Hotel per golfisti a Eixample

"Me and my wife were in Hotel Barcelona Center for NYE in Barcelona, well the magnetic room's key never works so each time we come back in the hotel we needed to ask new ones. The air conditioned didn't worked well, so the room temperature was between 27 and 28 degrees, even if we swithced it off all the Time. We cannot open the window because it was locked by a big tv , so we cannot sleep becaouse of eccesive heat and dry air in the room. When we complain about it at the reception they said that cannot do Nothing about. The room wasn't clean when we come out and back and after we complain about a Woman comes to our door at 20.00 with some towels and gave it on my hands. All this thing togheter are really unacceptable for a 4 star Hotel. "