuo arrivo perché non c'è nessuna reception ACO / staff disponibile presso la comunità. Il nostro team è disponibile 24 ore su 24, 7 giorni su 7, sulla linea di emergenza.


PRENOTA ORA E GODITI DI QUESTA BELLA CASA!

Responsabile della struttura

ACO Vacation Homes

Lingue

Inglese, portoghese, spagnolo

Aggiungi le date e scopri i prezzi

Servizi della struttura

Piscina/Spa

  • Lettini per la piscina
  • Piscina all'aperto
  • Piscina in comune
  • Piscina privata
  • Vasca idromassaggio

Connessione Internet

  • La casa offre la connessione Internet Wi-Fi gratuita

Parcheggio e trasferimenti

  • Le modalità di parcheggio in loco includono un garage

Cucina

  • Forno
  • Frigorifero
  • Frullatore
  • Lavastoviglie
  • Macchina per caffè/tè
  • Microonde
  • Piano cottura
  • Stoviglie, piatti e utensili da cucina
  • Tostapane

Area pasti

  • Tavolo da pranzo

Camere da letto

  • 5 camere da letto
  • Lenzuola fornite dalla struttura

Bagno

  • 4,5 bagni
  • Asciugacapelli
  • Asciugamani forniti in loco
  • Carta igienica
  • Shampoo
  • Vasca o doccia

Spazi a disposizione

  • Soggiorno
  • Tavolo da pranzo

Intrattenimento

  • Giochi
  • Smart TV

Aree esterne

  • Griglia da barbecue
  • Patio

Lavanderia

  • Lavanderia
  • Lavatrice/asciugatrice

Spazi di lavoro

  • Scrivania

Comfort

  • Aria condizionata
  • Riscaldamento

Animali

  • Non sono ammessi gli animali domestici

Idoneità e accessibilità

  • Struttura riservata ai non fumatori

Servizi e dotazioni

  • Ferro/Asse da stiro

Cose da fare

  • Calcio balilla
  • Palestra
  • Ping-pong
  • Sala giochi

Misure di sicurezza

  • Rilevatore di monossido di carbonio (l'host ha indicato che la struttura è dotata di un rilevatore di monossido di carbonio)
  • Rilevatore di fumo (l'host ha indicato che la struttura è dotata di un rilevatore di fumo)
  • Estintore

Informazioni generali

  • Dimensioni dell'unità: 260 metri quadrati

Strutture simili

Piscina

☀️ Disney Area | Solterra Resort. 5 Bed 4.5 Bath with Private Pool⛱

  • Piscina
  • Cucina
  • Lavatrice
  • Asciugatrice
9.6 su 10, Eccezionale, 22 recensioni
☀️ Disney Area | Solterra Resort. 5 Bed 4.5 Bath with Private Pool⛱

Regolamenti

Check-in

Check-in a partire dalle 16:00
Check-in senza contatti disponibile
Età minima per il check-in: 21

Check-out

Check-out entro le 10:00

Istruzioni speciali per il check-in

Riceverai un'e-mail dall'host con istruzioni relative al check-in e al check-out

Animali domestici

Animali domestici non ammessi

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Informazioni importanti

Da ricordare

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio.
Questa struttura è gestita tramite il nostro partner Vrbo. Riceverai un'e-mail da Vrbo con un link al tuo account, dove potrai modificare o cancellare la prenotazione
Numero di registrazione della struttura DWE6314593

La struttura è conosciuta anche come

ACO Premium 5 Bd w/ Pool SPA & Game Room House
ACO Premium 5 Bd w/ Pool SPA & Game Room
ACO Premium - 5 Bd w/ Pool, SPA and Game Room Davenport
ACO Premium 5 Bd
ACO Premium 5 Bd House
Aco 5 Bd W Pool & Game Room
Solterra Resort 5 Bedroom Vacation Home With Pool
ACO Solterra Resort 5 Bedroom Vacation Home With Pool
2547335

Informazioni sulla zona

Mappa
Davenport, FL

Cosa c’è nei dintorni?

