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Recensioni per The Westin Fort Lauderdale Beach Resort

4 out of 5
The Westin Fort Lauderdale Beach Resort
321 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 549 su 1006 recensioni" "
Valutazione di 8 - Buono. 212 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 127 su 1006 recensioni" "
Valutazione di 4 - Scarso. 66 su 1006 recensioni" "
Valutazione di 2 - Terribile. 52 su 1006 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Barbara

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Posizione eccellente. Facilità di accesso alla spiaggia. Ampia varietà di servizi. Piscina eccezionale Device di lettura delle carte di credito obsolete
Soggiorno di 5 notti ad agosto 2022
Risposta di Princess M., il giorno 9 ago 2022
Thank you for taking a moment to share your experience. We really appreciate all of your feedback. This level of detail is important for us so we know exactly how we can improve. We look forward to welcoming you back to The Westin Fort Lauderdale Beach Resort in the near future!

8/10 Buono

Scot

Mi è piaciuto: Personale e servizio
Convenient location
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Kenneth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My wife and I went here for our honeymoon, and it was perfect! The staff is friendly and accommodating, the hotel provides beach chairs to the guests (which they carry for you to your destination), the room was clean, and the area was safe. On our first day, we were asked to switch our room because of maintenance, and we were upgraded to a much larger room for free!
Soggiorno di 4 notti a marzo 2024
Risposta di Property Management , il giorno 6 mag 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

8/10 Buono

RICHARD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Guest services., il giorno 4 mag 2024
Thank you for your good rating.

2/10 Terribile

Jennifer

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Terrible experience
Soggiorno di 3 notti a marzo 2024
Risposta di Jaime D., il giorno 29 apr 2024
Dear Jennifer,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Eccellente

Kelli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We ate lunch at tintas and brunch the next day and it was awesome!! Our room had a great view of the beach and Intercoastal waterway The staff was accommodating We had a great visit We will return
Soggiorno di 1 notte ad aprile 2024
Risposta di Princess M., il giorno 29 apr 2024
Dear Kelli,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Eccellente

Jessica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Princess M., il giorno 29 apr 2024
Dear Jessica,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Eccellente

LEXUS GERA, Fayetteville

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I think for the price you pay to stay at the The Westin, Valet parking is way overpriced.
Soggiorno di 3 notti ad aprile 2024
Risposta di Jaime D., il giorno 28 apr 2024
Dear Lexus,We truly appreciate you taking the time to share your experience with us! Our fees are in line with similar properties in the area, and we feel that we offer good value given our central location and extensive facilities. We hope to see you again!

10/10 Eccellente

Ed

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I could not have been happier with the staff, and the accommodations. Stephan, Attila, Shanique, Josie, Nadiyah, Robin, Francisco and Enrique, everyone was so pleasant and professional. Made me feel truly welcome, and I cannot wait to come back.
Soggiorno di 3 notti ad aprile 2024
Risposta di Princess M., il giorno 28 apr 2024
Dear Ed,Thank you for taking the time to share your experience about your recent stay at our hotel. We really appreciate all of your feedback. We're delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! We cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

2/10 Terribile

Ashley

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi
the ac broke so couldn't sleep, was too hot
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest services., il giorno 26 apr 2024
Thank you for your feedback. I will share it with our leadership team.

4/10 Scarso

Patrick, brooklyn

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
They never cleaned my room or gave me fresh towels even after requesting it twice
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaime D., il giorno 24 apr 2024
Dear Patrick,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations. I have also communicated your concerns to our housekeeping leaders to make sure this were isolated incidents and corrected moving forward. We hope to have the chance to welcome you back in the future!

10/10 Eccellente

Vito

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice people, and great location
Soggiorno di 4 notti ad aprile 2024
Risposta di Princess M, il giorno 24 apr 2024
Dear Vito,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Eccellente

Siara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love the hotel everything about it was great
Soggiorno di 3 notti ad aprile 2024
Risposta di Robert M., il giorno 24 apr 2024
Dear Siara,Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel soon!

