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Recensioni per Ricasoli Firenze Luxury Apartments | UNA Esperienze


Recensioni

9,4

Eccezionale

Valutazione di 10 - Eccellente. 51 su 63 recensioni" "
Valutazione di 8 - Buono. 8 su 63 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 63 recensioni" "
Valutazione di 4 - Scarso. 3 su 63 recensioni" "
Valutazione di 2 - Terribile. 0 su 63 recensioni" "

9,4/10

Pulizia

9,6/10

Personale e servizio

9,4/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

4,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Karine B.

Mi è piaciuto: Pulizia
Top
Un Apartamento spettacolare, curato in ogni particolare, super lusso, davvero bellissimo. Location perfetta, con parcheggio vicino. Tornerò sicuramente, non vedo l’ora!
Soggiorno di 1 notte a settembre 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Perfetto in tutto,sono stati sempre super disponibili,la camera era perfetta,molto romantica,ti dava una sensazione di calore,cosa molto positiva :ci hanno fatto trovare dell’acqua in camera (cosa non da tutti),super pulita,vasca da sogno! A presto
Soggiorno di 1 notte a settembre 2020
Risposta di Daniele Lava, il giorno 10 ott 2020
Grazie Per questa meravigliosa recensione :)

10/10 Eccellente

Leo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Spettacolare e con tutti i comfort
Appartamenti bellissimi, lusso totale, bagno in camera con mega vasca idromassaggio, spazi molto curati e abbastanza grandi. L'appartamento è vicinissimo sia alla stazione dei treni sia al duomo perfetto per visitare Firenze o per incontri di lavoro in centro. Alloggerò di nuovo sicuramente. Super consigliato, qualità prezzo senza paragoni
Soggiorno di 1 notte a febbraio 2020
Risposta di Ian Klink, il giorno 7 mar 2020
Gentile Leo, Grazie per la meravigliosa recensione! Ci auguriamo di avervi da noi in un futuro prossimo! Ottimo fine settimana!

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte a febbraio 2020
Risposta di Ian Klink, il giorno 29 feb 2020
Dear Guest, Thank you for your review! We hope to have you here with again anytime soon! regards,

10/10 Eccellente

Roberto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad aprile 2019
Risposta di Ian Klink, il giorno 1 mag 2019
Dear Roberto, Thank youfor your feedback! We're glado to know that you enjoyed your stay with us! We do hope to have you here with us anytime soon ! Kind regards,

10/10 Eccellente

Paola

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un luogo fantastico e centralissimo per vivere al meglio questa magnifica città, Firenze! Ritorneremo senz'altro
Soggiorno di 3 notti ad aprile 2019
Risposta di Ian Klink, il giorno 1 mag 2019
Gentile Paola, Grazie per le belle parole che ci hai scritto. Noi, di Domux Home Ricasoli, vi stiamo aspettando a braccia aperte. A presto

10/10 Eccellente

Raúl

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Fue un lugar unico y acojedor donde alojarse en Florencia. Bien ubicado y excelente atencion de todo su personal. Muy recomendado y un lugar para volver. Muchas gracias
Soggiorno di 2 notti ad aprile 2024
Risposta di Francesco Marzola - General Manager, il giorno 30 apr 2024
Dear Mr Raul, Thank you for your positive evaluation. We hope to welcome you again for your next stay in Florence. Greetings from all the staff! Francesco Marzola General Manager

4/10 Scarso

Maura

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Quiet convenient location. The building is all apartments and has a nice lobby. But once we walked into the apt the place looked OK at first but smoke and mirrors for the bathroom. First the pocket door would not close in fact it was inside the wall and we couldn't even reach it to try to shut it. Second there was mold around the shower. Third the worst part is some tiles on the floor were missing and as we showered more started coming out. And last it was a shower/hot tub combo that was so deep to climb in and out of I ended up bruising my knee. I really don't know why anyone thought this very large combo shower was a good idea. It also had wobbly plastic doors on each side. Communication was confusing for example I was told there was no luggage storage but when I met the person who checked us in they showed us the luggage storage area. Also, I reported no Wifi and they said they knew it has been out and would be fixing it. If they knew this why didn't they tell me. I had a Zoom meeting that I came back to the apt for and would have been nice to know so I could have come up with an alternative plan.
Soggiorno di 2 notti ad aprile 2024
Risposta di Francesco Marzola - General manager, il giorno 23 apr 2024
Dear Mrs Maura,We are very sorry for this report. We always try to offer a pleasant stay to the guests. We took note about your signal reviews that will be useful to improve our standard.In all the apartments there is a whirlpool bath, in particularly in the executive ones there is also a shower.We tried to make our best to solve as soon as we could the problem with the wifi that was noticed that evening by other guests.We regret that your experience didn’t live up to your expectations and for not having made you perceive the quality normally appreciated by our guests.We treasure of your review to put a focus on the quality of the services and implement the actions needed to improve every day. We send you ourBest regards,Francesco MarzolaGeneral Manager