  • Reunion Resort Golf Course - 11 min in auto - 12.1 km
  • ChampionsGate Golf Club (club di golf) - 13 min in auto - 13.2 km
  • Mystic Dunes Golf Club - 16 min in auto - 18.6 km
  • ESPN Wide World of Sports Complex - 20 min in auto - 23.2 km
  • Parco tematico Animal Kingdom di Disney® - 23 min in auto - 25.6 km

Come spostarsi

  • Stazione di Kissimmee - 22 min. in auto
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min. in auto

Ristoranti

  • ‪Starbucks - ‬11 min in auto
  • ‪McDonald's - ‬11 min in auto
  • ‪Starbucks - ‬12 min in auto
  • ‪Burger King - ‬6 min in auto
  • ‪Taco Bell - ‬11 min in auto

Domande frequenti

Solterra Resort 5 Bedroom Home with Pool (1604) ha una piscina?

Sì, la struttura dispone di una piscina all'aperto.

Gli animali sono accettati presso Solterra Resort 5 Bedroom Home with Pool (1604)?

No, questa struttura non accetta animali domestici.

A che ora si deve eseguire il check-in presso Solterra Resort 5 Bedroom Home with Pool (1604)?

Orario di inizio del check-in: 16:00.

A che ora si deve eseguire il check-out presso Solterra Resort 5 Bedroom Home with Pool (1604)?

Orario del check-out: 10:00.

Dove si trova Solterra Resort 5 Bedroom Home with Pool (1604)?

A 5 km da luoghi d'interesse come Campo da golf Providence e Ridgewood Lakes Golf and Country Club, questa casa vacanze per famiglie a Davenport vanta una buona posizione in zona Loughman. Posner Village e Lewis W Mathews Memorial Sports Complex si trovano a meno di 10 km di distanza.

Recensioni su Solterra Resort 5 Bedroom Home with Pool (1604)

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 10 su 26 recensioni
Valutazione di 8 - Buono. 7 su 26 recensioni
Valutazione di 6 - Soddisfacente. 3 su 26 recensioni
Valutazione di 4 - Scarso. 2 su 26 recensioni
Valutazione di 2 - Terribile. 4 su 26 recensioni

7,2/10

Pulizia

Recensioni

10/10 Eccellente

Tammy H., Buford, Georgia

Mi è piaciuto: Pulizia

Best Vacation Rental yet!!!!!

We absolutely Loved this property. It was very clean. It had an abundance of dishes and pots and pans. which is typically not the case. The pool was perfect and the jets for the jacuzi were awesome for my back. We loved the neighborhood and the community pool was amazing. The kids loved it and we loved the club house restaurant. We will definately stay here again.!!!!!!
Soggiorno di 6 notti a marzo 2024

10/10 Eccellente

Elliott W.

Mi è piaciuto: Pulizia

Goals

It's a beautiful property to view, but even better to stay in...
Soggiorno di 4 notti a marzo 2024

6/10 Soddisfacente

Ronald P.

Non mi è piaciuto: Pulizia

Disappointing

Was very disappointed with this place. Our family has been going to Florida for the past 15 years and this is the worst experience I have had. This house is rundown. Toilet paper holders falling off the wall, towel holders torn off the wall with one end still hanging and excessive wear and tear. Majorly needs a paint job. Bathroom walls were filthy and curtains going to back pool deck were full of some food. Games room didn’t have anything that wasn’t broken. 6 pool sticks that were all broken and paddles for table tennis was broken. The thing that made me most angry was the pool and pool deck. Pool deck was extremely dirty and light wasn’t working in spa. After first night I paid for pool head because the spa was cool night time. Only to find out the spa wasn’t working correctly and continued to be cold and low water level for the next few nights. Got there on Monday and spa wasn’t fixed until Friday and they would not even refund the pool heat for those days. This house get a 2 out of 5 rating from me. Never again will I book this house or book any house with the same property manager
Soggiorno di 9 notti a luglio 2023

10/10 Eccellente

Christine S.

