Hotel per famiglie a Des Moines

“The room was filthy - stained towels - TV never worked.”

“the staff was helpful”

“Our room wasn’t bad, per se. But, we had dirty towels with brown stains on them, and when I mentioned it at checkout the representative said “why didn’t you call if it was a problem, then?” We had gotten to the hotel around midnight and didn’t notice the towels or how dirty the room truly was until the morning when getting ready to leave.”

“Staff was lovely, we got the best room with the best balcony overlooking the pool area... it was the most private. Loved that! My only issue was that the coffee maker in the room did not work. I tried many times.”

“Very clean beautiful place they need to work more with the staff not friendly”

“I liked the rooms. Desk staff was ok. Housekeeping staff and breakfast staff were great! Give them a raise!”

“First room assignment smelled of urine. Was granted a new room. Was not aware of 75.00 pet charge on Expedia. Knowing that I would have booked elsewhere”

“The check in was super smooth and the agent very friendly. The room was comfy and there was ample parking.”