Hotel vicino a EastGate Mall - Cincinnati

“The room was clean but the bathroom wasn’t as clean as I’m used to staying in this chain of hotels. House keeping did really well making sure the room itself was clean, though. The breakfast was OK- Holiday Inn Express definitely has a tastier breakfast. Staff was friendly. Over all good experience.”

“Dated, but clean and comfortable.”

“Room pleasantly updated. Staff helpful.”

“Big rooms, friendly staff. Convenient to all shopping.”

“The room was so filthy that we couldn’t stay. The floors were sticky, the bathroom was disgusting, even the mattress had stains on it. We had to move to another hotel, and they would not refund our money. I would not recommend it AT ALL.”

“Cleanliness and professionalism”

“Great staff”

“First we get a room,that was not cleaned ,food and boxes everywhere like someone was living there.The second room we were given had dirty bed spread with some type of pink splatter dried on the comforter, peephole covered over, shower curtain had mold all over it,so nasty,will never book here again.”

“Front desk guy was nice . Not his fault there was dead cockroaches in our room. Hallway smelled like cat pee. We immediately cancelled and asked for a refund which was promptly granted. Staff were great, place itself was run down and unclean to say the very least.”

“We had to stop for a night on our way from Pittsburgh, PA to Lexington, KY and opted for Comfort Inn for the price and for the swimming pool... A good choice! Clean and COMFORTable!! We will be back if we need again!”

“Shoot, it was a one night stay. Not much to say”

“One of the cutest hotels I have ever stayed at. Can’t say enough good things!”

“Check in was a nightmare. Parking garage has a short in the keypad. You pay for parking and have to be routed through multiple building to reach your actual apartment. There are zero signs in the parking area to navigate the property and no one but an 800# to ask for help. We paid for non refundable room and still left early! No price on peace of mind. No toddler friendly bars out the front door.”

“Bugs on the beds. No towels in the room and when we did get them, they were pretty dingy. One bed with no pillows at all. It said free breakfast, but there was no breakfast except for coffee. I would not stay at this place ever again.”

“Not worth saving a few bucks. The hotel room was poorly maintained with holes in the walls and door that were variously poorly patched or not at all. Worst of all the bed had three giant visible uncomfortable sags where people had slept and at the end where the mattress had been turned 90 degrees. The bed sunk low and squeaked when sitting on the edge. Despite it being a non-smoking room there were cigarette burns in the bed linens and desk. The plastic cups were sealed in plastic bags but...

“The room was not clean upon arrival. Used towels were left on the bathroom floor, the TV was still on, and the bed sheets appeared not to have been changed after the previous guest checked out. It seemed that the room had not been properly cleaned at all. The hallways had an overwhelming amount of air freshener or spray, which made it difficult to breathe. We checked almost five different rooms, but they all had similar issues. The strong smell in both the rooms and hallways made our children...

“Elevator sounded like it was about to break loose at any moment. Found trash in the room on check in. Some outlets didn’t work in the room”

“👎”