Thank you very munch for your feedback. We’re pleased that you enjoyed your stayed. Can’t wait to host you again to offer a better experience.

We'd like to hear more about your experience. Your feedback is very important to us. Thanks

Thanks for your feedback. Regarding the daily services, and concierge. We have it clearly in all our sites. We offer a Private, Contactless, Self Check In service. We’re sorry you weren’t able to read the description. We'll appreciate your comments.

We'd like to hear more from you. Thanks

Hi Crystal, We're really sorry for the inconvenience. The neighbors behavior is out of our control, but we took actions in this case and evicted them. As mentioned above we're really sorry for this and we will appreciate you take the time to reported it. We wish to have the opportunity to host you again in the future and compensate you as you deserved.

Hola Laura, Muchas gracias! Apreciamos enormemente tu comentario y esperamos poder contar con tu visita nuevamente.

We'll appreciate to hear more about your experience with us.

Thanks for your rating. However we would like to hear more about your experience. Thanks again,

Thank you for sharing your experience with us. We apologize for any inconvenience you encountered in reaching us. Please note that our mandatory fees, including the 60 cleaning fee, are disclosed on the listing and are collected as an additional payment prior to check-in. We take all feedback seriously and will work to ensure better communication and service in the future. If you have any further concerns, please don't hesitate to reach out to us directly.

Thanks for leaving us a review! If you don’t mind, we would love to hear more about your experience and how we can improve to turn your 2-star stay into a 5-star. We always aim to give our guests the best experience possible and your feedback will help us improve. Hope to hear from you soon!

Thanks for leaving us a review! If you don’t mind, we would love to hear more about your experience and how we can improve. We always aim to give our guests the best experience possible and your feedback will help us improve. Hope to hear from you soon!

We sincerely apologize for your unpleasant experience at our property. We'd like to highlight that our listing clearly discloses the absence of a front desk, and we regret any inconvenience caused. It is disheartening to learn about the issues you faced, as we were not informed during your stay, denying us the opportunity to address and rectify the situation promptly. We value your feedback and will take necessary measures to improve. Thank you for bringing this to our attention.

Thank you for sharing your positive feedback! We're thrilled to hear that you had an excellent experience. If there's anything specific you loved or any suggestions for improvement, feel free to let us know. We appreciate your support and hope to welcome you back soon!

Thank you for your kind words! We're thrilled you enjoyed the perfect location and found our place super clean. We appreciate your positive feedback and hope to welcome you back soon.

Thank you for your positive feedback! We're delighted to hear that you found our place great for your stay. We hope to welcome you back in the future.

We're grateful for the opportunity to have hosted you! We look forward to welcoming you back soon for another wonderful stay!

We appreciate your feedback! Your thoughts are valuable to us, and we would love to learn more about your experience with us. Your insights play a crucial role in our continuous efforts to enhance our services and provide an exceptional experience for our guests. We look forward to receiving more details from you soon. Thank you for taking the time to share your thoughts!

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our unit to have everything you needed and that the layout provided a relaxing atmosphere. We strive to make our guests' stay as convenient as possible, and we're pleased to know that the single-floor setup made it easy for you to access your unit with luggage or shopping bags. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

Thank you for your wonderful feedback! We're delighted to hear that your self-check-in experience was seamless and that you found your stay comfortable with clean rooms. It's great to know our staff's communication was effective, and we're pleased our centralized location in Ft. Lauderdale worked well for you. We look forward to welcoming you back on your next visit!

Thank you for staying with us! We look forward to hosting you again!

Thank you for sharing your experience with us. We appreciate your positive feedback on your stay. We apologize for any inconvenience you faced during the pre-stay process. Please note that on our listing, we disclose the deposit collection and verification process, as well as the mandatory cleaning fee, to ensure transparency. We'll strive to enhance the clarity of these procedures for future guests.

We sincerely apologize for the negative experience you had during your stay. It's disheartening to hear about the issues with the outside light, lack of curtains, and the inconvenience with the fridge and coffee cups. This falls below our standards, and we are investigating the matter to address these issues promptly. Your feedback is crucial, and we will take immediate steps to ensure a more comfortable and restful experience for our guests in the future. We appreciate your understanding and hope to have the chance to make it right on your next visit.

Thank you for taking the time to share your review! Your feedback is invaluable to us. We'd greatly appreciate if you could provide additional details about your experience, enabling us to enhance and elevate your stay from a 4-star to a 5-star experience. Our commitment is to consistently offer our guests the highest level of service, and your insights will contribute significantly to our ongoing efforts. We look forward to hearing more from you soon!

Thank you for your feedback! We'd like to clarify that our listing prominently discloses our contactless check-in process for a seamless arrival experience. We appreciate your understanding and hope you enjoyed your stay otherwise!"

Thank you for your valuable feedback. We're glad to hear you enjoyed your room and apologize for any inconvenience with the initial challenge. We appreciate your understanding and have taken steps to address and prevent such issues in the future. We hope to welcome you back for an even smoother experience.

We sincerely apologize for the inconvenience you experienced with the passcodes during your stay. We appreciate your feedback and have addressed the issue promptly. Our team is working to ensure a smoother process in the future. We regret any discomfort caused and hope to have the opportunity to better serve you in the future.

