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Recensioni per Dubrovnik Palace

5 out of 5
Dubrovnik Palace
Masarykov Put 20, Dubrovnik

Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 742 su 1003 recensioni" "
Valutazione di 8 - Buono. 198 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 40 su 1003 recensioni" "
Valutazione di 4 - Scarso. 12 su 1003 recensioni" "
Valutazione di 2 - Terribile. 11 su 1003 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

Riccardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
Soggiorno di 6 notti a dicembre 2023
Risposta di Hrvoje Sanje, il giorno 4 feb 2024
Dear Riccardo, thank you for staying with us and for posting your feedback on Expedia pages.We are sorry to see that we failed to meet your expectations and we are sad because we did not have a chance to change your experience. We hope to have the opportunity to welcome you again in the future so we can meet all your expectations.Warm regards,Hrvoje SanjeHotel Director

8/10 Buono

Enrico

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
N/A
Soggiorno di 5 notti ad agosto 2023
Risposta di Hrvoje Sanje, il giorno 3 set 2023
Dear Enrico,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Antonio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2021
Risposta di Hrvoje Sanje, il giorno 7 ago 2021
Dear Antonio, thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future. Warm regards, Hrvoje Sanje Hotel Director

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 6 notti ad agosto 2020
Risposta di Hrvoje Sanje, il giorno 6 set 2020
Dear guest, thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future. Warm regards, Hrvoje Sanje Hotel Director

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ottimo hotel
ottimo hotel in centro , bello curato , ottima colazione camere pulite e silenziose
Soggiorno di 5 notti ad agosto 2017
Risposta di Hrvoje Sanje, il giorno 27 set 2017
Dear guest, I would like to thank you for your nice review. We are so happy that you had such a nice time here with us in our Dubrovnik Palace! I really hope that you will get opportunity to visit us again! Many regards, Hrvoje Sanje Hotel Director

10/10 Eccellente

Cynthia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful! Needs more parking
Soggiorno di 7 notti ad aprile 2024
Risposta di Hrvoje Sanje, il giorno 1 mag 2024
Dear Cynthia,thank you for staying at Dubrovnik Palace and for providing your nice feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

andrew

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic hotel and great location Staff very friendly and helpful Sunset were amazing.
Soggiorno di 5 notti ad aprile 2024
Risposta di Hrvoje Sanje, il giorno 1 mag 2024
Dear Andrew,We would like to thank you for taking the time to post your review and we are glad to see that you enjoyed in your stay.Thank you for all praising words towards the staff and hotel itself. We hope we will have the pleasure to welcome you again in the future. Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, don’t be discouraged that this may be too far from Old Town - it was very quick and easy to catch the bus and the hotel was beautiful, quiet and had the best views. We wish we could’ve had use of the third restaurant and main pool, but we think we may have visited a few weeks early. Staff we very friendly and helpful.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hrvoje Sanje, il giorno 1 mag 2024
Dear Thomas, thank you for posting your great review on Expedia site. We are so happy to see that you enjoyed in your stay and that our staff was very friendly and helpful. As you mentioned during May we usually open our beach outlets and we hope to have the opportunity to welcome you during the high season as well so you can experience our beautiful beach area. We hope we will see you again in the near future and thank you once again for staying with us.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Mario

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
View of the sea is wonderful in any place of the hotel, pool area and access tho the sea are fantastic, it os a place to state and enjoy.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hrvoje Sanje, il giorno 1 mag 2024
Dear Mario,Thank you for posting your wonderful review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Nikaule

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, we had an excellent stay. Lovely staff and always helpful. The bus went straight from the hotel to the Old Town, which was really easy and accessible. No faults
Soggiorno di 4 notti ad aprile 2024
Risposta di Hrvoje Sanje, il giorno 1 mag 2024
Dear Nikaule, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. It is great to see that you had an excellent stay. We are especially grateful for your recognition of our staff. .Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Marko

