Cerca hotel in Montserrado

“My overall stay was ok. There is free wifi in the rooms. The staff (some) were helpful enough. however, the room was not as clean as it appeared on the surface. The headboard, was a bit dirty and felt sticky to the touch. The walls were dirty and stained in some area. The bathroom was not that clean. At some point I had to buy bleach and clean the toilet myself. The shower was a bit tight with barely enough room to move around. If you don't realize or remember you have to flip a sign that...

“The cleanliness, the environment secure and central, the airport shuttle service, the receptionists. However one of the security guards tends to interfere with the guest. I think he should do his job and that is it. ”

“Everything was good Food,staff cleaning 100 percent”

“Poor customer service. Tried to upgrade my room but it never happened. Could not get service to help with concerns in room. ”

“Everything was good.”

“Most of this post is just about managing expectations. It may be that this is normal for a hotel in Monrovia. I never had hot water though it was warm at times. There was no iron or ironing board available. The Internet was spotty at best and non-existent most of the time. I will definitely try a different hotel next time.”

“I had a pleasant stay at Bella Casa Hotel. While the hotel is currently undergoing renovations and there is noticeable work in progress throughout the property, it didn’t significantly affect my overall experience. The true highlight of my stay was the staff—exceptionally kind, attentive, and always ready to help with anything I needed. Their professionalism and warmth made a real difference. I’m confident that once the renovations are complete, the hotel will offer an even better experience. ”

“I really enjoyed my stay. It is clean place and the staff is very professional ”

“The only attraction at this property is the view of the river. The restaurant has good food too. The room was not that clean and the TV was not working properly. I will rate this at 2 stars.”

“Pro-1. Places, clean, attractive, cozy 2. The staff was fairly nice. However…Cons- OMG. 1. False advertisement, there’s no pool, a kitchen but noway to cook! Host INSISTED me to pay for my own cooking fuel and COAL & everything else! Very very penny pitching cheap host that does not know how to conduct a business and customer service 2. To get to the property it was unsafe and very Dark n scary. One had to drive or walk for long American alley blocks to get to the property. 3. The...