We're incredibly troubled to see your review, Taneika, as it is always our goal to provide a 5-star experience to all of our guests. We are very interested in speaking with you further regarding your visit, and we encourage you to reach out to us directly via our property website.

Thank you, Casey, for your feedback and your review. We hope to welcome you back again soon!

Thank you, Sheldon, for your feedback and review. Please reach out to Expedia support for questions or concerns regarding your reservation. Otherwise, we hope to welcome you back for another great experience in the future.

Thank you for your 5-star review, Amber!

We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

We sincerely apologize that your experience did not meet your expectations. We would like to make things right and learn from your feedback. Please contact us directly through our official website so we can assist you further.

Thank you, Robert, for your thorough feedback and review. We hope to welcome you back in the future for more great guest service.

Thanks for your feedback! we look forward to wlecoming you back to Belterrra.

We appreciate you making us aware of your recent experience at Belterra Casino Resort. Your feedback is important to us; by sharing your concerns, you will help us to improve our service and guest experience in the future.Our Boyd Style service philosophy strives to set high standards and we have relayed this information to the appropriate departments for review. Our team appreciates your insight and the opportunity to prevent similar situations in the future.We appreciate your understanding and look forward to welcoming you back to Belterra Casino Resort soon.

Thank you for your kind review we look forward to hosting you again in the future.

Hello, sorry for any confusion but our vending machines do not charge a 50 deposit, when you swipe your card, and it shows credit 50 it means it will allow you to charge up to 50 in the vending machine. Once you make your selection that total is all that hits your credit card. We hope to see you again in the future for the opportunity for a better stay.

We appreciate you making us aware of your recent experience at Belterra Casino Resort. Your feedback is important to us; by sharing your concerns, you will help us to improve our service and guest experience in the future.Our Boyd Style service philosophy strives to set high standards and we have relayed this information to the appropriate departments for review. Our team appreciates your insight and the opportunity to prevent similar situations in the future.We appreciate your understanding and look forward to welcoming you back to Belterra Casino Resort soon.

Thank you for your kind review we look forward to hosting you again in the future.

Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

Thank you for your 5-star review, Sally!

Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

Thank you, Dusty, for your feedback and your review. We hope to welcome you back in the future for another great stay.

We're happy to hear our staff could handle the Expedia issues you experienced, and we hope to welcome you back in the future for a 5-star stay.

We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.

Mr. Gairatjan,I apologize for the inconvenience at most recent stay. It appears that Expedia was having technical issues at the time which did not allow your reservation to flow through before your arrival. Than you for providing feedback so we can better address the issue with them.

Thank you for your kind review we look forward to hosting you again in the future.

Thank you for your 5-star review, Nicole!

We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

Richard, we are so pleased that you had a great experience at Belterra! We hope you'll come back and visit again soon.

Thank you for your review, Georgia. We hope to welcome you back again soon.

Thank you for your kind review we look forward to hosting you again in the future.

Thank you for your 5-star review, Sharon!

Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

Thank you for your 5-star review, Gwendolyn!

Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

Thats what we like to hear! We look forward to welcoming you back soon. As always, Have a lucky day :)

Thank you for your review, Curtis!

We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

Thank you, Janet, for your review. We hope we're able to welcome you back in the future for a 5-star experience.

Thank you for visiting us! We look forward to welcoming you back for more "perfect ten" guest service very soon.

Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.

Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

Thank you for your 5-star review, Elizabeth!

Thank you for your positive review and taking the time out to submit. We hope to welcome you back. soon!

Thank you for your kind review we look forward to hosting you again soon.

Thank you, Matthew, for your 5-star review!

Thank you for your kind review we look forward to hosting you again in the future.

Dear Tiffany,Thank you for sharing your feedback regarding your recent visit to Belterra Casino Resort. We understand that we came up short on delivering the best possible experience to you. This feedback alerts us when we fail to meet our high standards of service and we greatly appreciate it.On behalf of Belterra Casino Resort, we sincerely apologize for the issues that you encountered during your visit. One of the key principles of our Boyd Style service philosophy is to exceed expectations and, in this case, we missed the mark. This matter will certainly be investigated further.We deeply regret we failed to deliver the level of service you’ve come to expect from Belterra Casino Resort, and we hope to welcome you back soon.

We're troubled to see your review, Edee, as air quality is top of mind for us. If you are able, please reach out to us directly through our property website so that a member of our team can reach out further regarding your stay.

Thank you, Thomas, for your feedback and your 5-star review! We hope to welcome you back in the future.

Thank you for the five-star feedback! We are so glad your recent stay at Belterra Resort Casino met your expectations. Here's to your next visit!