10/10 Eccellente

Cynthia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We had a wonderful stay here. For less than the cost of a hotel, we had a very large apartment with a huge private outdoor patio, high ceilings and mere blocks to the Duomo! The giant tub in the bedroom was a welcome surprise. While very large, it's not really a 2 bedroom - it's one bedroom with a sofa bed in a nook with sliding doors. I stayed with my two teen daughters and there was plenty of room for us. You'll need your own kitchen supplies but don't expect to cook much with such delicious food right out the front door. Communication was a bit confusing - the hosts use WhatsApp instead of Expedia's messaging platform. I would be delighted to stay here again. Comfortable, quiet, spacious.
Soggiorno di 8 notti a marzo 2024
Risposta di Francesco Marzola General Manager, il giorno 1 apr 2024
Dear Guest,Thank you for leaving your positive evaluation!We're so glad to know that you enjoyed your experience with us. Don't hesitate to contact us and plan your next visit in Florence!Greetings from all our staff!

10/10 Eccellente

Felipe

Soggiorno di 2 notti a marzo 2024
Risposta di Francesco Marzola - General manager, il giorno 8 apr 2024
Dear Felipe,Thank you for sharing your experience.We hope to welcome you for your next stay in Florence.Best RegardsFrancesco MarzolaDirector

10/10 Eccellente

Wen Ju

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
非常滿意的飯店
飯店距離我們喜歡的景點非常的近,飯店房間內部空間很大,設備齊全,價格合理。非常高興能夠訂到這麼滿意的住宿。
Soggiorno di 1 notte a settembre 2023
Risposta di Francesco Marzola - General Manager, il giorno 4 ott 2023
Dear Guest,Thank you for sharing your review.We're glad to know you appreciated your stay in our apartement.We hope to welcome you again for your next trip in FlorenceBest Regards

10/10 Eccellente

Tara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We had the best time in your hotel apartment. Very clean very well located and close to all historical places. We will definitely be staying at this place for the next stay in Florence.
Soggiorno di 3 notti a luglio 2023
Risposta di Francesco Marzola General Manager, il giorno 10 lug 2023
Dear Guest,Thank you for your positive evaluation!We're so glad that you enjoyed your experience at our apartment.We hope to welcome you again for your next stay in Florence.Best regards,Francesco MarzolaGeneral Manager

10/10 Eccellente

Patrick

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This place is beautiful and spacious. High ceilings, huge shower (although it's a high step to get into), huge kitchen table area, a refrigerator, dishwasher, sink. And it's right next to the building that the David is in, and just a short walk to the Duomo.

10/10 Eccellente

Braden

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Wow! This place is absolutely stunning! The amount of space inside, the location so near to everything and the comfort in the place are hard to find in Florence! The welcome bottle of wine was a nice touch too! But the absolute master piece of this place is the shower/bath! I haven't seen anything like it in a rental property before! Absolutely amazing!
Soggiorno di 3 notti a ottobre 2022

10/10 Eccellente

Andrei, Miami

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great apartment. It is truly a luxury condo, you feel it in all interior details and features. Great location, great hosts. Overall amazing stay
Soggiorno di 1 notte a ottobre 2022

10/10 Eccellente

Jean

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
地點很方便,環境很好,美中不足的是兩房其中一房只有沙發床,睡得不很舒服,希望可以改善
Soggiorno di 5 notti ad agosto 2022
Risposta di Francesco Marzola General Manager, il giorno 13 set 2022
Dear Guest,Thank you for your positive evaluation!We're glad that you enjoyed your stay at our apartment.We took note also about your signal review.We send ourBest regardsFrancesco MarzolaGeneral Manager

6/10 Soddisfacente

Natalya, Tacoma

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The property is located in a great area. So pretty and spacious. We waited for over an hour in the heat to get someone to open the door for us. It's impossible to communicate with management because they are not there. There is no laundry service provided, it's listed on the booking. They only gave us 3 towels for all 4 days and never clean your room during your stay. I would not recommend this property for that reason.
Soggiorno di 4 notti a luglio 2022

