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Recensioni per Motel 6 Lakewood, CO - Denver

2 out of 5
Motel 6 Lakewood, CO - Denver
480 Wadsworth Blvd, Lakewood, CO

Recensioni

6,0
Valutazione di 10 - Eccellente. 208 su 1001 recensioni" "
Valutazione di 8 - Buono. 211 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 170 su 1001 recensioni" "
Valutazione di 4 - Scarso. 135 su 1001 recensioni" "
Valutazione di 2 - Terribile. 277 su 1001 recensioni" "

6,2/10

Pulizia

6,8/10

Personale e servizio

5,4/10

Servizi

5,8/10

Condizioni e dotazioni della struttura

5,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Jeff

Mi è piaciuto: Personale e servizio
A lot of hair in bathroom.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Angel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything went well
Soggiorno di 1 notte a maggio 2024

4/10 Scarso

Mary

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The property was dirty with several abandoned cars in the back where my room was. The room had no character and felt and looked like a prison cell. There weren't even any towels when I arrived. I ended up moving hotels.
Soggiorno di 2 notti a maggio 2024

2/10 Terribile

Hector

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The service was bad, never cleaned the room. Bathroom shower never got fixed dirty towels
Soggiorno di 3 notti a maggio 2024

2/10 Terribile

Claudia

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was dirty, water was leaking and only provided one towel for two ppl and staff was rude.
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Micheal

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Over priced
Soggiorno di 1 notte ad aprile 2024

6/10 Soddisfacente

Blueyz, Chisago City

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
This was just a stop on the way to final destination. It was adequate for what i needed.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Tanya

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beds were nices and soft No problems with shower new everything very well kelp up and the best with amintiesises
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Jim

Mi è piaciuto: Pulizia e personale e servizio
Basic lodging, but clean and economical
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 7 mag 2024
Hi Jim,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Maz K.#Team6

4/10 Scarso

Coates

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Room lock required reprogramming. Staff was helpful and nice, but this was very inconvenient. A stairwell was out of service. Room had been previously abused, ie cigarette burns, etc.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 7 mag 2024
Hi Coates,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terribile

Brenda

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room smelled terrible. I tried using fan mode on the unit but that didn't help. You could see outside, there was a gap between the door and the floor. They wouldn't let me check in 30 minutes early because they were cleaning. I went to Walmart and came back. Not sure what they think is clean, but there were loads of grime in the corners that haven't been touched in quite some time. There was no comforter. They had a thin blanket with a stained up sheet over that. They advertised free coffee in the mornings. But had no creamer and no attempt at obtaining any. There were homeless people walking the street and the bagel shop next door. When I was in the office trying to get coffee someone was on the phone trying to get a refund. The employee said only managers can give refunds and because the manager has multiple properties they needed to try and call at 9am on Wednesdays. That was their only solution. I would be livid if I couldn't talk to a manager for a refund! That is not how business is done. My door lock only worked part of the time. I used the latch inside and a few door stoppers. I paid an extra $10 for the "nicer" room with a microwave and small fridge. Well you have to unplug the tv to use the microwave because there aren't enough outleets. The entire place seems like a cash grab. Owner does not care about the employees or customers.
Soggiorno di 2 notti ad aprile 2024
Risposta di Brand Experience Team, il giorno 7 mag 2024
Hi Brenda,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terribile

david

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dont stay here. Staff is rude, room is dirty and smells like cigarettes. Shower didn’t work. Feels really unsafe. Go somewhere else.
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 7 mag 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terribile

Jaiden

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was dirty when we got it and when we asked for it to be cleaned it didn't get cleaned
Soggiorno di 5 notti ad aprile 2024
Risposta di Brand Experience Team, il giorno 30 apr 2024
Hi Jaiden, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terribile

LaToya

Viaggio di coppia
Lady at front desk the older lady she was very rude said she did not like the way I book my reservation then said I didn’t have reservation and I did she was just unable to work with the people who I booked they said she did not want me to stay there and I am not from here so I don’t know why this women did not like me I ended up having to find a new room in the middle of the night and it’s was very stressful and overwhelming and I wish that on no one poor service poor customer care
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 30 apr 2024
Hi LAToya, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

4/10 Scarso

Robert

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Human feces in the middle of the parking lot. Room smelled strongly of cigarettes
Soggiorno di 1 notte ad aprile 2024
Risposta di Brand Experience Team, il giorno 23 apr 2024
Hi Robert,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 Buono

Jamin

Mi è piaciuto: Pulizia e servizi
My stay was good
Soggiorno di 2 notti ad aprile 2024
Risposta di Nancy Y., il giorno 17 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Scarso