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Top
Soggiorno di 3 notti ad aprile 2024
Risposta di Hrvoje Sanje, il giorno 1 mag 2024
Dear Marko,We are delighted to see your positive rating! Thank you for staying with us. We look forward to welcoming you back for another getaway. Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

serge

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent accueil et service brunch copieux qui pourrait être un peu plus chaud et un barre de soutien à bonne hauteur pour sortir de la baignoire en toute sécurité
Soggiorno di 15 notti ad aprile 2024
Risposta di Hrvoje Sanje, il giorno 1 mag 2024
Dear Serge,Thank you for taking the time to post your review on Expedia pages.We are glad to see that overall you enjoyed your stay with us.Thank you for pointing out the things that you were not impressed with and we will work on it.Thank you once again for staying in Dubrovnik Palace.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were all friendly and available to help. One thing I really appreciated was that it was quiet, with no loud bar music. The grounds were clean and well-maintained. If you enjoy walking, there are a couple of trail on the adjacent hill, and it's a simple walk down the road if you want to try neighboring restaurants and shops. The bus is extremely convenient as it stop right outside the front doors.
Soggiorno di 7 notti ad aprile 2024
Risposta di Hrvoje Sanje, il giorno 1 mag 2024
Dear Mark,Thank you for posting your great review. We are delighted to see that you enjoyed in your stay with us and liked our staff, location, cleanliness, bus connections... Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

8/10 Buono

Satya Bharani

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very well maintained and friendly staff. Great location. Sea view rooms are definitely a huge plus. The air conditioning could not be controlled and it was very hot in the room. Had to keep the balcony door open however the early light did not help as we wanted to rest but could not. The room service was forgotten and we had to remind 3 times to get us what we requested.
Soggiorno di 3 notti a marzo 2024
Risposta di Hrvoje Sanje, il giorno 6 apr 2024
Dear Satya Bharani,Thank you for taking the time to post your review on Expedia pages.We are glad to see that overall you enjoyed your stay with us and that you liked our location, hotel maintenance , views...Thank you for pointing out all the things that you were not impressed with and we will immediately work on it.Thank you once again for staying in Dubrovnik Palace.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Zdzislaw, glenview

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location perfect view,delicious breakfast convenience bus to the old town right from the hotel.Definitely I’ll recommend this hotel
Soggiorno di 2 notti a marzo 2024
Risposta di Hrvoje Sanje, il giorno 6 apr 2024
Dear Zdzislaw,We would like to thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. We are delighted to see that you thoroughly enjoyed in your stay. Thank you once again for staying with us and for recommending our hotel to others. We are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Kana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
夕食付で予約したが、飛行機の関係で夕食が取れなかったのですが、代わりにと食事を部屋に用意してくださり、とても助かりました。 旧市街地からは少し遠いですが、リゾートホテルでゆっくり滞在出来ました。
Soggiorno di 2 notti a marzo 2024
Risposta di Hrvoje Sanje, il giorno 6 apr 2024
Dear Kana,Thank you for posting your nice review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Tomislav

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel is great.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hrvoje Sanje, il giorno 2 mar 2024
Dear Tomislav,Thank you for posting your great review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

8/10 Buono

BERNARD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pour y dormir uniquement!
Belle chambre avec vue magnifique,personnel aimable MAIS la cuisine en demi pension,seul resto ouvert en janvier,laisse à désirer:attente trop longue et plats trés peu goûteux,donc 5/5 pour la chambre avec le petit déj mais 3/5 pour la cantine!
Soggiorno di 2 notti a gennaio 2024
Risposta di Hrvoje Sanje, il giorno 4 feb 2024
Dear BERNARD,Thank you for your kind review and for choosing our hotel for your stay in Dubrovnik.We are happy to see that you enjoyed in your stay and that you liked our rooms.We are grateful for your comments and we will work on the area you mentioned to improve it.Thank you once again and hope we will have the pleasure to welcome you again in the future.Warm regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A chill hotel next to Adriatic Sea
Nice indoor pool and sauna. Convenient transportation (bus #4) to city center.
Soggiorno di 4 notti a dicembre 2023
Risposta di Hrvoje Sanje, il giorno 9 gen 2024
Dear Guest,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

