Interni

Recensioni per Motel 6 Denison, TX

2 out of 5
Motel 6 Denison, TX
615 N Us Highway 75, Denison, TX

Recensioni

6,6
Valutazione di 10 - Eccellente. 95 su 398 recensioni" "
Valutazione di 8 - Buono. 100 su 398 recensioni" "
Valutazione di 6 - Soddisfacente. 87 su 398 recensioni" "
Valutazione di 4 - Scarso. 50 su 398 recensioni" "
Valutazione di 2 - Terribile. 66 su 398 recensioni" "

6,8/10

Pulizia

7,4/10

Personale e servizio

6,0/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alycia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very nice and helpful
Soggiorno di 2 notti a maggio 2024

4/10 Scarso

Dorothy

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We were less than pleased with our stay at Motel 6 Denison. First off, it’s summer time in Texas, therefore, the pool should be open and accessible! One of the reasons we chose this motel was because of the outdoor pool, and we couldn’t use it! On top of that, the room and bathroom had zero ventilation, the shower was old and had cracks in it that were half ass patched, the ac didn’t cool the room down enough, the toilet broke and my boyfriend had to fix it in the middle of the night, the TV was going out, and the list goes on. Needless to say, we will not be staying here again, and a refund would be greatly appreciated.

4/10 Scarso

Wilbert

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was supposed to be handibapped friendly, but there was no grab bar in shower. Hotel was supposed to be recently updated, but they didn't do a very good job of it. Carpet in hallway dirty. Check-in clerk was not at all friendly.
Soggiorno di 1 notte a maggio 2024
Risposta di Brand Experience Team, il giorno 20 mag 2024
Hi Wilbert,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 Eccellente

Amber

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Nancy Y., il giorno 16 mag 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Buono

Kristin

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
It wasn’t terrible, it did the job. But the property just isn’t up to date and the room had a bit of an odd smell to it. The staff was all very friendly though.
Soggiorno di 2 notti a marzo 2024
Risposta di Nancy Y., il giorno 2 apr 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Eccellente

Juan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2024
Risposta di Nancy Y., il giorno 7 mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Buono

Sherry

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Double check your check in
The stay was great until I checked out. Come to find out they never checked me in , so if the would have been busy I would have been kicked out for them not checking me in
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 20 feb 2024
Hi Sherry, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Eccellente

Keri

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
My checkin was easy and friendly. Everything seems to be good for the price
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Steve

Soggiorno di 1 notte a gennaio 2024
Risposta di Brand Experience Team, il giorno 7 feb 2024
Hi Steve,Thank you for positively rating your stay!Lilith#Team6

10/10 Eccellente

Paige

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will stay again
Comfy bed, cold fridge, good shower pressure and friendly staff
Soggiorno di 1 notte a gennaio 2024
Risposta di Nancy Y., il giorno 23 gen 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Buono

Brad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024

6/10 Soddisfacente

Lorrie, Fulton

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Staff was excellent!!! Could not take a bath as there is no bathtub plugs. Smallish rooms with no carpeting, but tile. Staff was very efficient and helpful. Check in was fast! Great deal for the money. If staying for an overnight trip it's great.
Soggiorno di 1 notte a dicembre 2023
Risposta di Brand Experience Team, il giorno 4 gen 2024
Hi LorrieWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Soddisfacente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
The staff were very nice and friendly. The motel was ok. The room walls and door were paper thin which made any noise in the hallway or next door very loud inside our room. The doors slammed veey easy which just added to the overall noisy experience and made it very difficult to rest or sleep. You could hear everyones tv and conversations along with every door closing. Was not very peaceful but it was nice size, it was clean and again the staff were very pleasant.
Soggiorno di 1 notte a dicembre 2023
Risposta di Brand Experience Team, il giorno 4 gen 2024
Hi Michael,Although we appreciate the positive rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Buono

Amanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Sally

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Extra deep bath for soaking
Soggiorno di 1 notte a dicembre 2023
Risposta di Nancy Y., il giorno 2 gen 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Soddisfacente

Jessica

Viaggio di gruppo
Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Desiree

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean and comfortable
Check in was easy clerk was friendly and kind. Room was super clean and there was a nice big grassy area for my dog to walk around outside. In the morning the staff were super nice. Everyone there deserves raises imo. Thank you!
Soggiorno di 1 notte a novembre 2023
Risposta di Brand Experience Team, il giorno 13 nov 2023
Hi Desiree, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terribile

