Resort e hotel con spa in Guanajuato

“Hotel di altissimo livello in ottima posizione, dotato di ottimi ristoranti interni. Servizio eccellente sotto ogni profilo.”

“Personale confuso prezzi extra non chiari. Posizione ottima. Stanze belle”

“I had a terrible experience at Hotel Nena. My jewelry was stolen from the in-room safe. The hotel had a strange safe system that required an actual key to open the safe. I locked passports, money, credit cards, etc. in the safe and kept the key with me throughout my stay. Someone from the hotel who had a universal key (or duplicate) to the safe accessed my room and took the jewelry. All items taken were extremely precious to me. The hotel staff were not at all helpful with the situation...

“Todo súper!”

“We had a great time!”

“We were thrilled with our stay at Hotel Matilda. The property was beautiful and well maintained, the yoga class on Friday and the spa was amazing and deeply relaxing, and the food and cocktails - especially the Segundo Conejo and the duck confit tamale were outstanding. However, what made our stay so special were the staff. The concierge team was especially patient with my attempts to practice my Spanish with them, and they saved the day when the strap on my shoe broke 5 minutes before our Uber...