8/10 Buono

Arina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Hrvoje Sanje, il giorno 9 gen 2024
Dear Arina,thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future.Warm regards,Hrvoje SanjeHotel Director

10/10 Eccellente

fabiana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2023
Risposta di Hrvoje Sanje, il giorno 1 dic 2023
Dear Fabiana,thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future.Warm regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Miroslav

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfekt, rundherum alles so wie man sich das wünscht
Soggiorno di 1 notte a novembre 2023
Risposta di Hrvoje Sanje, il giorno 1 dic 2023
Dear Miroslav,thank you for staying at Dubrovnik Palace and for providing your nice feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous hotel with stunning views. Just perfect.
This hotel was a real find, spotless, friendly and helpful staff and absolutely stunning views. We had a room with a balcony which looked out over the sea which was amazing. We drove from Dubrovnik airport to the hotel then on to Split later in our stay so it was great to have free underground parking during our stay too. Bus stop right outside the hotel for a short 10-15 min bus ride into the town.
Soggiorno di 2 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Steve,thank you for your praising words! We are delighted to receive your wonderful feedback and to see that you have thoroughly enjoyed your stay with us. We hope to have the honour to welcome you again in the future.Warm regards,Hrvoje SanjeHotel Director

8/10 Buono

Joao

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The cleanliness of the room was horrible, where we could see the dust on the furniture what is not acceptable for a 5 star hotel. The furniture was damage what is not acceptable for the price paid and for a 5 start hotel. The front office staff was very impersonal/attentive, upon check out never asked "how was the stay" "did you enjoy or have any issue". They think just because they have an incredible view that is enough, but 5 start property the goal is to exceed the guest expectations and not the opposite.
Soggiorno di 3 notti a ottobre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Joao, thank you for posting your feedback on Expedia pages. We are sorry to see that we failed to meet your expectations in several aspects of your stay and we apologize for any inconvenience caused by this. We will look deeper into all your comments and we will work to improve. We are also sorry that we did not have a chance to talk to you while you were still in the hotel and to try to turn your experience around. We hope to have the opportunity to welcome you again in the future when we will do our best to meet all your expectations.Warm regards,Hrvoje SanjeHotel Director

8/10 Buono

veronika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice view and a nice setting. Staff was a bit mixed, not everyone to the same standard.
Soggiorno di 5 notti a ottobre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Veronika,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit when we will do our best to meet all your expectations.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Angela

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sophisticated and chic design, amazing service, stunning views and beach area. Highly recommended!
Soggiorno di 2 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Angela, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. We are especially grateful for your recognition of our service which makes us unique and different.Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Thomas

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 2 notti a ottobre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Thomas,thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future.Warm regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Gianni

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice resorts on the water, the ocean was beautiful, great swimming. Restaurants were good. Bus in front of hotel, great to get around town.
Soggiorno di 3 notti a ottobre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Gianni,Thank you for posting your nice review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

