Hotel in zona Esserts-Salève, Monnetier-Mornex

"Servizi hotel in linea con la categoria scelta."

"My favorite hotel in the area"

"4 solleciti in Reception per avere due cuscini. Due ore di attesa (dalle 14 alle 16) e innumerevoli solleciti per avere il riordino della camera "

"Camera pulitissima, personale gentile e super disponibile. Eccellente lo shuttle che collega l’albergo all’aeroporto, ottima la posizione in riferimento ai mezzi pubblici. Pienamente consigliato sia per coppie che per famiglie!"

"Molto gentili , strategico "

"This hotel could be a real gem (its location is excellent), but it is managed extremely poorly, and my stay was filled with unnecessary frustrations. First, I was told well in advance that it was necessary to book a parking spot in their garage. I followed their instructions and even confirmed that my car was a few centimetres shorter than their stated maximum length. Yet, when I arrived, the assigned space was too small: my car didn’t fit fully inside, so I had to leave the garage door open with the rear of the car sticking out. Then came the dinner by the lake on August, 2nd. On the hotel’s advice, I booked as soon as reservations opened (in June!) on their website. Despite being one of the first to book, I discovered on arrival that they had taken other reservations beforehand. Instead of the promised front-row seating, my table was placed in the third row. Service was equally disappointing. Upon check-in, despite carrying luggage, no one offered assistance or to take my bags to the room. They simply handed me a luggage cart, leaving me to manage everything myself. The final blow came on the last day: when I went to retrieve my car, I found an insulting note accusing me of using someone else’s parking space — the same space the hotel had assigned me. Sadly, my overall experience was one of frustration rather than enjoyment, and I cannot recommend staying here until management and service standards improve dramatically."

"cortesia e comodità "

"Ci aspettavamo di meglio, rapporto qualità prezzo non conveniente"

"Gentilezza del personale e pulizia"