10/10 Eccellente

Alma

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My friend and I had an amazing time at the appartement, it’s close to everything in the city, they were very organized with the delivery of the apartment, everything was on time and we had a wonderful few days at the apartment
Soggiorno di 3 notti a giugno 2022
Risposta di Lorenzo, il giorno 13 giu 2022
Dear Alma, We are very happy to read this! Hope to see you soon in our apartment and it's a pleasure for us to read your satisfaction. It is the result of our attention to the customer. Kind regards, Lorenzo

10/10 Eccellente

Jinwoo

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2022

10/10 Eccellente

haru, Tokyo

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
全体的にとても良いアパートホテルでした。スタッフはとても明るくて親切。お部屋も十分に広くて清潔で、キッチンなどの設備も問題なし。バスタブにジャグジーが付いているのが最高です!駅からは15分ほど歩きますが、ドゥオモからすぐの場所にあるので観光もしやすかったです。コスパも良いので、またフィレンツェに行く機会があればここに泊まりたいです。
Soggiorno di 1 notte a febbraio 2020
Risposta di Ian Klink, il giorno 29 feb 2020
Dear Haru, thank you for your kinds words and for taking part of your precious time writing us such a nice review! We also hope to have you here with us again anytime soon! All the best,

10/10 Eccellente

Omid

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very enjoyable stay
Friendly and helpful staff, apartment in great condition and very clean, really good location. Everything was thought of to make our stay very enjoyable 😊
Soggiorno di 3 notti a febbraio 2020
Risposta di Ian Klink, il giorno 20 feb 2020
Dear Omid, thank you very much for your kind words. We do hope to have you here with again anytime soon! Kind regards,

10/10 Eccellente

KAN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
More than good
My family love big rooms, DHR definitely satisfies us. The room is clean and in good condition. The host guys are very helpful, show the map for us and give out a detailed introduction of the city from galleys to restaurants. The large bathtub, music and cookware are also very good. Maybe the house keeper should be more careful.
Soggiorno di 5 notti a gennaio 2020
Risposta di Daniele Lava, il giorno 15 feb 2020
Dear Kan, Greetings from Domux Home Florence! Thank you very much for your wonderful review, we are looking forward to welcome you again! Daniele

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a gennaio 2020
Risposta di Ian Klink, il giorno 10 gen 2020
Dear Guest, Thank you for you 5 Star review! We do hope to have you here with us once again anytime soon! Kind regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property and staff were amazing. Great Florence location. Excellent apartment. Staff were fantastic with help with items like arranging taxi to and from airport to ensuring we had bottled water and coffee in our apt. Planning to stay with them again.
Soggiorno di 13 notti a novembre 2019
Risposta di Ian Klink, il giorno 8 dic 2019
Dear Guest, Thank you for taking part of your precious time to write us such a great review! We're happy to know that you had a great experience with us and we're looking foward to have you here with us once again anytime soon! Kind regards and Happy Holidays!

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property in a very central and busy location of Florence, yet the apartments are very well insulated and quiet at night. Five star service from Ian, Daniele and Team - all super friendly, helpful and very knowledgeable about Florence's art treasures, food and wine and parks. A big thank you for making our stay at Domux so special. We will be back!
Soggiorno di 2 notti a novembre 2019
Risposta di Daniele Lava, il giorno 21 nov 2019
Dear Guests, Thank you so much for this wonderful Review! We are looking forward to welcome you again. Sincerely, Daniele Lava

10/10 Eccellente

Prisna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Stay
5 minutes walk from Duomo Da Firenze. 10 minutes walk from Central Train Station. Very good location. So many good restaurants in surrounding area. Famous attractions and shopping area of Florence are in walking distance. Helpful staff and comfortable bedrooms with kitchenette.
Soggiorno di 2 notti a ottobre 2019
Risposta di Daniele Lava, il giorno 2 nov 2019
Greetings from Domux Home Florence! Thank you very much for your wonderful review :) We are looking forward to welcome you in order to exceed once again your expectation! Sincerely, Daniele

