Vacanze a El Camino Village

I don't like the idea of not having any staff on site, to talk to anyone you need to go to the kiosk and request to FaceTime a rep. This complicates s lot more than you'd think. We did not end up staying bettee because the first room smelled so bad a raw sewage. All the pipe water traps had gone dry and sewer gasses had filled the room. We went to the kiosk to explain the problem, but because there are no people on site we had to wait 30-45 minutes for someone to walk to the property to check it out. She confirmed the issue and they moved us to another room, however, had not been and could not be cleaned (because therebis no on-site staff) and the air conditioner in this room was legit black from lack of service and the walls had mold on them because of this (I am an HVAC contractor, so i have experience in this matter). They did refund our money but that was a battle that took like 2 hours before they agreed and another week to get our money back. Also, you have to pay for parking which we were never told until after we checked in. And getting in and out of the parking lot is very difficult due to blind traffic.

great stay! looking forward to our next!

La colazione esclusivamente da asporto(non specificato) con scelta molto limitata.

hotel con casinò interno, camere abbastanza pulite ma ogni gg va sollecitato il servizio di pulizia o la sostituzione degli asciugamani, al ceck in puoi chiedere una o l'altra opzione. Il personale femminile è stato poco professionale, gli uomini molto più cordiali 🙄...colazione abbastanza completa ma le uova non ci sono sempre e le alternano con imaccheroni cheese 😳 IL caffè sa di bruciato. ma ci sono i waffles da fare in 2 minuti..Il parcheggio coperto è fantastico ma al desk ti dicono di parcheggiare a quello esterno e piú lontano con codice cancello. le cassaforti sono belle grandi ma non funzionano e in un hodel con tanto di casinò é veramente ASSURDO e basterebbe fargli reset e mettere batterie nuove, ma l'hotel è praticamente a gestione 'orientale' come molti altri in California.le stanze sono grandi e con vista ampia ma sul retro ci sonoi camion parcheggiati e la mattina sono rumorisi. la zona non é il top, ma c'è comunque tutto a portata di mano, anche se cisiamo trovati meglio in zona el monte

PARKING NOT INCLUDED AND WAS ADDITIONAL PER NiGHT Hotel amenities were excellent, but be aware that parking is NOT included and is managed by a separate company. The front desk never clearly mentioned that there would be an additional night parking charge, which I found frustrating and unexpected. When I asked about parking, I was simply advised to park my car in the designated parking area and follow the instructions. There was no clear warning that following those instructions meant agreeing to an extra night charge. Had I known the cost upfront, I would have made a different decision. I also never imagined parking in this area of Silicon Valley/SFO could be this expensive, especially given the amount of available parking in the area and in similar hotels. The issue isn’t necessarily that parking has a fee — it’s that the staff was not transparent about it. Everything else was fantastic. Great amenities, good restaurants.