2/10 Terribile

Brad

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This is the worst WESTIN Hotel we have ever stayed in. The property is Old and badly in need of a total renovation.
Soggiorno di 2 notti ad aprile 2024
Risposta di Jaime D., il giorno 24 apr 2024
Dear Brad,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback and can assure you that we'll be addressing your concerns with the appropriate team leaders. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

2/10 Terribile

Jose

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Horrible experience for such an expensive hotel. We spent just one night but the worst was that there was no air conditioning at all in the whole building the whole night!!!! The room windows were somehow locked, the temperature inside the room reached 82 degrees and the humidity was unbearable. When we complained during check out the lady at the counter just said OK all I can do is not to charge you for the resort fee ($42 plus tax), but now I got their invoice by e-mail showing they did charge me for that "resort fee". Never stay there, you're going to be very disappointed!
Soggiorno di 1 notte ad aprile 2024
Risposta di Jaime D., il giorno 24 apr 2024
Dear Jose,Thank you for taking a moment to share your feedback with us. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with a management level and relayed back to the hotel. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Resort fees should be added to the initial price and not added on at check out for surprise fees at the end.
Soggiorno di 3 notti ad aprile 2024
Risposta di Property Management , il giorno 22 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

8/10 Buono

Leili

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Check in was quick, adequately staffed with very professional people. The hotel's location was excellent as was a sense of security. It's wasn't Spring Break so I think considerably quieter than it could be. The staff at the Lavazza coffee kiosk were tops. The Mexican restaurant on the first floor was excellent (make reservations for outside seating). Atmosphere was excellent. Now for the bad. It was my wife and I's anniversary and my wife wanted an ocean view room. I made reservations for two queen beds (I'm an active sleeper and I snore.) and ocean view. Hotel management tried to do something special by giving us a suite, king size bed, and intercoastal waterway view. Totally unsatisfactory! We were able to get things changed to what we wanted to begin with (Thank you, Anna!!). No suite but my wife had her ocean view which was critical. The room was excellent except the louvered bathroom door. Any noise or light bleeds into the room. Wife didn't care for that but dealt with it. Room was kept clean by commendable service staff. The smoking area meant banishment to the parking garage but all of Ft. Lauderdale is anti-tobacco, cigarette or cigar. Check out was quick and easy. Parking fee ($55/day) seems excessive but there is no or next to no parking close in the area. This is something someone could better plan.
Soggiorno di 2 notti ad aprile 2024
Risposta di Property Management , il giorno 22 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

4/10 Scarso

Garret, Grapevine

Viaggio con la famiglia
Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
People were nice, food was good, but ac didnt work the last night we were there and our baby slept horribly.
Soggiorno di 3 notti ad aprile 2024
Risposta di Property Management , il giorno 22 apr 2024
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

2/10 Terribile

Juan

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 22 apr 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 Eccellente

Hiram R

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an excellent stay, and loved almost every aspect of the hotel. The location is perfect, as we could walk to many restaurants and stores.The only thing we'd do different would be to buy our own spirits and mixers, and just bring a cup down from the room. The $15 cocktails were a bit pricey for their quality, but that is "tourist trap" nitpicking. The food at Lona was exceptional. Get up early to reserve chairs poolside to guarantee a spot. The steak tacos were delicious. We will be returning.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest services., il giorno 20 apr 2024
Thank you for your feedback and excellent rating. We are here for you.

6/10 Soddisfacente

michelle

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Pool needs updating and my room looked at wall.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest services., il giorno 20 apr 2024
We are s sorry that you feel this way. Thank you for your feedback.

10/10 Eccellente

Greg G

Mi è piaciuto: Pulizia e personale e servizio
Needs renovation. Restaurant was excellent!
Soggiorno di 4 notti ad aprile 2024
Risposta di Princess M., il giorno 19 apr 2024
Dear Greg,Thank you for taking the time to share your thoughts regarding your most recent stay at our property. I appreciate you bringing these issues to our attention. I will share your message with our leadership team.We hope to see you again!

