Resort e hotel con spa a Domodossola

“la reception non è stata competente per check out , ha richiesto il pagamento al cliente quando la camera era già stata pagata da agenzia, che è dovuta intervenire almeno 3 volte. Mi domando se fosse stata domenica e l'agenzia fosse stata chiusa come poteva risolversi il problema del pagamento, il cliente avrebbe dovuto fare un doppio pagamento? Queste situazioni sono alquanto sgradevoli !”

“We spent one night at this hotel and loved it. We arrived early and one of our rooms was already ready, which was very convenient. Simple rooms but with everything. The spa is also great, and the restaurant is excellent. Everything went great and we will definitely stay here again whenever we come to this area. Only thing that could be improved is that the pool temperature was not very warm (definitely not 35 degrees), so it was a bit cold for the cool weather.”