Hotel con piscina a Estill Springs

“Customer service should be available if there's a problem running out of towels or toilet paper should be addressed when there's no one to give you any more”

“The carpet in the room was a little sticky. The bed was very comfortable. I was disappointed that the room smelled like smoke despite the fact that it was supposed to be a non-smoking room. The continental breakfast in the morning was okay. Overall I got what I paid for.”

“The property was clean. Breakfast was great. Pool was closed on day #1 of our stay, but did open day #2 late in the day. Fresh cookies provided at front desk -- they were great. Our biggest complaint was that they didn't have enough staff to clean rooms. We left about 9:30 am for an event. We got back at 5pm. Our room had not been touched. The front desk staff said they had 18 check-outs and the lone cleaner had to do all those rooms first. She finally got to our room about 6pm. We were hot &...

“Clean rooms and common area, decent breakfast, close to dining. Very friendly staff”

“Website advertises breakfast, has dining tables and chairs, but doesn’t serve breakfast. Nice showers and bathroom though. Host fills up coffee creamers by request. She was kind”

“We went through Expedia to pay for 3 rooms but when we got there Best Western said we had only booked 1 room so we had to pay for the rooms again…very frustrating- even showed the hotel our receipt with payment to Expedia. Will not be going to Best Western again.”