Hotel vicino a East Durham Heritage and Lifeboat Centre - Seaham

“Nice clean room and modern bathroom. Friendly helpful staff who kept us right.”

“Speedy check-in; helpful, professional and very personable staff. Spotless bedding and towels, comfortable bed. Convenient location.”

“Clean, comfortable room - excellent location. Zed is a great host- warm, welcoming and invested in her guests experience. Breakfast good and copious portions. Wouldn't hesitate to go back”

“.”

“Firstly the positives for the Roker hotel are as follows the parking is good and free with your stay and the staff are lovely a big shout out to Ian on reception he is a lovely guy but positives out of the way the negatives are many firstly the carpet in the passage way is filthy and needs replacing and the chandelier on the stairs is thick of dust with bulbs missing not a good start then onto the room we stayed in well I would say it is show over substance what I mean by that is that the glitz...

“I booked for 4 nights,stayed for the first then left,i think that says it all,the room stank of weed.when i got home i had to wash ALL of my clothes,including the ones i hadn't worn that where hanging in the wardrobe...dreadful experience ”

“I had to booked to stay overnight. When I arrived. I checked in approx 2045. Went to room. Seemed to be dirty room, as edges of carpet not hoovered. mattress exposed appeared tired. Hallway on 2nd floor smelled of weed and urine. The door just next to mines had been kicked off the hinges. Was wide open with damage. I raised issue with Khizai, I checked out and didn't stay as didn't feel safe. As seems to be shady individuals dealing drugs at the premises. I have messaged for resolution but no...

“Tutto bene ”

“Great friendly staff .”

“The public areas are lovely. The pool area is dirty looking and very shabby, I’d take flip flops. Rooms are dated and could do with a deep clean. In desperate need of a refurbishment and deep clean. Breakfast was warm and not very appetising.”

“Good breakfast, warm room, bath welcome even though dated Whole hotel needs updating and refurbishment but value for money ”

“Really didn't enjoy our stay. The room was dirty especially around the windows and in poor state of repair with multiple chips in the basin. We had to climb a very old spiral staircase to get to the room which would be an issue for anyone with mobility issues. Finally we were given a choice of breakfast either at 7.15 am or 10.15 and nothing was available in between.”

“reception spoke very little English which was surprising”

“Friendly and helpfull staff 24hr front desk. Basic Breakfast available however other places inside service station and a starbucks or greggs just down the road. Lunch and evening meal menu available or again can use the service station outlets. Personaly I just had food in the hotel. Rooms are pretty good and shower is great 👍 ”

“The room was dirty, freezing cold with a broken blow heater. Bath room door falling apart, carpet dirty all round dissatisfyin.”