Mi è piaciuto: Pulizia

Group Trip

Perfect for our group of 8 to stay comfortably safe and within our budget.
Soggiorno di 4 notti a luglio 2023

10/10 Eccellente

Sarah-Leen M.

Mi è piaciuto: Pulizia

Great

The house was the same as a pictures. The rooms are actually bigger than what it shows in the picture and that really surprising the pool heating was a little bit confusing because it wasn’t completely hot for the first day that we got there but it did warm water for the next two days, the hot tub was great. We did have some complications with the back sliding door but we contacted maintenance and everything was fixed. The game room was really fun. We had fun playing pool. There was no issue. We had clean towels and clean bedsheets. We will definitely come back to this house or use ACO housing for other vacation stays the only issue that I wanna point out was that the lock in the front door was a little bit complicated to get into at first because we had to pull the door forward then put in the code and push it and pull it. It was a little confusing other than that everything was great.
Soggiorno di 3 notti a maggio 2023

10/10 Eccellente

JORDAN K.

Mi è piaciuto: Pulizia

Great

Awesome
Soggiorno di 7 notti a maggio 2023

10/10 Eccellente

Heidi G.

Mi è piaciuto: Pulizia

Review

We had a blast and spent the whole weekend in the pool.
Soggiorno di 2 notti ad aprile 2023

8/10 Buono

Ana M.

Girls trip

Just needs a few upgrades in furniture/mattress but overall great stay!!! communication was awesome
Soggiorno di 4 notti a marzo 2023

8/10 Buono

Robert A.

Mi è piaciuto: Pulizia

Great area

House was clean only a few spots that needed cleaned. Pool area was nice but had no child safty screen. Couch in downstairs area needs replaced cant sit on it at all. Had to replace coffee maker and fix pool table. Only other thing was people doing outside work started around 7am which was annoying. Otherwise nice place to stay.
Soggiorno di 5 notti a marzo 2023

4/10 Scarso

Edward B.

Needs to be updated

Problem With a/c , bed were bad gives u pain in back. Needs a lot of update to house
Soggiorno di 7 notti a febbraio 2023

10/10 Eccellente

Tina R.

Mi è piaciuto: Pulizia

Family Vacation

Great property for our family getaway. A little further away from the parks than we anticipated, but the area is nice. Pool warmed up by the second day and we enjoyed spending wikis little time together. Best equipped kitchen we have ever experienced! Everything you could need! Could use some pool towels though. Overall a wonderful spot!!
Soggiorno di 5 notti a febbraio 2023

10/10 Eccellente

Janice M.

Mi è piaciuto: Pulizia

Great Vacation!

We enjoyed everything this property had to offer. From the heated pool which was perfect temperature to the spacious house. We will deff book this property again!
Soggiorno di 7 notti a febbraio 2023

10/10 Eccellente

Karen G.

Mi è piaciuto: Pulizia

Karen and Yves Germain stayed Dec 23-26

Dec23,2022 My family and stayed at this location and the house was in great condition. There was a leak in the kitchen from the sink which was minor. But the owner send someone immediately to fix it. Overall the house was in great condition and clean. We will use the company and this house if needed again. Thanks again for the stay.
Soggiorno di 3 notti a dicembre 2022

8/10 Buono

Thiago G.

Mi è piaciuto: Pulizia

Do not waste your money asking to heat the pool

Overall the house was good. The only thing that got us upset was the pool. We paid to get it heated for 3 days and we were only able to use it on the last day. The water was still very cold on the first two days. It was a waste of money!
Soggiorno di 4 notti a dicembre 2022

6/10 Soddisfacente

Gina B.

Need improvement and updates

There was plenty of room for everyone. The furniture needs to be updated and there was a black stain on the stairs that need to clean. Also, none of the TVs work in the bedrooms upstairs or the upstair loft. Please repair or give better instructions on how to use them. Some TVs had Roko, but the remote did not work. There are no dish towels or dish rags to wash the dishes by hand. There was also no face cloths only hand towels. Most people don't even use hand towels. Please update your family room couch it is sinking and has no support.
Soggiorno di 3 notti a novembre 2022

6/10 Soddisfacente

Patricia A.

