Esterni

Recensioni per Clayton Hotel & Members Club

4.5 out of 5
Clayton Hotel & Members Club
233 Clayton St, Denver, CO

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 119 su 159 recensioni" "
Valutazione di 8 - Buono. 23 su 159 recensioni" "
Valutazione di 6 - Soddisfacente. 11 su 159 recensioni" "
Valutazione di 4 - Scarso. 5 su 159 recensioni" "
Valutazione di 2 - Terribile. 1 su 159 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,4/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Chase

Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our first time here and we will be back! Staff was SO friendly and helpful!
Soggiorno di 4 notti ad aprile 2024
Risposta di Thomas L, il giorno 30 apr 2024
We're delighted to hear that you had such a positive experience during your first visit with us! Our team takes great pride in providing friendly and helpful service to all our guests, and we're thrilled that you felt well taken care of. We can't wait to welcome you back for another enjoyable stay in the future!

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Thomas L , il giorno 30 apr 2024
Thank you so much for taking the time to leave us a 5-star review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and we're delighted to hear that we succeeded with you. We hope to have the pleasure of welcoming you back again soon!

10/10 Eccellente

Jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was so helpful with all of our needs.
Soggiorno di 1 notte ad aprile 2024
Risposta di Thomas L, il giorno 29 apr 2024
I'm glad to hear that the staff was so helpful! It makes such a difference when you feel well taken care of during your stay. If you need any further assistance, feel free to reach out! Until next time, thank you for staying with us.

10/10 Eccellente

Salwa

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful stay! Great room, great club, good area with a very friendly staff.
Soggiorno di 1 notte a marzo 2024
Risposta di Thomas L, il giorno 20 mar 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a wonderful stay and enjoyed our great room, fantastic club, and the welcoming atmosphere created by our friendly staff. We strive to provide exceptional service and create memorable experiences for all our guests, and it's rewarding to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!

10/10 Eccellente

Lauren

Soggiorno di 1 notte a febbraio 2024
Risposta di Thomas L, il giorno 27 feb 2024
Thank you immensely for your glowing 5-star review! We're thrilled to hear that you had such a fantastic experience with us. Delivering top-notch service and ensuring our guests' satisfaction is always our goal, and we're delighted that we hit the mark during your visit. Your feedback means the world to us, and we can't wait to welcome you back for another wonderful stay in the future!

10/10 Eccellente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was extremely friendly and accommodating. I was very impressed by the manner in which I was greeted with a “hello” or a “good morning” from every staff member. I’d also like to give a special shout out to Frankie who gave great, relaxed service along with good conversation. Looking forward to staying here again!
Soggiorno di 3 notti a febbraio 2024
Risposta di Thomas L, il giorno 27 feb 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our staff made such a positive impression on you during your stay. Providing friendly and accommodating service is a top priority for us, and we're delighted that you felt welcomed from the moment you arrived. Frankie will be especially pleased to hear your kind words and know that their attentive service and engaging conversation left such a lasting impression. We can't wait to welcome you back for another enjoyable stay!

10/10 Eccellente

Jose, Guatemala

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Thomas L , il giorno 8 gen 2024
Thank you for the great rating. We look forward to welcoming you back to the Clayton in the near future.

10/10 Eccellente

Claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy bueno
Soggiorno di 4 notti a dicembre 2023
Risposta di Thomas L , il giorno 8 gen 2024
Gracias por la genial retroalimentación. Esperamos darle la bienvenida nuevamente en el futuro.

10/10 Eccellente

GEORGETTE, Denver

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Thomas L , il giorno 4 gen 2024
Thank you for the feedback about your recent stay. We are happy to see you enjoyed your time with us. Please let us know when your travels bring you back to Cherry Creek.

10/10 Eccellente

Eric

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Thomas L , il giorno 26 dic 2023
Thank you for the great feedback. we are proud to see that we were able to provided best in class service and product. Please let us know if we can ever be of further assistance.

10/10 Eccellente

Michelle

Soggiorno di 2 notti a dicembre 2023
Risposta di Thomas L , il giorno 8 gen 2024
Thank you for the great rating. Please let us know if we can ever be of support. We look forward to welcoming you back soon.

10/10 Eccellente

Tanya

Soggiorno di 2 notti a dicembre 2023
Risposta di Thomas L, il giorno 20 dic 2023
Thank you for your recent feedback about your stay. We are so glad to see that you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Thomas L, il giorno 17 dic 2023
Thank you for the feedback about your stay. We are glad to see that you enjoyed your time. Please let us know next time your travels bring you back our way.

