Hello Estevan, Thank you for taking the time to tell us about your experience at the Red Roof Inn El Paso West. I am glad you found our staff to be awesome, fast, and super friendly and all the other kind remarks highlighted. However, I am disappointed that your experience did not meet your full expectations, as you indicated that your first room had mold stains, the toilet was stopped up and all the other concerns mentioned. Please accept our sincerest apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Victor, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn El Paso West and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Germana,We appreciate your comments regarding your recent stay at the Red Roof Inn El Paso West. We always enjoy hearing about the positive experiences our guests have at our hotels and are happy that you had a good stay. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Gracias por tomarte un momento para dejar una reseña, Martín. El personal y yo del Red Roof Inn El Paso West apreciamos su puntuación de 4/5 después de su estancia. Me alegra que su estancia con nosotros haya sido buena. En Red Roof, nuestro objetivo es brindar experiencias positivas y nos alegra que haya quedado satisfecho. Sus comentarios son fundamentales mientras nos esforzamos por ofrecer una estadía limpia, cómoda y basada en valores a todos los huéspedes.Gracias de nuevo por compartir tu experiencia. Esperamos que nos brinde la oportunidad de brindarle una estadía aún mejor la próxima vez que esté en el área.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

Querido José,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios con respecto a su reciente estadía en el RED ROOF INN EL PASO WEST. Me alegró saber que estuvo satisfecho con nuestro agradable hotel y las actividades planificadas adecuadas. Nuestro objetivo es brindar una estadía limpia y cómoda a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita, como se refleja en su puntaje perfecto. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,Kerry-LeeGestión del techo rojoEspecialista en RediResponse

Dear Othon,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN EL PASO WEST. I was happy to read everything was fine. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit as seen in your perfect score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hola erika, Gracias por tomarse un momento para completar nuestra encuesta. El personal de RED ROOF INN EL PASO WEST y yo agradecemos su puntuación de 5/5 después de su estancia. En el futuro, considere agregar más comentarios a su encuesta para informarnos qué estamos haciendo bien y dónde podemos mejorar. Sus comentarios son fundamentales para Red Roof mientras nos esforzamos por ofrecer una estadía limpia, cómoda y basada en valores a todos los huéspedes.Nuestro objetivo es ofrecer una experiencia positiva a todos nuestros huéspedes y nos alegra que haya quedado satisfecho con su estancia. ¡Gracias de nuevo y esperamos que nos visite nuevamente en su próximo viaje!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Jeffrey, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN EL PASO WEST. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear William,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn El Paso West. It's great to read that you found our location to be very quiet and the bed to be comfortable. The staff and I were happy to see we met your expectations. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear William,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN EL PASO WEST. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the drain issues you had, having no exhaust vent and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for sharing your perfect rating with us, Ricardo. Our staff at the Red Roof Inn El Paso West was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Hello Antonio,I am pleased to have had you as our guest at our Red Roof Inn El Paso West. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Dear Dominic,Thank you for taking the time to tell us about your experience at the Red Roof Inn El Paso West. I am sorry that your experience did not meet your expectations as issues you've mentioned with the room being unclean and stained sheets are regrettable. This is not the standard that our Red Roof Inn strives to uphold.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will have a better stay in your future travels.Very truly yours,Red Roof Management

Dear Richy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn El Paso West. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 3/5 score. You indicated that you were unsatisfied with the up keep of the carpet, shower and toilet not being to your liking also the other concerns you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Thanks for sharing your feedback with us, Paul. The team at our Red Roof Inn El Paso West was saddened to see that we failed to provide you with a satisfactory stay. While we appreciated your 3/5 score, it was displeasing to read that this was the impression left with you. You stated that the lobby restroom was inoperable and the door was locked, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

Hi Riok,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn El Paso West. Relative to the droppings, please accept our most sincere apologies. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RedRoof Management

Hi Francisco,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn El Paso West. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Estimado Navor,Le agradezco que comparta sus comentarios luego de su estadía en el Red Roof Inn El Paso West. Me entristeció leer que su estadía no cumplió con sus expectativas debido a los insectos que informó. Tenga en cuenta que trabajamos con una empresa de control de plagas que trata regularmente la propiedad contra plagas como es estándar en la industria. He notificado a la propiedad de sus comentarios para que puedan trabajar con los especialistas para garantizar que todo esté como debe ser.En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar que se sienta cómodo. En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Atentamente,recordoGestión del techo rojoEspecialista en redirección

Hello Ricardo, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN EL PASO WEST. It’s great to see you enjoyed your stay, resulting in an 8/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

