Hotel a Estate Ross

“The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

“To start, it is a very nice, quaint inn. I like it a lot EXCEPT for the large number of stairs and no assistance with my luggage. A few years ago, that many stairs would just have been a challenge. Today, with arthritic hips, it is an obstacle, completely undoable to carry luggage up there. A bystander helped, but if not, I reckon I would have had to sleep out on the sidewalk next to my luggage! (No, I really would not have). I feel the issue was there just was no staff to haul the luggage. But...

“Was really surprised with how nice it was. I Had two rooms booked and was pleasantly surprised to find that they were like small apartments with different bedrooms in each and full kitchen in one and kitchenette in the other. Would definitely stay here again”

“The hotel is in a great location. The view was beautiful. You can see what cruise ships are in. The place was kept clean. The food was great. I read a review about the steps. Yes, there are so many steps and no elevator. That itself would get me to not stay again. I came across a couple of staff members who were not friendly, they were slightly rude. Because of this, I dinged them on the overall score. One waiter was not friendly. 2 front desk staff were not friendly. They acted like I was...

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

“This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.”

“It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV..”

“la struttura è ben posizionato nel cuore della piccola e incantevole Cruz Bay a pochi passi dallo shopping ristoranti e dalla dall'altracco delle barche provenienti da San Thomas. lo staff cordiale e familiare sempre prodigo a dare consigli utili sui ristoranti. colazione essenziale pane burro e marmellata. Romantico l'happy hour al tramonto sul piccolo terrazzo. mi è dispiaciuto per la camera la 112 molto umida con odore sgradevole e il bagno completamente da rifare. credo che ci siano...

“I loved this hotel! tiny, traditional caribeean style, beatiful views on St Thomas, book the rooms with terrace outside”

“Poor customer service from staff”

“Not everything was operational in the apt. Lights/fans etc. but was an awesome place to stay.”

“The service was good the staff was very friendly and helpful. A few minor inconveniences like the remotes to the tvs not working, no WiFi upon arrival both of which were minor because I didn’t plan to be in the room for the majority of the day but you may want to come home unwind and watch a little tv. Besides that everything else was great, the have a really nice coffee shop on site and sometimes have a live band playing by the pool.”

“15 min walk to the closest restaurant for dinner. WiFi signal is bad”

“Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

“Unfortunately the restaurant was short-staffed, so breakfast took a long time to be served.”

“The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.”

“Like most hotels in St Thomas, the place is dated. . .decidedly so.”

“Yes it was very clean and staff was very helpful”