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Fantastic property. Stayed here with friends for a few days in May, and we were all pleasantly surprised by the amount of space and the ability to spread out. Beautiful finishes; felt like every detail had been thought of. Main bedroom was huge, and a foldout sofa bed was housed in a room that could be completely shut off from the rest of the living space. Two full bathrooms, well-equipped kitchen, nice living area, and a nice terrace that we didn't use but certainly admired. The staff knew we would be arriving late on the night of check-in, around 9:30pm or 10:00, and asked us to call half an hour in advance. They picked up immediately, were patient as we dealt with spotty cell phone service, and were present and eager to help as soon as we walked through the door. Great location a three-minute walk from the Duomo. Can't recommend this place highly enough.
Soggiorno di 2 notti a maggio 2019
Risposta di Daniele Lava, il giorno 14 set 2019
Greetings from Florence! On behalf of the entire Domux Home Team I thank you for your wonderful review! It's is amazing to read your fantastic words :) We are looking forward to welcome you again! Sincerely, Daniele Lava

8/10 Buono

Tina

Soggiorno di 2 notti a settembre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Amazing design, location
Amazing location, apartment and style. One of our favorite places to stay! Beautiful and amazing design; wish my house looked like this. Late arrival handled through WhatsApp along with any request and real-time communication - not traditional hotel with check-in or concierge (more like AirBNB)... someone available in person 9am-7pm. Wish this hotel was in every city In-room information and booking state surprises like Prosecco and flowers, and the Breakfast included “to be made in room.” Neither available so info should be revised or removed.
Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was by far the best place we have stayed at during our holiday to Italy. We had the 2 bedroom Annunziata apartment which was beautiful, large and quiet. Ian was great at check in, giving us loads of information to make our stay effortless. We really felt comfortable and at right at home.
Soggiorno di 3 notti ad agosto 2019
Risposta di Ian Klink, il giorno 17 ago 2019
Dear Guest, Thank you for taking part of your precious time to share your experience with us! We're are very happy to know that you felt right at home. This kind of feedback is the most rewarding for us I can asure you that! We do hope to have you here with us again in the future (hopefully soon)! Once again, thank you for your kind words! Sincerely,

10/10 Eccellente

Tom

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is amazing! Huge! Awesome location! Could not have been any better. Ian was most helpful and friendly. I most strongly recommend it to everyone.
Soggiorno di 3 notti a luglio 2019
Risposta di Ian Klink, il giorno 8 ago 2019
Dear Tom, thank you for taking part of your precisous time to write us such a great review! We're glad to know that you had a great time here with us at Domux Home Ricasoli! In the name of all Domux Home staff, I do hope to have you and your family here with us again anytime soon!!! I wish you all a great summer! Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2019
Risposta di Ian Klink, il giorno 29 lug 2019
Dear guest, Thank you for your positive feedback! Looking foward to have you here with us at Domux Home Ricasoli!. Regards,

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We recently spent 6 nights at the Domux Home. Overall there were a couple of positives but also significant improvement areas. As a result I would NOT recommend you to stay at any of their properties. Starting w the positives. Location was excellent. The apartment is located less than two blocks from the Duomo and allows you to walk to any part of the city within minutes. In addition the WIFI was very good. With all 4 of use using the network at the same time the speed was excellent. Unfortunately, those were all of the positives. The overall condition of the apartment although fairly new was not well maintained & not practical. Electrical sockets came out of the wall, half the light bulbs in the bath and bedroom were out and there were numerous stains on the ceiling from water leaks as well as mold. In addition the sofa bed in the second room was paper thin and the shower was barely usable for a child. That said the biggest issue we had was with the air conditioning. It turns out the air conditioning for the entire building broke down 4 days prior to our arrival. During this time the temperature in Italy was 100F (38F) each day. So you can imagine how warm the building was. Management did not inform us of this until we arrived. The air conditioning took two days to be repaired and was not powerful enough to cool the apartment. To help compensate us for our inconvenience the management left a note and an 8 Euro bottle of table wine.
Soggiorno di 6 notti a giugno 2019
Risposta di Daniele Lava, il giorno 9 lug 2019
Dear Mr. Lesica John, Thank your for your feedback.We appreciate the Positive and will take inspiration in order to improve the less positive ones, but I would like to clarify few point: 1-The lack of the Air-Conditioning was concerning the all City of Florence due to power surges, and was FIXED the Following day. 2-Electrical Plug has been broken by you, plugging the wrong device in the wall, and we kindly decided not to charge the damage. 3-The entire staff di everything possible and much more in order to accomodate you at the best. We provided you an upgrade in the biggest apartment for you and your family. and Ian went beyond his duties in order to assist your in every way possible. what you sarcastically define "the management left a note and an 8 Euro bottle of table wine.." is just embarrassing and reflect the respect you have for people who work with their passion and care of details, and do their best for their guest in order to create a unique experience and make them feel at home, even the less emphatic guests :) Sincerely, Daniele Lava