10/10 Eccellente

Larry

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Every thing staff wonderful
Soggiorno di 3 notti a dicembre 2023
Risposta di Tyler, il giorno 7 dic 2023
Thank you for staying with us and for leaving a great review. We look forward to you staying with us again on your next trip to Denver.

10/10 Eccellente

Kaley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would return!
Great location, beautiful hotel, great food, and comfortable bed. Many thanks to Charlie at the front desk who got me into a room even though my hotels.com booking was not forwarded to the hotel - something certainly beyond the hotel’s control. I would definitely return.
Soggiorno di 1 notte a novembre 2023
Risposta di Thomas L , il giorno 6 dic 2023
Thank you for taking the time to share your recent experiences. Please let us know when your travels bring you back this way.

10/10 Eccellente

Caroline

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Third time staying at the Clayton and it’s fantastic! Great spot in the heart of Cherry Creek.
Soggiorno di 1 notte a novembre 2023
Risposta di Thomas L, il giorno 28 nov 2023
Thank you for the amazing feedback. We are glad to hear that you loved your stay with us. Please let us know if we can ever be of further assistance.

10/10 Eccellente

Bassima

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a novembre 2023
Risposta di Thomas L, il giorno 17 dic 2023
Thank you for the feedback about your stay. We are glad to see that you enjoyed your time. Please let us know next time your travels bring you back our way.

10/10 Eccellente

Mary Sue

Soggiorno di 1 notte a novembre 2023
Risposta di Thomas L , il giorno 6 dic 2023
Thank you for taking the time to share your experiences. We are glad to see it was a great stay. Please let us know how we can help you with any future arrangements.

8/10 Buono

Mark

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Almost perfect stay. My room (305) had a view of a wall. A higher floor room with some light would have been preferred but the hotel was booked solid.
Soggiorno di 1 notte a novembre 2023
Risposta di Thomas L, il giorno 11 nov 2023
Thank you so much for the feedback. I am sorry we were not perfect. Please let us know when your travels bring you back and we will do our best to get you on a street facing floor.

10/10 Eccellente

Polly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice room and property
Soggiorno di 2 notti a ottobre 2023
Risposta di Thomas L, il giorno 25 ott 2023
Thank you so much for the feedback. We are excited to see that your stay was exceptional. If we can ever be of further support please let me know.

8/10 Buono

Lois

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Tyler, il giorno 21 ott 2023
Thank you for staying with us and for taking the time to give us a rating. We greatly appreciate it.

10/10 Eccellente

Judie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The Clayton is a unique and beautiful space to getaway. It’s also a members club so people are there to work as well. Each area is well appointed. The rooms are spacious, tasteful and comfortable. Since it was rather cool we did not explore the pool. But the gym on the ground floor has everything you could need! An added perk is a token for a coffee, pastry and alcoholic beverage. There’s plenty to see and do very close by. It’s a little on the pricey side but totally a treat as we celebrated my daughter’s birthday with a mom/daughter fall break!
Soggiorno di 2 notti a ottobre 2023
Risposta di Thomas L, il giorno 16 ott 2023
Thank you so much for the great feedback about your stay. I hope the birthday weekend was extremely memorable and we are excited to have been a part of it. Please let us know if we can ever be of further assistance.

10/10 Eccellente

JAVONTAY ROYALE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The only place I’m ever staying in Denver again. Enjoyed everything about it!
Soggiorno di 3 notti a ottobre 2023
Risposta di Thomas L, il giorno 13 ott 2023
Thank you so much. We are excited to welcome you back next time your travels bring you here.

8/10 Buono

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Private Club?
have stayed at sister hotel, next block over a few years back. While nicely designed and outfitted the rooms are dark, even on sunny days like we just had during our visit. Lighting is good but natural light limited.
Soggiorno di 2 notti a ottobre 2023
Risposta di Thomas L, il giorno 13 ott 2023
Thank you so much for the feedback. I am sorry to hear about the lighting and we agree that nothin is better then natural light. If we can ever be of further assistance please do not hesitate to reach out.