Jurreall, Denver

Viaggio con animali domestici
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
When I was checking out, the staff and housekeeping were extremely Norma (front desk) to be exact was rushing me and threatening to call police for no reason and then said I can't rent there anymore, when before that I spoke with another staff member and she was okay with me packing my things and knew my situation. They were also extremely rude to my mother who was just there to help me pack up and check out. Also they had me in a room that had no working heater or air conditioning and I was being charged full price when I actually found out that i was supposed to be paying $75 flat because I had no working heater or air conditioning. Everyday I was being charged and extra $15-$20. Extremely rude and unprofessional.
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy Y., il giorno 17 apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Soddisfacente

michael

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Well everyone is very friendly on property and very convenient for food options and Walmart nextdoor . Cleanies around the property is dirty on actually property some of the guest don't respect the property they leave dog feses I've seen people throw there trash out of the car into the parking area and drive off . I feel sorry for staff at this location because they have to put up with a lot of crap .
Soggiorno di 3 notti a marzo 2024
Risposta di Nancy Y., il giorno 17 apr 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Buono

michael

Mi è piaciuto: Pulizia e personale e servizio
My only concern was I have just went to the store and perched a bag of groceries and the maid came in to do a cleaning through the bag of groceries away 60 bucks down the drain . Disappointed in this sinces I'm on a budget .
Soggiorno di 4 notti a marzo 2024
Risposta di Brand Experience Team, il giorno 11 apr 2024
Hi Michael,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

8/10 Buono

michael

Soggiorno di 4 notti a marzo 2024

6/10 Soddisfacente

Jesse

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Bed sheets were dirty and the room smelt like dung. Other than that perfect stay for my drunk night with friends.
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 11 apr 2024
Hi Jesse,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Eccellente

Jurreall, Denver

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front Desk staff is always helpful and honestly just doing their job, they try and make things work with whatever your needs might be. I understand sometimes it gets frustrating getting told what you don't want to hear, but I do understand it's their job. Nevertheless Jovon, Norma, Rob and I want to say Ashley I'm probably wrong I hope she don't see this and hate me lol but they all are always so helpful so nice super friendly and have always shown nothing but great hospitality to me and my dog (Sparkplug) Thanks for being an awesome team!!!
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 3 apr 2024
Hi Jurreall, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Natalie #Team6

10/10 Eccellente

Jurreall, Denver

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk was very helpful and understanding of my conditions.
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 3 apr 2024
Hi Jurreall, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

8/10 Buono

Christine

Mi è piaciuto: Personale e servizio
Needs microwave n coffee makers
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 3 apr 2024
Hi Christine, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie#Team6

10/10 Eccellente

Anthony

Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

Carlos Ernesto, Bell

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Nancy Y., il giorno 14 mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Scarso

janice

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
bed sheets were dirty with stains we didn’t have a remote in the room or comforter that place wasn’t the best
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 12 mar 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terribile

Curt

Soggiorno di 1 notte a febbraio 2024
Risposta di Nancy Y., il giorno 14 mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Soddisfacente

Mary

Viaggio di lavoro
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Vending machines and microwave did not work
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 12 mar 2024
Hi Mary,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Soddisfacente

Marlene

Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Maria

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that stuff every body is so good all the employees
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 6 mar 2024
Hi Maria, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie#Team6

4/10 Scarso

shalada

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like that they had smoking rooms but the room was not properly cleaned and we were without television for 2 days
Soggiorno di 3 notti a febbraio 2024
Risposta di Brand Experience Team, il giorno 6 mar 2024
Hi Shalada, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 Terribile

Alberto

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There were bed bugs in the room, cigarette burns on the bed..paraphernalia under the bed and the front desk was a night mare. Stay away we left and found another hotel immediately
Risposta di Brand Experience Team, il giorno 22 feb 2024
Hi Alberto,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Eccellente

Nellie

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Rooms need updating!! As well as property area needs landscaping.!!
Soggiorno di 1 notte a gennaio 2024
Risposta di Brand Experience Team, il giorno 6 feb 2024
Hi Nellie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Soddisfacente

Nellie

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Rooms need upgrading, and free breakfast should be served.
Soggiorno di 1 notte a gennaio 2024
Risposta di Brand Experience Team, il giorno 6 feb 2024
Hi Nellie,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Eccellente

Paola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Nancy Y., il giorno 7 feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Soddisfacente

Chanc

Soggiorno di 1 notte a gennaio 2024
Risposta di Brand Experience Team, il giorno 29 mar 2024
Hi ChancThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Buono

Julie

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio
Start we're great
Risposta di Brand Experience Team, il giorno 6 feb 2024
Hi Julie,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Eccellente

Julie

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio
The staff were great
Risposta di Brand Experience Team, il giorno 6 feb 2024
Hi Julie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Eccellente

Adriana

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Adriana

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

4/10 Scarso

Bruce

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Loud Neighbor
Everything was pretty Good except for terrible Loud Neighbor in next door room.
Soggiorno di 1 notte a gennaio 2024
Risposta di Nancy Y., il giorno 17 gen 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

2/10 Terribile

Claudia

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very rude staff i do not recommend the stay not to mention the room was dirty will never come back to this place.
Soggiorno di 2 notti a dicembre 2023
Risposta di Brand Experience Team , il giorno 3 gen 2024
Hi Claudia, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Buono

Genesis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Juan Guerrero

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Bruce

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023

6/10 Soddisfacente

Steven

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Convenient, cheap

2/10 Terribile

Raymond

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Maria

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff