Dear Brandy,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DETROIT - LIVONIA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay to be amazing, staff to be awesome and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,KamariaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Marah. The staff and I at the HomeTowne Studios by Red Roof Detroit - Livonia appreciate your 5/5 score following your stay. I am happy that our clean room provided you with a good stay. However, you stated that you had issues with the check-in time. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all Red Roof guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for your review, Damond. The staff at the HOMETOWNE STUDIOS DETROIT - LIVONIA and were disappointed that you had a less than ideal experience with us, prompting your 1/5 score. In the future, please consider adding additional comments to your survey to let us know in what areas we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks for sharing your feedback and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Detroit - Livonia, K. I am sorry that your experience did not meet your expectations. You stated that the check-in window was too small for your liking and that the property was poorly lit. These, along with the other highlighted issues have been shared with the property. Nevertheless, your feedback may be taken into account.I appreciate that you brought this to our attention. We wish you all the best with your stays in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Detroit - Livonia, Hailey. I am sorry that your experience did not meet your expectations. You stated that the faulty card reader and the issue with the door bolt, along with the other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best with your stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Hello Rachel, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DETROIT - LIVONIA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Sarah. The staff and I at the HomeTowne Studios by Red Roof Detroit - Livonia were disappointed to see your 2/5 score following your stay. You stated that the broken elevator, the lack of trash can in the room and the other concerns mentioned hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments have been shared with management in an effort to address your concerns.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Dear Markeyta,I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS DETROIT - LIVONIA. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thanks for sharing your feedback with us, Davin. The team at our HomeTowne Studios by Red Roof Detroit - Livonia was saddened to see that we failed to provide you with a satisfactory stay. You stated that the customer service was poor, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

Thank you for sharing your perfect rating with us, Patrick. Our staff at the HomeTowne Studios by Red Roof Detroit - Livonia was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Dear Yousif,Thank you for your review following your stay at HomeTowne Studios by Red Roof Detroit - Livonia. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the unclean building and room, along with the other listed issues dampened your stay with us, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Hello Cassaundra,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Detroit - Livonia. I'm disappointed to see that your stay was less than ideal that prompted a 2/10 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Virginia, Thank you Christopher for taking the time to tell us about your experience at the HomeTowne Studios by Red Roof Detroit - Livonia. You highlighted that you were unsatisfied with the unpleasant odor of the room, the lack of toiletries, the toilet situation and the other highlighted concerns that hindered your stay. Please accept our sincerest apologies for the inconvenience caused. It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. Thank you for sharing your concerns. We wish you all the best in your future travels.Sincerely,Red Roof Management

Dear Ashley, We appreciate your comments regarding your recent stay at the HomeTowne Studios by Red Roof Detroit - Livonia. We deeply regret the negative experiences you encountered with our staff's demeanor and the possible lack of cleanliness of the room. Comments like yours aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments to take the necessary actions to ensure improvements are made. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Justin,Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Detroit - Livonia. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Ouda,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future, to improve your impression f our hotel.Sincerely,Red Roof Management

Hello Toccaira, Thank you for taking the time to tell us about your stay at the HomeTowne Studios by Red Roof Detroit - Livonia. I am disappointed you had a less than satisfactory experience prompting your 1/10 score. Please accept our sincerest apologies for the stove not being able to work, the soap not being to your liking along with all the other concerns mentioned. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be taken into consideration to make changes to improve our customer experience. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Thank you for leaving your honest feedback Yolanda. I am truly sorry for the encounter you highlighted you had after sharing about your experience. Nevertheless, I am happy you had a decent stay and you were pleased with the customer service you got from Tonya. I will make sure to share your comments with the rest of our team. At Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely, Chevanese Red Roof Management RediResponse Specialist

Thank you, April, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Detroit - Livonia and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Angela, for rating your recent stay at the HomeTowne Studios Detroit - Livonia. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you for your positive rating, Tay, following your stay at the HomeTowne Studios Detroit - Livonia. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you, Angela, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Detroit - Livonia and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to rate your experience, Yolanda. The staff at the HomeTowne Studios by Red Roof Detroit - Livonia and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Yolanda. The team at our HomeTowne Studios by Red Roof Detroit - Livonia was saddened to see that we failed to provide you with a satisfactory stay. You stated that the internet was down and that you had issues with the TV, which hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Dear Yolanda,Thank you for sharing with us. Our staff at the HomeTowne Studios by Red Roof Detroit - Livonia appreciated your 8/10 score. We were pleased to read that you liked our hotel in general and that your stay was good. We were also happy to know that the altercations mentioned were rectified quickly. However, you stated that the TV did not have a menu. As such, your feedback may be taken into account.Thank you again for your review. It would be our pleasure to host you again in the future.Best regards,XaoRed Roof ManagementRediResponse Specialist