8/10 Buono

Kathy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have never stayed in a "Member Club" hotel and enjoyed being an honorary member during our stay, using the rooftop dining, coffee & pastries, and fitness room. The only reason I didn't give it a full 5 stars is that parking was either a couple of blocks away or valet each day.
Soggiorno di 4 notti a ottobre 2023
Risposta di Thomas L, il giorno 13 ott 2023
Thank you so much for the great feedback and very sorry to hear about the parking challenges. If we can ever be of further assistance please do not hesitate to reach out to us directly

8/10 Buono

Frederique, houston

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the hotel and location and the bars Didn’t like the bedroom set up with a sink in the entrance and no privacy from bedroom to bathroom Friendly staff
Soggiorno di 2 notti a ottobre 2023
Risposta di Thomas L, il giorno 10 ott 2023
Thank you so much for the feedback at the property and team. I am sorry the room type did not provide the privacy needed. Please reach out to us directly next time you are looking to stay. We have several room types that would offer the privacy.

10/10 Eccellente

Caroline

Viaggio con la famiglia
Beautiful hotel, fantastic staff
Great hotel and incredible staff. This is my second time staying and always impressed with the hotel.
Soggiorno di 1 notte a ottobre 2023
Risposta di Tyler, il giorno 8 ott 2023
Thank you Caroline for taking the time to give us a wonderful review. We are ecstatic you chose to stay with us a second time and that we were able to make your second stay just as amazing as the first. We look forward to your next visit.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Thomas L., il giorno 2 ott 2023
Thank you so much the great feedback. We hope your travels bring you back this way. Please reach out to us directly if we can ever be of more assistance.

10/10 Eccellente

Anamarie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Thomas L, il giorno 29 set 2023
Thank you for the wonderful review. We are so glad to hear your stay with us was a great. Please let us know when your travels bring you back to Cherry Creek.

10/10 Eccellente

Michelle

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Thomas Lloyd, il giorno 27 set 2023
Thank you so much for the great feedback. We are glad you enjoyed your time at the Clayton. Please let us know if we can ever be of further assistance. Thank you

10/10 Eccellente

Royce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ty
Soggiorno di 6 notti a settembre 2023
Risposta di Thomas L., il giorno 2 ott 2023
Thank you for sharing your recent experiences here at the Clayton. When your travels bring you back this way please reach out as we would love to tell you about our upcoming activations.

10/10 Eccellente

Katie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Thomas Lloyd, il giorno 18 set 2023
Thank you for the great feedback. We look forward to welcoming you back in the near future.

4/10 Scarso

Linda

Viaggio di gruppo
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Thomas Lloyd, il giorno 15 set 2023
Good Afternoon,I am very sorry to see that your experience with the property was not a 10 out of 10. I would love to connect and learn more about your experiences.

10/10 Eccellente

Jamie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Tyler, il giorno 2 set 2023
Thank you Jamie for taking the time to give us a rating. We greatly appreciate it.

10/10 Eccellente

Tamara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Tyler, il giorno 26 ago 2023
Hi Tamara! Thank you for taking the time to give us a review. We greatly appreciate it. We look forward to seeing you again for your next trip to Denver.

10/10 Eccellente

Emily

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is nestled in the sophisticated neighborhood of cherry creek. The property is stunning. Each floor is artfully curated. The staff is personal and professional at every interaction. The rooms were spacious and incredibly quiet. We didn’t need to Uber anywhere as every type of high scale cuisine was within walking distance. This is our new go to hotel when in Denver.
Soggiorno di 3 notti a luglio 2023
Risposta di Tyler, il giorno 18 ago 2023
Hi Emily! Thank you for the excellent review. We are thrilled that you had a wonderful time at our property. Guest experience and satisfaction are our top priority, and your generous words reaffirm the hard work we put in every day. Clayton is committed to providing our guests with a home away from home and we are excited that you have chosen Clayton as your go to hotel when visiting Denver. We look forward to your next visit.

10/10 Eccellente

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We absolutely adored staying at this hotel. Everyone was fantastic
Soggiorno di 4 notti a giugno 2023
Risposta di Thomas Lloyd, il giorno 16 ago 2023
Thank you so much for sharing your feedback. We are glad to hear you love the property and the people. We look forward to welcoming you back very soon.

10/10 Eccellente

Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Thomas Lloyd, il giorno 16 ago 2023
Thank you for the perfect 10!!! Please let us know if we can be of any further assistance and look forward to welcoming you back soon.

10/10 Eccellente

Michael

Soggiorno di 2 notti a maggio 2023
Risposta di Thomas L, il giorno 30 ago 2023
Thank you for the great feedback. We are excited we were able to deliver a Best in Class experience. Please let us know how we can be of further assistance with any future travels.