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The apartment itself was beautiful. Everything there was clean and was also a comfortable stay. The location was great !! Just few steps from the academy .
Soggiorno di 1 notte a giugno 2019
Risposta di Ian Klink, il giorno 20 giu 2019
Dear guest! Thank you for such wonderful feedback! We're glad to hear that everything was perfect! we do hope to have you with us again any time soon! Kind regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
除了主臥空调声音太吵以外,其他一切都很好。
Soggiorno di 4 notti a giugno 2019
Risposta di Ian Klink, il giorno 20 giu 2019
Dear Guest, Thank you for your kind review and feedback! we're glado to hear that you enjoyed your staying with us! I believe that you are refering to a fan from the thub or the bathroom. you can turn them of simply turning of the lights. after a while it will turnr of also! We hope to have you again with us anytime soon in the future so I can Personally show it to you! Kind regards,

8/10 Buono

Ehepaar, Darmstadt, Hessen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Der Empfang am Anreisetag war freundlich. Die Ausstattung unseres Zimmers im 2. OG war gehoben und in sehr gutem Zustand. Den großen Whirlpool im Bad haben wir nicht zum Baden nur zum Duschen (wunderbare Regendusche) benutzt, da das Wasser nie komplett ablief und immer ein Rest in der Wanne stand - das schien uns hygienisch nicht ganz einwandfrei. Die Lage des Hotels ist perfekt; die Nähe zum Dom und vielen anderen Sehenswürdigkeiten haben wir sehr genossen. Die Zimmer sind ruhig; die Klimaanlage gut zu regeln. Besonders gefallen hat uns, dass jeden zweiten Tag der Zimmerservice kam, die Betten frisch bezogen wurden und im Bad die Handtücher gewechselt wurden!!!
Soggiorno di 11 notti a maggio 2019
Risposta di Ian Klink, il giorno 14 giu 2019
Dear Ehepaar , Thank your for your Great Review!! We're glad to hear that you had a great time with us and thtat you enjoyed the apartment. We would like to be clarify that we deep clean our bath tubs with professional products every 2 days, so that would be no problem of using it. the water that remain in the tub is maybe because of a level issue. Once again thank you for your kind review and we do hope to have you here with us again! Kind regards and have a great Summer!

10/10 Eccellente

YiHan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly staff,good location,comfortable room
Soggiorno di 3 notti a maggio 2019
Risposta di Ian Klink, il giorno 14 giu 2019
Dear YiHan, Thank you for your great review!!! We're glad taht you enjoyed your staying with us and do hope to have you with us again in a near future!!! Kind regards,

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a maggio 2019
Risposta di Daniele Lava, il giorno 2 giu 2019
Thank you for you kind feedback!

8/10 Buono

Oxana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti ad aprile 2019
Risposta di Ian Klink, il giorno 1 mag 2019
Dear Oxana, We're glad to know that you have a good time with us! we do hope to have you here with us again anytime soon. We'll do try our best to get 10 out 10 next time!!! :) Kind regards,

10/10 Eccellente

Melissa, San Mateo, California

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The check in and check out was smooth. The staff was extremely friendly and helpful, especially with our children. The apartment was amazing and beyond our expectations. The huge pool like tub was out of this world!
Soggiorno di 2 notti ad aprile 2019
Risposta di Ian Klink, il giorno 25 apr 2019
Dear Melissa! We from Domux Home Ricasoli are glad to know that you and your family had a great time with us! Your kind words motivate us even more to provide an excelent service! We do hope to have you and your beautiful family again with us anytime soon! Thank you again for taking part of your precious time to writhe us this review! Sincerely,

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We can't say enough great things about this property. Ian, the manager was super friendly and helpful . The location next to the Accademia and a short walk from the Duomo and Mercado Centrale can't be beat. The stylish furniture and the jacuzzi put it over the top.
Soggiorno di 3 notti a dicembre 2018
Risposta di Daniele Lava, il giorno 20 gen 2019
Dear Daniel, Greetings from Domux Home Florence! On behalf of the entire team I thank you for this amazing review. We enjoy sharing our passion and we are looking forward to welcome you again! Sincerely, Daniele Lava

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excelente experiencia, altamente recomendable. Está a pocos metros del Duomo. Paralos que van en coche, tienen un parking a 50 metros. Los apartamentos están muy bien decorados, son confortables y la atención inmejorable.
Soggiorno di 4 notti a dicembre 2018
Risposta di Ian Klink, il giorno 2 gen 2019
Thank You for taking part of your precious time to write us such kind words regarding Domux Home and his staff! We hope to have you with us again anytime soon!! Thank you again and Happy New Year!