Non mi è piaciuto: Pulizia

Ok, not great.

Very spacious house but mattresses were horrible, all of them, everyone complained of back aches. Living room couch is very worn out, the cushions sink. Walls are dirty and house needs to be painted. Kitchen was dirty, pool and jacuzzi were dirty as well. Dining chairs are very flimsy and need to be screwed on tight. House is great for a big family but it needs some up keeping.
Soggiorno di 4 notti a luglio 2022

8/10 Buono

Latisha B.

Mi è piaciuto: Pulizia

Nice House

This was a very nice home , just needs some updating .
Soggiorno di 4 notti a giugno 2022

10/10 Eccellente

Mallory U.

Mi è piaciuto: Pulizia

Nice

Nice property.
Soggiorno di 2 notti a marzo 2022

4/10 Scarso

Kendrick P.

Needs a-lot of attention

The house was beautiful. The property was nice . But the furniture needs an update. The downstairs couch is terrible the one that’s sitting in front of the TV .It needs to be upgraded . the mattresses in the master bedroom downstairs and upstairs need upgraded. We slept upstairs because the bedroom downstairs didn’t have any blankets. The only TV that we could get to work was downstairs . None of the other TVs would work. There were no washcloths and no dish towels. The shower door in downstairs Master bedroom is swinging. . This house needs a total upgrade. I was not happy.
Soggiorno di 3 notti a marzo 2022

2/10 Terribile

Kenia F., Cutler Bay

Non mi è piaciuto: Pulizia

Not up to par for rental

Unfortunately, I chose to book this house for R&R for MLK weekend. We were all very disappointed with the house as it needs some major TLC. The furniture needs to be replaced in the living room, dining room, and most of the mattresses (including the two masters). The stove was dirty, no soap amenities in any of the bathrooms or kitchen, no response to turning the heat in the pool/jacuzzi so we could not use them at all (left a message that was not answered), the carpet need shampooing and the walls need to be painted. Our registration information had the wrong Club House code and the wrong WI information. The TV in the livingroom and play area upstairs blank out every minute so you cannot watch a show. Could not find the right working remote control for the master's TV. We found a soiled blanket left from a previous visit (soiled with vomit or something else). We did not have enough blankets or towels (2 pool towels). No soap for the washer. The management company needs to do a walk-through of this property before releasing it as a rentable property. The lazy river was closed Sun/Monday so the kids did not have much to do. We checked out a day earlier, as there was no point in staying one more night after all the inconveniences. The house has good bones with the right investment in painting, furniture and cleaning company (placing the right amenities for the group).
Soggiorno di 4 notti a gennaio 2022

8/10 Buono

Rachael D.

Nice family home

We had a great time while here. But the pool could have been cleaned. It was cloudy the first day and only got worse. They also did not provide any washcloths, trash bags, or cleaning supplies. We had to go purchase all of that for our stay. I don’t know if that is normal but we ha e never had to do that before and we have stayed at several other homes. The house was clean overall except for the carpets and the downstairs furniture. It could definitely use a good cleaning. The pillows on the couch smelled like spoiled milk.
Soggiorno di 4 notti ad agosto 2021

2/10 Terribile

Juanita L.

Non mi è piaciuto: Pulizia

Horrible!

I actually did not end up staying the full time, we left immediately because the home was filthy in no shape for a toddler to be in ESPECIALLY during a pandemic in a hot spot like Florida. The fridge was leaking, the beds were old and dusty, the carpet was black from how dirty it was all throughout the house, the vents looked like they weren’t dusted in months, the pool was greasy I didn’t allow anyone to get in that. I wouldn’t mind if the management actually cared to pick up my calls or answer my requests maybe would have sent a cleaning crew again and a pool cleaner but no. Instead they hung up my calls when I called, they claimed they never received all the pictures I was sending. So yes, we checked out immediately.
Soggiorno di 5 notti a luglio 2021

2/10 Terribile

Megan S.