8/10 Buono

Ronald, Sherman Oaks

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great members' club hotel. Nice breakfast options, lounge is a great place to hang out. Upstairs pool is quite small as is the bar area off the pool. Basic rooms are also strangely configured, you walk in the door into your bathroom! Beds are good, hotel is in great condition. We'll likely stay there every time we visit Denver.
Soggiorno di 3 notti ad agosto 2023
Risposta di Thomas Lloyd, il giorno 9 ago 2023
Thank you for the great feedback about your recent stay. As your travels bring you back this way please be sure to check out the amazing calendar of events we have at the property. Please let us know if we can ever be of assistance from making day bed reservations to local attractions we are here. Thank you.

6/10 Soddisfacente

Patrick

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a luglio 2023
Risposta di Thomas Lloyd , il giorno 18 lug 2023
Good Afternoon,I am very thankful for your feedback. I see that we did not deliver a perfect 10. I would love to know, what we could of done to make your stay better. Please let us know if we can connect.

6/10 Soddisfacente

Gary

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Very small king room. No chairs, no desk. Entered through the bathroom and no bath door.
Soggiorno di 1 notte a luglio 2023
Risposta di Thomas Lloyd, il giorno 14 lug 2023
Thank you for sharing your feedback about the room product. Please note that the property does have a few larger room options if you enjoyed the overall experience. In the future if you reach out to us directly we would love to talk through our room types to ensure we provide you with a room that meets all your needs. Thank you

10/10 Eccellente

Nadira

Soggiorno di 3 notti a giugno 2023
Risposta di Thomas Lloyd, il giorno 6 lug 2023
Thank you providing feedback about your recent stay. We are always striving to be the best in market. Please let us know if we can ever be of any further assistance.

10/10 Eccellente

Thomas, Park City

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pool area is too small and difficult to get lounge chairs.
Soggiorno di 3 notti a giugno 2023
Risposta di Thomas Lloyd, il giorno 6 lug 2023
Thank you for sharing your recent experiences. We know how frustrating the pool space can be as it is in high demand right now. We are always working on opportunities to improve and will continue to look at our pool process. Thank you and look forward to welcoming you back soon.

10/10 Eccellente

Karla, Longmont

Soggiorno di 1 notte a giugno 2023
Risposta di Tyler, il giorno 21 lug 2023
Thank you for choosing to stay with us. We are happy that you had a wonderful time at our property. We look forward to seeing you again.

8/10 Buono

gavin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2023
Risposta di Thomas Lloyd, il giorno 30 giu 2023
Thank you for sharing your feedback about your recent stay. We would love to know how we could have made your stay a 5 out of 5. Please let us know if we can ever be of further assistance

6/10 Soddisfacente

Beth, Depray Beach

Soggiorno di 4 notti a giugno 2023
Risposta di Thomas Lloyd, il giorno 14 lug 2023
Thank you for taking time to share your feedback. We would love to know what would have made your stay with us a 5 out of 5. Please let us know if you are available to discuss your recent stay.Thank you

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Non mi è piaciuto: Pulizia
Lots of room to improve
The hotel was great, service was fine the issue was with cleanliness. We had a half used water bottle and dried urine and other substances on the toilet seat.
Soggiorno di 1 notte a giugno 2023
Risposta di Guest Services, il giorno 20 giu 2023
Thank you for your feedback, we apologize for your experience with the unsatisfactory cleanliness of your hotel room. We assure you we will take your feedback very seriously, and will communicate your feedback with the proper departments to ensure they are addressed.

4/10 Scarso

katherine

Viaggio di coppia
Non mi è piaciuto: Personale e servizio
I booked one category of room and received a confirmation from the hotel that I would have the room that I booked, a Studio King. I received a second confirmation email stating that I had a different room, a Junior Suite booked. To avoid confusion, I called the hotel directly the day before arrival and was told that I had a “silver suite”. When we arrived for check in, we were told that we had a Studio King. This was not the room described and any of the emails or on the phone. The room was small and extremely dark. There was a tiny corner in an alcove of the room and no lighting anywhere near the closet. We had to request towels. There was a single robe in the room for the two of us.The shower was narrow and difficult to control. We asked about changing to a different room and were told that we could swap the following day but that the room would be smaller. What was worse was the lack of concern of the entire staff. When we arrived, there were 4 workers standing outside of the hotel in uniforms. Nobody welcomed us or asked if we needed help with our bags. This is the 5th hotel that I have stayed in within a 4 block radius. I will never book the Clayton again.
Soggiorno di 2 notti a giugno 2023
Risposta di Thomas Lloyd, il giorno 17 giu 2023
Thank you for providing us with this feedback. I would love to connect with you. As the general manager I am new to the property and our focus is to provide a best in class service and product.