6/10 Soddisfacente

Anthony

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
This hotel was pretty good in terms of facilities - if you want a nice sea view suite, spa, pools, gym, little shop, decent brekkie etc... It's got the lot. What it falls very short on is service - you do not get that 5* service and some of the staff were just not happy to be there... Pool bar guy - miserable, guy on reception - miserable and egg guy - positively rude! Maybe it is because I had the audacity to book at expensive prices outside of the peak season..? Maybe it was understaffed and the strain was showing. I did speak to the manager, who was very helpful and slightly surprised (or at least a master actor!) The main issue was room management - maids were lovely, but did bare minimum and didn't restock anything e.g. towels, shampoo, bodywash etc... if you run out you need to notify them coz they sure as hell ain't gonna check. They also choose to remake beds as opposed to change sheets. Again, if you want a fresh bed - you need to ask - then they do and do v.nicely! Minibar management was a fiasco and worked at odds with chamber maid routine... Chamber maids clearly are briefed to leave all used glasses in the room where they stand and then minibar man comes at any random time to take away and replenish/ check minibar...? Crazy... Room looks great but then you haver old coffee cup and wine glasses left out... In a week we had to call for stock ups of bathroom products, towels, cups, glasses etc... Could do better!
Soggiorno di 8 notti a ottobre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Anthony, thank you for posting your feedback on Expedia pages. We are sorry to see that we failed to meet your expectations in terms of service and we apologize for any inconvenience caused by this. We will look deeper into all your comments and we will immediately work to improve. We are usually very proud on service that we provide to our guests and we need to analize what has happened in your case Thank you for pointing out our great facilities.We hope to have the opportunity to welcome you again in the future when we will do our best to meet all your expectations.Warm regards,Hrvoje SanjeHotel Director

8/10 Buono

Tron

Soggiorno di 2 notti a ottobre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Tron,We are delighted to see your positive rating! We look forward to welcoming you back for another getaway. Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

william

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hell yes!
5 star resort. Fantastic. Incredible location. Staff went beyond to help. Can’t recommend enough. Restaurants downstairs great. Breakfast comprehensive. Beach area awesome. We’ll be saving up to return. Expensive and worth every penny.
Soggiorno di 7 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear William,We would like to thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia site. We are delighted to see that you thoroughly enjoyed in your stay. Thank you once again for staying with us and for recommending our hotel to others. We are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

María

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
all
Soggiorno di 3 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Maria,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed for 3 nights and enjoyed it all! Transportation is very convenient. You can catch Bus #4 right outside the hotel and it takes you to/from downtown Dubrovnik (the old city gate). The views and sunsets from our balcony were awesome. Pool and ocean swimming was great. The staff was very helpful. A number of really good restaurants are within about 10 minute walk.
Soggiorno di 3 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Laura, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. We are especially grateful for your recognition of our staff, bus connections and our views.Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Lynda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Spacious general areas, regular bus service into town centre, good leisure facilities
Soggiorno di 7 notti a ottobre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Lynda,thank you for staying at Dubrovnik Palace and for providing your nice feedback. We are glad to see that you enjoyed in your stay with us and we hope we will have the pleasure to welcome you again in the future.Best regards,Hrvoje SanjeHotel Director

10/10 Eccellente

YOSHINORI

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
旧市街へのバスがホテル前から出ており、出発地なので、座れるのがよい。部屋にはヨーロッパのホテルには珍しく湯沸器もあるのでありがたい。ホテル内にコンビニがないので、水は事前に買っておく方がよい。プライドビーチがある。ビーチから海に入る階段は滑りやすいので要注意。ホテルで円からユーロへの両替もしてくれる。
Soggiorno di 2 notti a ottobre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear YOSHINORI,Thank you for posting your wonderful review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Federico

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Amazing trip to Dubrovnik
Excelent hotel, the location is perfect as you can enjoy the ocean and be 15-20 mins away from Old Town using the public bus which works perfectly.
Soggiorno di 4 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Federico,thank you for staying at Dubrovnik Palace and for providing your wonderful feedback. We are glad to see that you enjoyed in your stay with us and we hope we will have the pleasure to welcome you again in the future.Best regards,Hrvoje SanjeHotel Director

8/10 Buono

Anna

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Anna,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Julia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente hotel
Hotel excelente, atendimento ótimo, restaurante maravilhoso. O melhor hotel que já fiquei. Único defeito é a conexão do Wi-Fi nas áreas das piscinas, o sinal é bem fraco e muitas vezes não é possível nem conectar.
Soggiorno di 3 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Julia,thank you for your praising words! We are delighted to receive your wonderful feedback and to see that you have thoroughly enjoyed your stay with us. We hope to have the honour to welcome you again in the future.Warm regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Marina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing concierge’s. They were excellent with customer service.
Soggiorno di 3 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Marina, thank you for taking the time to share your positive experience from Dubrovnik Palace on Expedia pages. We are especially grateful for your recognition of our service which makes us unique and different .Thank you for choosing our hotel for your stay in Dubrovnik and we hope we will have the honour to welcome you again in the future. Best regards,Hrvoje SanjeHotel Director