10/10 Eccellente

Megan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the amentities! Just far enough away from the action area but close enough to walk and still enjoy the beach life of Fort Lauderdale!
Soggiorno di 3 notti ad aprile 2024
Risposta di Princess M., il giorno 19 apr 2024
Dear Megan,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Eccellente

Julio, Bronxville

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property, my only complaint was the bathroom needing a bit more care. Everything else was really nice.
Soggiorno di 5 notti ad aprile 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Julio,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest. We'll be addressing your concerns with the appropriate team members. We hope to see you again!

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Princess M., il giorno 17 apr 2024
Dear Richard,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location to beach and restaurants. Best breakfast at the beach!
Soggiorno di 3 notti ad aprile 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Julie,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

10/10 Eccellente

Patrick

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The restaurant attached to the hotel is probably one of the best in the area, and the hotel was very clean. The views are great from the rooms and going to the beach is really convient
Soggiorno di 3 notti ad aprile 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Patrick,Thank you for your terrific review on your recent stay! It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel soon!

10/10 Eccellente

Vilkens

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had an awesome stay !!!
Soggiorno di 2 notti ad aprile 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Vilkens,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Eccellente

Wojciech

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Wojciech,Thank you so much for your 5-star rating! It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We hope to see you again!

6/10 Soddisfacente

Jean

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
we have stayed here many times. unfortunately, this time it was a little disappointing due to no ice machines on our floor, room service that ever was delivered and no TVs in the bar area.
Soggiorno di 3 notti ad aprile 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Jean,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations on your recent stay. Also I would like to mention that we have Ice machine available every floor.We hope to see you again the next time you return to the South Florida area.

10/10 Eccellente

Mark

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to the beach
Soggiorno di 1 notte ad aprile 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Mark,Thank you for taking a moment to share your experience. Your feedback means a great deal to us. We hope to see you again!

10/10 Eccellente

Lindsey, Lake Villa

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Staff were friendly and views were great. Safe location—easily walkable to downtown. Great pool and beach access
Soggiorno di 4 notti ad aprile 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Lindsey,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We look forward to welcoming you back to The Westin Fort Lauderdale soon!

8/10 Buono

Kevin, Paterson

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Amazing views and access to beach. Great walkability.
Soggiorno di 5 notti a marzo 2024
Risposta di Princess M, il giorno 17 apr 2024
Dear Kevin,Thank you for your rating! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

10/10 Eccellente

Ivory Tennille

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved everything about my stay. The check in with Marla was fast and easy she was really nice and knowledgeable. The rolm was clean . The view of the pool and beach was amazing. The restaurant down stairs lula the staff wasnt all that friendly. My second time going my friend and i walked out after 20 mins of waiting no one ever came to take our order. The food was decent the first time.
Soggiorno di 3 notti ad aprile 2024
Risposta di Jaime D., il giorno 17 apr 2024
Dear Ivory,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! We'll be addressing your concerns with the appropriate team members of Lona. Thank you for bringing this to our attention. We hope to see you again!

10/10 Eccellente

Wendy

Soggiorno di 1 notte a marzo 2024
Risposta di Guest services., il giorno 4 mag 2024
Thank you for your excellent rating.

2/10 Terribile

denise

Non mi è piaciuto: Condizioni e dotazioni della struttura
Service was rude. Would never come back of recommend
Soggiorno di 3 notti ad aprile 2024
Risposta di Robert Munn, il giorno 12 apr 2024
Denise-We apologize that you feel that way. We were simply looking out for your safety and the safety of our guests due to our recent encounter. We hope to have the chance to welcome you back and showcase the experience so many rave about.

