Hotel con bar in Guatemala

“The stay was adequate and the SPA service recommendable as always (this is the second time we've been here), but this time around we did leave w/ a bitter taste. My wife had an unfortunate incident during the night of monday 7/6 when a hotel staff entered our room when my wife was in the bathroom and unpresentable. We brought this up w/ the night-shift staff in the reception as well as the manager on duty the next day, but we didn't receive any convincing feedback that this unfortunate incident...

“L'albergo e' molto bello e confortevole, ma il personale e' numericamente insufficiente e con poca esperienza (non parlano nemmeno un poco l'inglese). Il servizio di collegamento alla terraferma e' molto precario e ti costringe, in pratica, a rimanere in albergo per la cena, con dei prezzi esorbitanti sia per la media del Guatemala sia per la qualità dei piatti.”

“The hotel is comfortable, well located and the staff members smwerw always at hand, specially Javier at the front desk, thank you!”