Thank you for sharing your experience. We apologize for any confusion regarding the fees, and we'd like to clarify that additional charges, such as cleaning fees, service fees, and damage deposits, are disclosed on our listing before booking. The request for a copy of your government-issued photo ID is a standard procedure to ensure security. We regret any inconvenience with early check-in and luggage storage; we'll work on improving communication about check-in times and related services. Your feedback is valuable, and we appreciate your understanding.

Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We have taken note of the issues you mentioned, including the lack of toilet paper upon check-in and the heating problems. Your concerns are important to us, and we are actively addressing these issues to ensure a better experience for future guests.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing a more comfortable and enjoyable stay.

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience during your stay. Our team is dedicated to providing excellent service, and it's always rewarding to know when we've succeeded. We look forward to welcoming you back in the future for another enjoyable stay.

Thank you for sharing your feedback! We're glad to hear you found the abundance of pillows satisfactory. We apologize for any inconvenience regarding the comforter thickness and hot water availability. Your comments are valuable to us for future improvements. We hope you enjoyed your overall stay and look forward to welcoming you back in the future.

We apologize for the inconvenience you experienced during check-in. We'd like to highlight that our listing clearly mentions a contactless check-in process, and an email for verification is sent immediately upon reservation. We regret any technical issues you encountered and will address them promptly to enhance the overall guest experience.

Thanks for leaving us a review! If you don’t mind, we would love to hear more about your experience and how we can improve. We always aim to give our guests the best experience possible and your feedback will help us improve. Hope to hear from you soon!

Thank you for your positive feedback! We're delighted to hear that you had a comfortable and clean stay. Your suggestion about adding labels to the shower dispensers is valuable, and we will definitely take it into consideration for improving our guest experience. We appreciate your input and hope to welcome you back for another enjoyable stay.

Thank you for sharing your experience with us! We appreciate your feedback on the remodeled rooms and apologize for any inconvenience regarding the late checkout request. We're delighted to hear you enjoyed your stay overall and hope to welcome you back in the future.

Thank you for sharing your feedback. We apologize for any inconvenience you experienced with our contactless check-in process. Please note that detailed check-in instructions are provided on our listing to ensure a smooth arrival. We appreciate your understanding and hope you'll consider returning for a better experience in the future.

Thank you for your positive feedback! We're delighted to hear that you enjoyed our quiet and friendly atmosphere, as well as our commitment to cleanliness. We appreciate your support and look forward to welcoming you back soon!

Thank you for your feedback and for choosing to stay with us again. We appreciate your loyalty. We understand your concern about the separate cleaning fee, and we'll certainly take your suggestion into consideration for future improvements. We hope to welcome you back and provide an even more seamless experience.

Thank you for staying with us! Hope to host you again!

Thank you for taking the time to share your experience. We apologize for any inconvenience you faced during your stay. Your concerns regarding the lack of onsite management, vending options, and unexpected fees are duly noted. We strive to improve our services and will review these issues with our management team. Please be assured that your feedback is valuable, and we are committed to making necessary adjustments. We appreciate your patience and hope you reconsider staying with us in the future.

We appreciate your feedback and apologize for the inconvenience you faced with the door code and parking. We are actively working to improve our communication and response protocols. Your positive comments about the room are encouraging, and we hope to provide a smoother experience for you in the future. Thank you for bringing this to our attention.

Thank you for taking the time to share your feedback. We appreciate your input and want to clarify that our property is entirely smoke-free to ensure a comfortable and healthy environment for all guests. We understand that smoking preferences can vary, and we strive to create a space that caters to the majority of our guests. We hope you enjoyed your overall experience with us and look forward to welcoming you back in the future.

Thank you for your positive feedback! We're delighted to hear that you found our space clean and updated. We appreciate your support and look forward to serving you again in the future.

Thank you for staying with us! We hope to host you again!

Thank you for staying with us! We hope to host you again!

Thank you for sharing your experience with us. We apologize for the inconvenience regarding the lack of a blanket for the sofa bed and the disturbance caused by neighboring guests. We take your feedback seriously and will address these issues to ensure a more comfortable stay for our guests. On a positive note, we're glad you found the laundry facilities satisfactory. We appreciate your input and hope to better serve you in the future.

Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered during your check-in process and the billing issues. We understand your frustration and acknowledge the challenges with the third-party service, JURNY. We'll address this matter with them to ensure a smoother and more reliable experience for our guests. Please be assured that we are working on resolving the refund issue promptly. We appreciate your feedback and hope to have the opportunity to welcome you back under improved circumstances.

Thanks for leaving us a review! If you don’t mind, we would love to hear more about your experience and how we can improve to turn your 1-star stay into a 5-star. We always aim to give our guests the best experience possible and your feedback will help us improve. Hope to hear from you soon!

We deeply regret the inconvenience you experienced during your stay. We sincerely apologize for the system failure that led to the oversight of the security deposit and delayed code issuance. Your frustration is completely understandable, and we are actively addressing these issues to prevent similar occurrences in the future. Please be assured that we take your feedback seriously and are working to improve our processes. We appreciate your patience and hope to have the opportunity to make it right for you in the future.

Dear [Guest],Thank you for bringing this to our attention. We understand the inconvenience you've faced, and we apologize for any confusion. Although our rooms were fully booked, we promptly offered an alternative arrangement. Since you opted to cancel, we have reached out to Expedia to confirm the cancellation and ensure a full refund. We appreciate your understanding and hope to have the opportunity to welcome you in the future.