Thank you, Amy, for taking the time to tell us about your stay at the HomeTowne Studios by Red Roof Detroit - Livonia. We sincerely appreciate your comments and we're very disappointed you were unhappy with your experience which prompted your 1/5 score. You indicated that you were unsatisfied with dissatisfaction appearance of the property, the staff you found to be rude and unprofessional amongst the other issues you highlighted that cause your experience to be less than ideal. Please accept our apologies for the impact this had on your stay and can assure that this is not reflective of our usual standards. while Red Roof goal is to deliver a comfortable and clean accommodations for all our guests, it seems we fell short with you. It is important for you to know that your voice is of tremendous importance to us, so your comments will be reviewed by staff, in an effort to ensure your experience is not repeated in the future. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you, Heorhiy, for telling us about your stay at the HomeTowne Studios by Red Roof Detroit - Livonia. I am disappointed you had a less than satisfactory experience which prompt your 1/5 score. Please accept our apologies for the inconvenience caused by the issue you highlighted. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for rating your recent stay, Darryl. Everyone here at the HomeTowne Studios by Red Roof Detroit - Livonia was proud to see your 5/5 score. Red Roof aims to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Kellie,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the HomeTowne Studios by Red Roof Detroit - Livonia. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Lenita, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DETROIT - LIVONIA and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Kearia, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DETROIT - LIVONIA and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Yolanda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DETROIT - LIVONIA. It's great to see you enjoyed your stay, resulting in a 10/10 score. We are happy to know that you liked everything about the hotel and you had a great stay. However, regarding your comment that the TV doesn't have a menu channel, this will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Darryl, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DETROIT - LIVONIA and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for sharing your perfect rating with us, D'licia. Our staff at the HomeTowne Studios by Red Roof Detroit - Livonia was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Dear Lisa,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DETROIT - LIVONIA. At Red Roof we are proud to know that the staff were helpful, attentive and all the positives that you highlighted. However, regarding your comment that the property needs to renovate, hire extra staff and all the other concerns that you mentioned. These will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Korey, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DETROIT - LIVONIA and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Linda, The staff at the HomeTowne Studios by Red Roof Detroit - Livonia and I appreciate your 5/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Khadijah, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Detroit - Livonia and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Darryl,Thank you for rating your recent stay at the HomeTowne Studios Detroit - Livonia. I am glad you were pleased with the quality of our hotel. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Khadijah,Thank you for your recent review of your stay at the HomeTowne Studios Detroit - Livonia. I am disappointed you had a less than satisfactory experience which prompt your 2/5 score. The situation you described regarding the poor communication between staff, the lack of room service and all the other concerns that dampened your experience. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Yolanda. The staff and I at the HomeTowne Studios by Red Roof Detroit - Livonia appreciate your 10/10 score following your stay. I am happy that our hotel met your expectations. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Anonymous, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DETROIT - LIVONIA and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Hello Mylah,Thank you for sharing with us. The team at our HomeTowne Studios by Red Roof Detroit - Livonia was saddened to see that we failed to provide you with a satisfactory stay. You shared some downsides, such as the pictures not matching the property's current conditions and that the rooms had a poor odor. As such, Red Roof may take your feedback into consideration as we strive to improve our properties.Thanks to your feedback, we can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

I appreciate the time that you took to share your sentiments with us, Theresa. Our team at the HomeTowne Studios by Red Roof Detroit - Livonia appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps us to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you at Red Roof again.With gratitude, XaoRediResponse Specialist

Hello Hisataka,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Detroit - Livonia and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Hello Brittany,Thank you for taking a moment to complete our survey regarding your experience at the HomeTowne Studios by Red Roof Detroit - Livonia. I'm disappointed to see that your stay was less than ideal resulting in a 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Hello Kim, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DETROIT - LIVONIA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Hello William,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DETROIT - LIVONIA. It's truly disheartening to hear that your experience didn't meet your expectations due to the indicated poor housekeeping, garbage around the property, insects you also mentioned, along with other concerns. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with usSincerely,Recordo Rediresponse Specialist

Hello Jonathan,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS DETROIT - LIVONIA. I'm so glad we earned your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Recordo Rediresponse Specialist