Hotel vicino a East Point - Tiblisi

“Evet”

“Pas d'accueil de clients possible en raison d'un problème interne. Je n'ai pas été prévenue ni par message ni par téléphone alors qu'il y a eu un échange la veille pour confirmer l'horaire d'arrivée. L'hôte n'a meme pas annulé la réservation alors qu'elle a refusé de me prendre. De plus j'ai dû rechercher un nouvel hébergement en catastrophe. Le stationnement est très compliqué dans la rue.”

“部屋は、広くて綺麗でした。冷蔵庫や湯沸かしポットがあってとても便利でした。何時でも好きな時に、豆からひいたコーヒーを飲めるのも最高でした。オーナーも気持ち良く接してくれます。2日間の予定でしたが、6日間泊まってしまいました。”

“A nice family or business hotel- The breakfast is not great - there is plenty to eat but the quality isn't great. Good location but a little away from Freedom Square. The room was good and very clean. The gym is small but nice and the rooftop pool is nice. The staff were pleasant but not very knowledgeable regarding tourist information.”

“My flight was delayed and the front desk attendant was nice enough to meet me late at night. The room was worth its money. There were small packages of soap and shampoo, which were handy. Sadly, fewer properties have them, but Isaka hotel did. The same front desk attendant agreed to store my suitcase. I have to mention that the suitcase was stored in the lobby and, as there was no formal front desk or luggage room, it just stood openly, likely unattended sometimes. The AC in the room did not...

“I cannot recommend staying at this hotel due to the way my concerns were handled. When I arrived, the room was warm, so I left one of my valuable personal cards in the room's card holder to keep the air conditioning running while I was out. After the first day, the card was missing. I reported it immediately, and the staff assured me they would investigate. Over the following days, I repeatedly asked for updates but received only vague responses. At checkout, I requested an explanation again....

“The people that work here are absolutely the most caring , respectful, and professional I have met in my travels. They went out of their way to provide us with accommodations, transportation, and helped us making reservations for activities in which we were interested. Absolutely the best service for which you could ask!”

“Good ”

“Lovely environment, excellent staff(Lizzy,Goerge and Mourad were all hospitable and lovely). Easy to commute to and fro the hotel.”

“Upon arriving, they could not find our reservation. Turns out they did not know where to look so that was odd and took some time. The Jacuzi is to be avoided if not fixed.”

“This hotel claimed they have 24 hours reception, but it's not. Even in day time, many times there was no one. And there is no people can understanding and talk english. Only owner can speak it but she is not there. She never comes to hotel and even can't contact well. I think she even was not in the city. And here's unforgettable memory is, they stole my money. I had to pay for room clean but there was no paper at card machine. So I thought it wasn't paid. I paid after, and I realized it...

“So many wrong things about this place. Starting from the wrong name because the hotel is called Kraveli and they already have a Google site in a different address, wrong too. Secondly ,after the confusion about the address and name,I had to wait almost for an hour for the check in because there was nobody at the reception and nobody picked up the call on both phone numbers provided. Thirdly, the room wasn't clean properly,the floor was so dirty that made me want to wear my shoes to walk...