ApartHotel a Ellera

“Numa vita hotel is beautifully decorated, I was welcome by a very cool looking lobby, the self check-in was seamless and safe! I happened to bump into one of the staff, he graciously showed me how to lock and unlock the door, introduced me to laundry and locker room - very helpful! The room we stayed at was clean and huge ! Love that spiral staircase and the wood grained hardwood flooring, huge window, nice shower, and the window soundproof was so wonderful, we all have pleasant sleep. It would...

“Apartment is new and clean. Very spacious and great layout. Was disappointed that ac was advertised but when trying to use cool mode it switched to heat. Also fire alarm went off bc someone burnt something which is out of the control of management but the response took 2 hours for someone to come and silence the alarm. Also trash was left in elevator so we couldn’t use it to bring our bags up to the 3rd floor. ”

“Check-in process was a little delayed. Location great and very big size so great for families. Didn’t know there was a washer but wish there was a dryer too. Coffee maker didn’t work. Otherwise, great place”

“La struttura non fornisce chiavi ma codici di accesso elettronici sia per il portone che per le stanze. Ieri notte il codice del portone non funzionava e siamo stati 20 minuti a provare a contattare invano il numero delle emergenze. Poi per fortuna il codice ha funzionato e siamo riusciti ad entrare. Il mattino dopo, alla nostra lamentela per l’accaduto ci è stato detto che la prossima volta avrebbero tenuto il volume della suoneria del telefono più alto…”

“This was our second visit to Relais Villa Belvedere. The staff is friendly and helpful, the location away from the city but close to the highway works nicely. Excellent breakfast!!”

“tutto bene. solo l ingresso nascosto da un chiosco che diventava introvabile ”

“Amazing! The host was so nice”

“La struttura è molto comoda, a due passi dal centro storico di Firenze. Ha una bellissima sala comune ed una comoda cucina. La stanza nella quale ho soggiornato molto grande e spaziosa, tuttavia mancante di alcune comodità. Tipo un posto dove poter lasciare la valigia aperta ( l’armadio non è comodo per chi soggiorna 2 notti) , appendi asciugamani nel bagno vicino al bidet ed al lavabo, solo due ganci vicino la doccia. Ed un telecomando funzionante per l’aria condizionata, non sono riuscito a...