Hi Ryan, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Thank you for sharing feedback about your stay, Cynthia! We sincerely apologize for any inconvenience caused by the desired amenities not being available and that you weren't informed prior to arrival that these amenities would not be available. We understand that amenities can make or break the decision to book a property. Please rest assured that we will follow up with the appropriate parties regarding this. Thanks for staying with us and we hope for another opportunity to impress you with a more enjoyable stay!

Hi, Jonathan. Thank you for staying with us, and for providing your review. We regret to hear that this was your experience with us, as we strive for a standard of excellence in the presentation of our homes as well as our guest services practices. We followed up with the local property manager right away regarding your feedback, and have confirmed that all concerns have been addressed. The pinball machine is not listed as an amenity for the time being as a needed part has been difficult to locate. Our property caretaker has placed a note advising guests that it is Out of Order. We again apologize for the inconvenience, and look forward to having the opportunity to host you in the future for a truly pleasurable stay!