Non mi è piaciuto: Pulizia

False Advertisement

If we could rate this place a 0, we would. We were scheduled to stay for 2 weeks. From the moment we walked in, the home was filthy yet the "cleaners" had just left. The walls were filthy, with stains all over the rugs, carpets, upholstery on the island chairs and couches!! The couch on the main level was completely unusable as when you sit down you sink into it so bad your legs hit the frame and you can feel the springs underneath from the pull out bed! I'm sure the photos on the listing were taken when the home was 1st purchased, but its obvious the management company has not been there since! The game room was a joke. There was no Foosball ball for the foosball table, 4 of the 6 pool sticks were broke, no chalk, and the pool rack was completely busted. The garage door was also padlocked shut and we were told we could not open it. Games were in the garage, so was the laundry, so it was very strong scented and hot/humid! Cardboard box and and old rolled up carpet were also on the garage floor that no one ever removed. Both king beds were VERY uncomfortable and loud. You could not even sit on the edge without sounding like a whoopie cushion!! Also upon arrival, the hot tub was NOT heated. ACO informed us that we needed to pay for the "heat" to be turned on. No where in the listing did it mention the hot tub not being heated, only the pool. The pool and hot tub were very dirty, the jets didn't work properly on the hot tub and the water level was very low. The screened area around the pool has several large holes, making it very easy for critters to be walking around it, along with their feces! The pool deck was filthy! A pool technician was sent out and informed us the pump to the hot tub was broken and would need another technician, another day to come fix it. This was now going onto day 3 of our vacation! We were very dissapointed as we were very much looking forward to this vacation with our family! ACO advertised 24/7 customer care which was also a lie! In the end, VRBO ended up relocating us and filing a formal complaint to ACO, in which we had to pack everything up and move to a townhome for 48 hours, and then to a final destination! So much for a stress free family vacation! This ruined an entire week of our Florida vacation! This home was no where near what it looked like online! Completely falsely advertised yet no one seemed to care! STILL waiting to hear about a refund, as this is completely unacceptable!
Soggiorno di 14 notti a febbraio 2020

8/10 Buono

peter d.

Mi è piaciuto: Pulizia

Nice

Missing some fun amenities (Foosball etc) and the home was worn a tad (missing blinds in living room), but clubhouse was great and overall thumbs up from our 2 families of 10 total staying in the home.
Soggiorno di 2 notti a maggio 2019

2/10 Terribile

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I would never book with this company again!!

Ive vacationed in Florida since I was 8 with family and I am now 26 with my own family and I must say that this company and home was the worst experience I’ve ever had! I called days before our check in date to make sure that everything was going to run smoothly when my family and I arrived from Atlanta. I emailed the company to ask about having our pool heat and hot tub heated on feb 6th no one responded! and my trip was not until feb 22nd that’s more than enough days for someone to reach back out or at least respond to my email! I called the company a day before arrival to make sure we would not have any issues with the gate code or having our pool heated . The woman on the phone stated that she did not have the answers to those questions and would be putting in a request to have someone to call me NO ONE EVER CALLED . The company did not answer the phone until I called over 30 times . Once I finally got some one on the phone she stated that it would be another 200 dollars to have pool heat BUT the contract said 40 dollars, She also stated that I should have asked sooner when I explained to her that I made the request when booking in a message she didn’t seem to care and continued to tell me it would take a day for it to heat and since my stay wouldn’t be too long I should go with out what I requested! She did mention the hot tub in the neighborhood but we wanted the one that we paid for in our house! We chose this house because of the hot tub and to not it have was disappointing! The house was nice but the walls almost every where had marks on the walls,the master bedroom had stains on the chair in front of the bed there are a few thing outdated in the home. The cleaning crew could do a better job! We also had trouble opening the door they should have clear instructions my family and I were outside for 45 minutes trying to figure out how to get into the house! I called the company 20more times someone finally answered to help get the door open ! You all should really consider having a new company answering those phones!
Soggiorno di 2 notti a febbraio 2019