Estimado luis,Agradecemos que se haya tomado su tiempo para compartir sus comentarios honestos aquí en el Red Roof Inn El Paso West. Nos alegra saber que disfrutó de su estancia, lo que le permitió obtener una puntuación de 5/5. En Red Roof, nuestro objetivo es brindar una excelente experiencia a todos nuestros huéspedes y nos alegra que haya quedado satisfecho con su estadía.Apreciamos su negocio y esperamos que nos brinde la oportunidad de brindarle otra gran experiencia la próxima vez que esté en el área.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Victor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EL PASO WEST and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Milagros, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN EL PASO WEST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Brenda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn El Paso West and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Hello Sergio, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EL PASO WEST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Gerardo,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EL PASO WEST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Estimado José De Jesús,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF INN EL PASO WEST. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por lo que describió como limpieza insuficiente/falta de limpieza diaria.En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Muy atentamente,Antonio,Gestión del techo rojoEspecialista en RediResponse

Hello Hugo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EL PASO WEST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Judith,Thank you for taking the time to tell us about your experience at the RED ROOF INN EL PASO WEST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as insufficient toiletries and uncleanliness.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Dear Christopher,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN EL PASO WEST. I am sorry to read that you described the night clerk to be rude. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Querida Diana,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF INN EL PASO WEST. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por lo que describió como que las instalaciones no son como se anuncian.En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Muy atentamente,sendero antonioGestión del techo rojoEspecialista en RediResponse

Hello Veti,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Hello Pearl,Your 1/5 score is very disappointing to see, as we at Red Roof strive to provide satisfactory stay for our guests. Issues you've mentioned regarding being provided with poor customer service, there being an odor in the carpet and you being faced with safety concerns are regrettable to hear. Safety is one of our top priorities with our guests, so We appreciate you ringing your concerns to our attention. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Red Roof Management

Dear Patricia,Thank you for taking the time to tell us about your experience at the Red Roof Inn. The issues that you've brought to my attention regarding a lengthy check in and issues with the coffee machine, among other concerns are unsettling to hear. This is not the standard that Red Roof upholds for our hotel. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Red Roof Management

Dear Caitlin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN EL PASO WEST. I am happy to read you found the front desk staff to be exceptional, very professional and efficient. I am sorry to read you described the room to be underwhelming, the bed to be uncomfortable and the other concerns you mentioned. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Gilberto, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EL PASO WEST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Leticia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn El Paso West. I'm thrilled to read your kind remarks about everything being good in the room. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding elevator and service stairs being very unclean. We appreciate your business and truly value your feedback.It would be our pleasure to have you stay with Red Roof again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN EL PASO WEST. Your comments in regards to our convenient location are much appreciated; yet, I was disheartened to read that the bed was uncomfortable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Dear Robert,Thank you for taking the time to tell us about your experience at the RED ROOF INN EL PASO WEST. It’s great to hear that you found our property to be clean conveniently located in addition to our staff being very hospitable. On the other hand, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as insufficient house-keeping among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Hola Eduardo,Agradecemos sus comentarios sobre su reciente estadía en el Red Roof Inn El Paso West. Es reconfortante saber que tuvo una buena experiencia y que le encantó la limpieza de nuestro hotel, lo que le llevó a obtener una puntuación de 4/5. Siempre nos gusta escuchar acerca de las experiencias positivas que nuestros huéspedes tienen en nuestros hoteles. Con respecto al restaurante que sugirió, los comentarios de nuestros huéspedes siempre son bienvenidos y sus comentarios se tendrán en cuenta mientras nuestro equipo de Red Roof se esfuerza por mejorar continuamente la calidad de nuestros servicios.En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. ¡Gracias de nuevo y esperamos que nos visite nuevamente en su próximo viaje!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Irene, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn El Paso West and I appreciate your 6/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Valued Guest,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hello Jackson,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hola Pilar,Me gustaría agradecerle personalmente por compartir sus comentarios luego de su experiencia en el Red Roof Inn El Paso West con nosotros. Apreciamos su puntuación de 8/10 y nos alegra saber que la comodidad de nuestra ubicación con respecto a los puntos de interés fue de su agrado. Red Roof se esfuerza por brindarles a los huéspedes una excelente experiencia, por lo que nos complació especialmente ver que nuestros esfuerzos dieron frutos. En cuanto a los aspectos descuidados del edificio, esto se puede tener en cuenta.Gracias de nuevo por tu reseña. Sería un placer recibirlo nuevamente bajo nuestro techo para poder brindarle más estadías excelentes.Atentamente,Red Roof Management

Thank you for submitting your review. We would like to hear more about your stay to know what we can improve on. Thank you!

Querida Ludivina,Gracias por contarnos sobre su reciente experiencia en RED ROOF INN EL PASO WEST. Le agradecemos su calificación de 3/5. Sin embargo, usted mencionó que el olor y la falta de mantenimiento de los pasillos eran poco deseables. En Red Roof, sus comentarios son fundamentales mientras nos esforzamos por ofrecer una estadía limpia, cómoda y basada en valores a todos los huéspedes.Gracias por elegir quedarse bajo nuestro techo. Esperamos tener la oportunidad de volver a verle en el futuro.Atentamente, Red Roof Management

Hello Octavio, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN EL PASO WEST and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Leticia,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management