Estimado cliente, En primer lugar, me gustaría agradecerle que haya elegido Cortijo del Mar Resort para su reciente estancia en Marbella. En nombre de todo el equipo quería darle las gracias por dedicar una parte de su tiempo a escribir este comentario y transmitirle que estamos muy orgullosos y satisfechos de que se vaya con esa sensación positiva de nuestro hotel. Nos alegra saber que ha disfrutado de unas vacaciones magníficas. Gracias por sus amables comentarios sobre nuestro personal, servicios e instalaciones. Nuestra mayor recompensa es que siga eligiéndonos en cada visita a la Costa del Sol. Para el equipo de Cortijo del Mar Resort, será un placer recibirlo una vez más en nuestro establecimiento. Atentamente, Beatriz García Channel Manager

Nos alegra enormemente saber que el apartamento le pareció precioso, con su luminoso, soleado y espacioso balcón en el segundo nivel. Estamos orgullosos de ofrecer cocinas bien equipadas para los huéspedes que prefieren cocinar en casa, y estamos encantados de que lo haya encontrado de su agrado.Gracias por destacar la importancia de solicitar un apartamento en la planta superior para aquellos que aprecian la luz del sol que se filtra. Estamos totalmente de acuerdo en que la planta superior ofrece una experiencia única, y nos complace que lo haya encontrado de su agrado.Su recomendación significa el mundo para nosotros, y esperamos tener el placer de darle la bienvenida de nuevo para otra estancia memorable. Si hay algo más que podamos hacer para mejorar su próxima visita, no dude en ponerse en contacto con nosotros.

Dear Guest,We really appreciate your comment and we will work on it to offer our guests the best possible experience.Regards.

Dear guests,We really enjoyed having you as a guest. Thank you for your comment.Regards.

Thank you for your feedback!

Thank you for your review. We regret that we were not quick enough to resolve your air conditioning issue. Fortunately we were able to prepare a flat for the remainder of your stay the day after your arrival.We hope you had a relaxing time at our resort and look forward to seeing you again.Best regards

Thank you for your comment. We hope you have a happy stay with us. See you soon!!

Thank you for your feedback. We hope you have a good holiday.

We hope you have a good time with us. See you soon!

We are sorry that you did not find our resort to meet your expectations. We would have liked to know this during your stay so that we could have resolved your discomfort as soon as possible. Best regards

Thank you very much for your fabulous description of our resort. We are very grateful that you rate our services so positively. Best regards

Dear customer,Thank you for your review. We are glad to hear that you enjoyed your stay and that you were able to enjoy the local restaurant services.

We really appreciate your review and are sorry to hear that your stay was marred by the problem with the change of linen, it is not something that usually happens. We are always at your disposal for any suggestions or requests that our customers may have. I hope you will trust us again and enjoy a happy stay in the future.

Thank you for your excellent review. We look forward to seeing you again soon.

We are pleased to hear that you enjoyed your holiday at our resort. We try to make all our guests feel comfortable and comply with the rules of coexistence to achieve a good balance between fun and relaxation. Thank you for your feedback

Thank you for your appreciation of your stay at our resort. we are pleased to know that you received good service from our staff and that you had a wonderful holiday with your family. we look forward to seeing you soon.

In our resort we always try to adapt to the needs of our clients. We are pleased that you had a pleasant stay. We hope to see you again soon.

Thank you for your review of our establishment. We are pleased to hear that we have met your expectations and that you enjoyed your stay at our resort. We look forward to seeing you soon

Thank you for your comment. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back to our resort.

Thank you for your review! We are glad you had a pleasant stay at our resort. We hope to see you again soon

Good afternoon, we are pleased to hear that you had a happy stay at our resort and that you are satisfied with the services offered and the treatment of our staff. We will take into account your comment about the rental bicycles as we think it is a great idea!!. We hope to see you soon on a future stay on the Costa del Sol. Best regards

Thank you very much for sharing your feedback. We are delighted to hear that you had a wonderful stay with us. We look forward to welcoming you very soon! Best Regards,

Dear Camila, Thank you very much for sharing your score with us! We are delighted to see that you had an incredible stay at Cortijo del Mar Resort! We look forward to welcoming you back very soon. Warm Regards,

Dear Daniel, We would like to thank you for sharing you feedback with us and other travelers. We are pleased to read that you had an amazing experience with us and we look forward to welcoming you back very soon! Warm Regards, Channel Manager

Dear Paul, We would like to thank you for sharing you feedback with us and other travelers. As you mentioned, we always make sure that all apartments are fully equipped and clean in order to our guests to enjoy to the fullest. We look forward to welcoming you back soon! Warm Regards, Channel Manager

Dear Darren, we would like to thank you for taking the time to rate our apartments and service. As you have said, the month of January is ideal for those who look for a quiet place while enjoying the sunshine in their terrace or private garden. Thank you also for mentioning that the apartment was very clean. We offer daily cleaning to all our clients because we want them to enjoy to the fullest. We look forward to welcoming you again soon. Warm Regards,

Dear Ingvar, First of all, we would like to thank you for visiting us and sharing your score. We look forward to welcoming you soon in our Resort! Best Regards,

Dear client, We are pleased to read your magnificent comment about our resort and our colleague Lucas. The entire team works very hard to ensure that our clients enjoy their vacations to the fullest. We look forward to welcoming you very soon. Best Regards,

Dear Mr Norman Thank you very much for your recent stay and review. We are happy to know that you have enjoyed your stay with us. Thank you very much also for your nice words to our staff. We are looking forward to welcome you back soon!