10/10 Eccellente

Anderson

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a novembre 2018
Risposta di Daniele Lava, il giorno 21 nov 2018
Dear Mr. Anderson, Thank you for taking part of your precious time to give us a 5 star evaluation!!! We are very happy to know that you and your wife enjoyed your stay at Domux Home Ricasoli! We hope to have you here with us again anytime soon! Kind regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great stay in Florence, we should stay longer. Lovely hotel staff support us a lot.
Soggiorno di 2 notti a settembre 2018
Risposta di Daniele Lava, il giorno 3 ott 2018
Dear Guest, Thank you for taking part of your precious time to write us such a Kind review. We are glad to know that you enjoyed your time with us and wanted to stay longer and that also found our staff Support! We hope to have you here with us at Domux Home Ricasoli in a near future! Best Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing apartment in a great location. Cannot be faulted
Soggiorno di 3 notti a settembre 2018
Risposta di Daniele Lava, il giorno 26 set 2018
Dear Guest, Thank you for taking part of your precious time to write us such a kind review. We are glad to know that you liked our apartment and our location!

10/10 Eccellente

Alejandro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente opcion!!!!
El apart es altamente recomendable muy bien ubicado a dos cuadras del Duomo reciclado a nuevo de alta calidad y los chicos que atienden don muy serviciales, proveen teléfono con servicio 4g y teléfono para llamadas locales e internacionales gratis.
Soggiorno di 3 notti ad agosto 2018
Risposta di Daniele Lava, il giorno 2 set 2018
Dear Alejandro, Thank you for your 5 Star review. It means a lot to us that you and your family have found yourselves satisfied with Domux Home location, the amenities provided and of course our staff! We hope to have you and your family with us anytime soon! Best regards,

10/10 Eccellente

Pete, New Jersey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The 3 room suite was a modern oasis in the midst of historic Florence just steps away from the museum that hosts the David. The hotel manager was always available to provide suggestions on places to eat and visit and was deeply apologetic when the AC failed during the last night of our stay. The kitchenette provided us with options so that we could eat breakfast in the suite if we needed to. We would definitely consider staying there again on our next trip to Florence and Tuscany
Soggiorno di 4 notti a luglio 2018
Risposta di Daniele Lava, il giorno 13 ago 2018
Dear Pete, Thank you for your nice feedback we are looking forward to welcoming you again!

10/10 Eccellente

Sapna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay
We really enjoyed our stay at Domux Home. The apartment was perfect for our family. The location was amazing - very central and walking distance from everywhere we wanted to go. The staff was super helpful and efficient. I would highly recommend Domux Home.
Soggiorno di 5 notti a giugno 2018
Risposta di Daniele Lava, il giorno 8 lug 2018
Dear Sapna, Thank you for your fantastic feedback! we are looking forward to welcoming you again :)

10/10 Eccellente

Brendan, Washington, DC

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2018
Risposta di Daniele Lava, il giorno 8 lug 2018
Dear Guest, Thank you for your fantastic feedback! we are looking forward to welcoming you again :)

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great accommodation for three adults who did most of their own cooking. Comfy sofa to relax on. Beds all comfy. Kitchen well set-up. We bought olive oil, plastic wrap, foil, paper towels and groceries. Air -conditioned! Wild bathtub/ shower in main bedroom a novelty, but not needed. The 'den' really functioned well as a second bedroom. The staff were very helpful with dinner suggestions for food sensitivity accommodation, and they helped us print up some documents. Two of the 6 nights were very noisy. One night was other hotel guests partying and the second night was local people fighting and the sound echoing in the courtyard. Not much could be done about either. Handy safe to stow items while out sightseeing.
Soggiorno di 6 notti a maggio 2018
Risposta di Daniele Lava, il giorno 8 lug 2018
Dear Guest, Thank you for your fantastic feedback! we are looking forward to welcoming you again. and we will make sure there won't be party people around :) It was a pleasure for me and the Domux Home Team assisting you and providing you the best service! thank you, Daniele