Matt

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
1st of all the front desk locked up my husband's credit card. 2nd they gave us as room that was already occupied. Went back down to the front desk. Room #2 smelled like sewage and had an electrical outlet in the bathroom that was falling out of the wall! Back down to the service desk...finally get to the 3rd room to set off the smoke alarm when tje heater was turned on...almost jad the entire hotel have to be evacuated!
Risposta di Nancy Y., il giorno 6 nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Scarso

garey

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Won't stay here again.
Old, a lot of rust, room wasn't cleaned. What kind of housekeeper misses thr mess in the photos?
Soggiorno di 1 notte a ottobre 2023
Risposta di Brand Experience Team, il giorno 24 ott 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Eccellente

Carla

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Safe area and presentable
Soggiorno di 1 notte a ottobre 2023
Risposta di Brand Experience Team, il giorno 24 ott 2023
Hi Carla, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Eccellente

Brian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Just right for what we needed! Clean, comfortable beds, unlimited hot water, and reasonably priced
Soggiorno di 1 notte a ottobre 2023
Risposta di Brand Experience Team, il giorno 24 ott 2023
Hi Brian,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Buono

Brad

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 4 notti a ottobre 2023

8/10 Buono

Angela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

TOM, ROCKFORD

Soggiorno di 1 notte a settembre 2023

6/10 Soddisfacente

sabrina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Unhappy customer
After along drive we had to go through a lot to get In our room the was reserved a week prior, once we got in there the room was not cleaned so we was moved to another where the bathroom door had a nail in it so it was not able to close finally the next day we was moved again to a better room.
Soggiorno di 3 notti a settembre 2023

6/10 Soddisfacente

Eduard

Mi è piaciuto: Pulizia e comfort della camera
Weekend in Texas
All and all it was ok it wasn't nasty it was really ok especially for the money compared to other hotels in the area.
Soggiorno di 3 notti a settembre 2023
Risposta di Brand Experience Team, il giorno 11 set 2023
Hi Eduard,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Scarso

Thomas John Advocacy Thom

Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

Teresa

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Disappointed ☹️
My family and I have traveled a lot and often stay at motel 6 witch provided our needs, when I went down to the front desk to ask for an iron a hairdryer they provide neither the girl at the front desk,,, when I checked into my room was very rude… I was really disappointed in this stay usually I don’t have a problem.. there also was bugs on the pillowcase. I set the pillow outside the door when I went down to report it, that there were bugs she said, if that pillow is missing when they clean your room, you will be charge for it. I told her at set it out because it had bugs on it. Then I was told, all I can do is put a new pillowcase cause we don’t have extra pillows.
Soggiorno di 1 notte ad agosto 2023
Risposta di Nancy Y., il giorno 5 set 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Eccellente

Joshua

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

Juan

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2023

10/10 Eccellente

Gordon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Just came from a casino resort hotel. This room was on par. Clean room, good amenities, for the price. I would stay here again no problem
Soggiorno di 1 notte ad agosto 2023
Risposta di Nancy Y., il giorno 5 set 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Buono

Kathy

Soggiorno di 4 notti ad agosto 2023
Risposta di Sophia CSR, il giorno 23 ago 2023
Hi Kathy,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.

8/10 Buono

Deloris

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti ad agosto 2023
Risposta di Sophia CSR, il giorno 19 ago 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terribile

Joy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We checked out immediately expecting a refund but the motel reports we must work with you Please advise
Soggiorno di 1 notte ad agosto 2023
Risposta di Sophia CSR, il giorno 14 ago 2023
Hi Joy,We apologize for any inconvenience you may have experienced. This is not typical of our guests' experiences at our property. We have brought this issue to the attention of our management team. If you have any queries regarding this issue, please call up the property for further assistance.

6/10 Soddisfacente

Demeka

Soggiorno di 1 notte ad agosto 2023
Risposta di Sophia CSR, il giorno 5 ago 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 Terribile

virginia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a luglio 2023
Risposta di Sophia CSR, il giorno 21 lug 2023
Dear Guest,We regret that your recent visit did not meet your expectations. We would greatly appreciate it if you could provide us with more details about the issues you encountered. Your feedback will enable us to address the specific areas that need improvement and take appropriate measures to prevent similar situations from occurring in the future.

10/10 Eccellente

JAMES, rockwall

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
When at 10:00pm I got to my room and went to desk for soap and shampoo. Desk clerk wasn’t courteous
Soggiorno di 1 notte a luglio 2023
Risposta di Sophia CSR, il giorno 14 lug 2023
Hi James,Guest satisfaction is a top priority at our hotel; for that reason, we truly appreciate your comments. We continue to reach for ways to improve the guest experience in all areas and hope you will experience those continued efforts on your next visit.