Hello Mrs Muneera Thank you very much for choosing our resort to spend your last holidays. We are happy to know that you enjoyed your stay with us Best Regards,

Kära frun Tack för ditt senaste besök och goda kommentarer till vår utväg. Vi är glada att höra att du har haft din semester mycket. Vi hoppas att vi ses snart igen en hälsning

Dear Jennifer Thank you very much for your recent stay and review. So happy to know that you were delighted with our apartments and staff service. Regards

Estimada Luisa Gracias por su reciente visita a nuestro complejo. Nos alegra saber que le ha gustado tanto el apartamento como el servicio ofrecido. ¡Que bien que haya podido relajarse y disfrutar! La playa se encuentra a dos km aproximadamente y se puede acceder a través del puente peatonal, o a través del cambio de sentido en la A7. Un saludo

Dear Guest Thank you very much for choosing our establishment for your last vacation. We are very sorry to know that your experience was not 100% satisfactory. As my colleague Mayte Rodriguez, Resort Manager, explained you in the resort, due to the Covid restrictions, low occupancy and last minute rains, we decided not to have the large pool open. It was something we were waiting until the last day to decide, that is why you did not see this information when you booked your holiday. However, we did have the two other pools OPEN and invited you to use them when you asked. These pools are not 2 km as you said, as they are part of the resort. They are just a few meters from your apartment (100 m. aprox, one of them and the other, around 200 m). The big pool needs to have the SOS service all the time to supervise our guests, and if somebody goes inside, that will be under their responsibility, but we offered you to use one other two pools we have in the resort, that are smaller, but do not need a lifeguard service obligatory to be open. Also, the big swimming pool is open normally from Easter Week until October but dates could be modified and since the Covid-19 we do not indicate any date. As we are subject also for government restrictions for the use of swimming pool, it is not being an easy time for any company and hotels. We feel very sad to know that, as you said, this was the ONLY negative point of your whole stay, but you gave us a rate of 2 out 10. This really affects us because it shows that you did not like any of our things at all… even making a big effort to make your stay a great experience from the apartment, the service, the late checkout offered, the upgrade you had from one bedroom apartment to two bedroom apartment with all the VIP touches, a great high floor pool view apartment, etc. We would like to say thank you very much for choosing us and we hope you had a great holiday in despite of this issue. Best Regards,

Estimado huésped Muchas gracias por elegirnos para pasar su estancia durante las pasadas navidades en estos tiempos tan complicados para la hostelería. Lamentamos que no se encontrara la botella de vino a la llegada, ha debido de ser un error por nuestra parte, ya que nos hemos unido hace muy poquito al programa VIP. Lamentamos mucho lo sucedido. Su apartamento mejoró la categoría ya que usted reservó private collection, pero se le movió a un apartamento en la parcela principal (con una mejor localización) para hacerle más fácil la estancia y estar más cerca de todos nuestros servicios. Esperamos poder recibirle muy pronto de nuevo y aprovechamos para invitarle a venir a partir de marzo, cuando nuestra piscina y bar están abiertos, y nuestro volumen de clientes suele ser más alto. Un saludo

Dear Guest Thank you very very much for such a positive review. We really appreciate that you came to our apartments during these difficult times in order to enjoy some days of relax. We feel really happy to know that your problem was solved very quicky by our staff, 365 days available for any problem may happen. Also we always like to take care of our guests before, during and after their stay, that is why we were sending you some updates about the goverment measures. We hope to see you soon for a new stay in a near future Regards,

Dear Guest First at all thank you very much for coming and visiting us in these difficult times for the local tourism. We really appreciate that you liked the apartment and our resort. Thank you for the nice words to our staff too. We feel so sorry to hear about the size of the beds, as per our description says, we have double beds in master bedrooms and twin beds in the single bedrooms. Sorry again that they did not match your expectations. We take note about the bedlinen for future stays to take that in mind. If you come back again with us do not hetsitate to ask for more bed linen or blanket if you need so or feel cold. Our housekeeper will happily do that for you. We would like to thank you again and we hope to see you again in the future Thank you very much

Merci beaucoup pour votre commentaire, nous sommes très heureux de l'entendre, pour nous le plus important est que vous appréciez. Nous espérons vous accueillir à nouveau prochainement au Cortijo del Mar Resort

Cher invité Merci pour votre temps dans l'évaluation de nos services après un séjour agréable à Cortijo del Mar. Nous sommes profondément heureux que vous ayez apprécié nos installations et apprécions positivement notre propreté, nos services et notre personnel salutations