10/10 Eccellente

JAMES

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property was very nice, convenient location, good restaurants y amazing views!
Soggiorno di 4 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear JAMES,Thank you for posting your great review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

2/10 Terribile

Timo

Soggiorno di 3 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear Timo, thank you for posting your feedback on Expedia pages. We are sorry to see that we failed to meet your expectations and we are sorry that we did not get a chakce to talk to you while you were still in the hotel to turn your experience around.Warm regards,Hrvoje SanjeHotel Director

8/10 Buono

Antonio

Soggiorno di 6 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 4 nov 2023
Dear Antonio,thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future.Warm regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Visnja

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Wonderful !
Soggiorno di 3 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear Visnja,We would like to thank you for taking the time to post your review and we are glad to see that you enjoyed in your stay. We hope we will have the pleasure to welcome you again in the future. Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Kim

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear Kim,thank you for staying at Dubrovnik Palace and for providing your feedback. We are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

2/10 Terribile

MELANIE, LAYTONSVILLE

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Pros: Beautiful view and good location. Staff very nice and helpful. Cons: Don’t know how this is considered a 5 star property. Maybe a 3.5 by American standards. The rooms are small, AC is horrible, carpet in room was stained, hair on robes and towels. Hallways felt like we were in a dungeon with no air. Food offered with full board was awful. This hotel ruined our Dubrovnik experience.
Soggiorno di 5 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear MELANIE, thank you for posting your feedback on Expedia pages. We are sorry to see that we failed to meet your expectations in several aspects of your stay and we apologize for any inconvenience caused by this. We will look deeper into all your comments and we will work to improve. We are also sorry that we did not have a chance to talk to you while you were still in the hotel and to try to turn your experience around. Thank you for pointing out our views, location and our staff.We hope to have the opportunity to welcome you again in the future when we will do our best to meet all your expectations.Warm regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Claire

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely hotel with friendly helpful staff! Received a beautiful vase of flowers and bottle of Prosecco for our honeymoon. Breakfast had plenty options too. Beautiful views from the balcony.
Soggiorno di 3 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear Claire,Thank you for sharing your wonderful experience from Dubrovnik Palace on Expedia pages. We are really happy to see that you left our hotel with such impressions and especially because of the occasion of your trip. Thank you once again for staying with us and we are already looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Cynthia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear Cynthia,We are delighted to see your positive rating! We look forward to welcoming you back for another getaway. Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fabulous hotel
Great hotel perfect location and the views from the balcony were beautiful
Soggiorno di 4 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear Anne,Thank you for posting your wonderful review. We are delighted to see that you enjoyed in your stay with us. Thank you once again for staying at Dubrovnik Palace and we are looking forward to your next visit.Kind regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very relaxing
Spent the last few days of our stay in Dubrovnik at the hotel. Very relaxing. Lovely location - good connections with buses into Lapad or Old Town and short 10 minute walk into Lapad town. Excellent sunbathing and swimming facilities. Had meals in the hotel. The menus and variety of meals was good and prices are competitive with other restaurants around the Old Town. Great sunsets.
Soggiorno di 2 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear Steven,thank you for your praising words! We are delighted to receive your wonderful feedback and to see that you have thoroughly enjoyed your stay with us. We hope to have the honour to welcome you again in the future.Warm regards,Hrvoje SanjeHotel Director

10/10 Eccellente

Sin Mei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a settembre 2023
Risposta di Hrvoje Sanje, il giorno 7 ott 2023
Dear Sin Mei,thank you for staying with us and for grading us so highly based on your recent stay. We look forward to welcoming you again in the near future.Warm regards,Hrvoje SanjeHotel Director