2/10 Terribile

Joshua

Soggiorno di 2 notti a luglio 2023
Risposta di Sophia CSR, il giorno 14 lug 2023
Dear Guest,Thank you so much for giving us the privilege to host your stay. We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. Please let us know more about your disappointment. So, we can make the required changes and improvements. Hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Eccellente

Betty

Soggiorno di 1 notte a luglio 2023
Risposta di Sophia CSR, il giorno 13 lug 2023
Hi Betty,We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again before long.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Front desk person was courteous and helpful. Room # 303. Room was clean. Shower curtain rod anchors were broken but functional. Vending machine was out of service, which was an inconvenience.
Soggiorno di 1 notte a luglio 2023
Risposta di Sophia CSR, il giorno 6 lug 2023
Dear Guest,We greatly appreciate your kind words regarding the courtesy and helpfulness of our front desk person, as well as the cleanliness of your room. We strive to provide excellent service and a comfortable environment for all our guests. However, we apologize for the inconvenience faced by you regarding these issues. Your feedback is valuable to us, and we will ensure that the necessary repairs are made promptly to improve the overall experience for our guests.

4/10 Scarso

Aurelio

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
No hand soap, tv control didn’t work
Soggiorno di 1 notte a luglio 2023
Risposta di Sophia CSR, il giorno 6 lug 2023
Hi Aurelio,Thank you for sharing your review. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Soddisfacente

Kay

Viaggio con la famiglia
Bare bones
This is a very bare bones motel - no coffee in the rooms, no breakfast of any kind. Just know what you are paying for, and if it is not what you are looking for, move on.
Soggiorno di 2 notti a giugno 2023
Risposta di Sophia CSR, il giorno 4 lug 2023
Hi Kay,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

6/10 Soddisfacente

Samuel

Soggiorno di 2 notti a giugno 2023
Risposta di Sophia CSR, il giorno 3 lug 2023
Hi Samuel,We appreciate your kind rating. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

8/10 Buono

Betty

Soggiorno di 1 notte a giugno 2023
Risposta di Sophia CSR, il giorno 28 giu 2023
Dear Guest,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

4/10 Scarso

Scott

Soggiorno di 1 notte a giugno 2023
Risposta di Sophia CSR, il giorno 26 giu 2023
Dear Guest,We are sad to see this rating. We apologize for the inconvenience you faced. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to serve you better next time.

2/10 Terribile

Lance

Viaggio di lavoro
Multiple authorizations after pre paying using hotels.com. One for 50$ for deposit which was stated up front, but another for 35$ inexplicably that wasn’t mentioned is still on my credit card. Hotel has a policy you have to pull in forward parking and cannot back your full size truck into the spot. Absolutely dumb won’t stay here again
Soggiorno di 1 notte a giugno 2023
Risposta di Sophia CSR, il giorno 21 giu 2023
Hi Lance.Thank you for sharing your review. We regret the inconvenience faced by you. We never want our customers to have a bad experience. We have relayed this issue to our Management. Please call up the property for the resolution.

2/10 Terribile

Cathy

Soggiorno di 2 notti a giugno 2023
Risposta di Sophia CSR, il giorno 20 giu 2023
Hi Cathy,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

2/10 Terribile

Leonard

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Never Again
The receptionists apparently made a clerical error when doing our reservation. (Made in person at desk). And she verified reservation was good. We came back later to check in. And she wouldn’t check us in or take card payment. Due to her error made earlier in the day. I will never stay at motel 6 again. I am not going to be treated like that or support that behavior by the e employee.
Soggiorno di 1 notte a giugno 2023
Risposta di Sophia CSR, il giorno 19 giu 2023
Dear Guest,We apologize for the inconvenience you faced regarding check-in. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.

8/10 Buono

Stephen

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Checkin
Dont understand why we had to wait until 3:00 to checkin, room was ready. Everywhere i have stayed, if room was available they would let us checkin. The hotel was nice clean, I had no problems once we got checkin
Soggiorno di 1 notte a giugno 2023
Risposta di Sophia CSR, il giorno 14 giu 2023
Dear Guest,Glad to hear that you found the hotel to be clean and had a nice stay with us. We regret the inconvenience you experienced with the check-in time at the hotel and we will surely forward your valuable feedback to our team. Hope your next visit will be even more pleasant than the previous one.

2/10 Terribile

Joe

Soggiorno di 1 notte a giugno 2023
Risposta di Sophia CSR, il giorno 13 giu 2023
Dear Guest,Thank you for taking the time to share your feedback! We regret your stay with us was not up to your expectations. Kindly let us know about your disappointments in more detail. So, we can make the required changes and improvements. We hope to serve you better in the future.