8/10 Buono

natalia

Viaggio con la famiglia
The bridge between the swimming pool and the beach is a great touch, however, the elevator needs work. The beach, and the clear blue water elevated the experience!
Soggiorno di 4 notti ad aprile 2024
Risposta di Property Management , il giorno 11 apr 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Eccellente

Mohan, plantation

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and property
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest services., il giorno 9 apr 2024
Thank you very much for your feedback and excellent rating. We are here for you.

10/10 Eccellente

Jeannette

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was superb!!!!
Soggiorno di 7 notti a marzo 2024
Risposta di Guest services., il giorno 8 apr 2024
Thank you for your feedback and excellent rating. We are here for you!!!

10/10 Eccellente

Tina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest services., il giorno 8 apr 2024
Thank you for your excellent rating!!!

4/10 Scarso

Margaret

Mi è piaciuto: Condizioni e dotazioni della struttura
We are told that chairs and towels at the beach and pool are complimentary; however at check out I was informed there is a $75 fee each day for this service! This is ridiculous as that is not complimentary and it was NEVER communicated when we checked in. Additionally, when going to the pool, you are met with a security guard that asks your name and room number to be admitted. and because there is a line with others who can hear you telling the guard, someone used my name to charge cocktails and get towels! I am currently disputing the $54 charge on my credit card! The hotel was clean, and the staff were accommodating but your service protocols are not complimentary and having a security guard at the door entering a pool area makes you feel like you are in a third world country!
Soggiorno di 3 notti a marzo 2024
Risposta di Guest services., il giorno 8 apr 2024
We are so sorry that you feel this way. Your feedback will be shared with our leadership. We hope you give us another try to truly showcase the best Westin experience.

8/10 Buono

amy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall nice
Soggiorno di 4 notti a febbraio 2024
Risposta di Guest services., il giorno 8 apr 2024
Thank you for your feedback and rating. We are here for you!!!

8/10 Buono

Marie-Claude

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Super!
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest services., il giorno 6 apr 2024
Thank you so much for your good score!!! We are here for you!!!

10/10 Eccellente

Hanny

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
⭐️⭐️⭐️⭐️⭐️
Soggiorno di 1 notte a marzo 2024
Risposta di Property Management , il giorno 4 apr 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

DORELA

Viaggio di gruppo
Mi è piaciuto: Servizi
Great hotel!
Soggiorno di 4 notti a marzo 2024
Risposta di Princess M., il giorno 3 apr 2024
Dear Dorela, We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

10/10 Eccellente

Sandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location to stay in Ft Lauderdale. Love the pool areas, 2 coffee shops, 2 restaurants.. room was great, bed was super comfortable. Staff very efficient and kind. Will definitely come back!
Soggiorno di 2 notti a marzo 2024
Risposta di Princess M., il giorno 3 apr 2024
Dear Sandra,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! We look forward to welcoming you back to The Westin Fort Lauderdale soon!

8/10 Buono

Nadia

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The hotel was overpriced for what it was. The furniture was a little dated and there wasn't any update charging ports in the room. Area around the bathroom was quite loud from room above through the exhaust vents in the bathroom. You can hear conversations clear as day.
Soggiorno di 2 notti a marzo 2024
Risposta di Guest services., il giorno 2 apr 2024
Thank you for your feedback and rating. I will share it with our leadership team.

6/10 Soddisfacente

Selim

The property is dated and is not very well kept. The windows were dirty with bit droppings on the pane. The property needs a very thorough cleaning and upkeep. This property did not honor my Bonvoy card for points!
Soggiorno di 2 notti a marzo 2024
Risposta di Princess M, il giorno 1 apr 2024
Dear Selim,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback and can assure you that we'll be addressing your concerns with the appropriate team members. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

4/10 Scarso

Patrick

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Outdated, very inconvenient as far as the elevators are concerned, very busy and congested hotel, will never stay here again.
Soggiorno di 3 notti a marzo 2024
Risposta di Jaime D., il giorno 3 apr 2024
Dear Patrick,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Eccellente

Yoelvys

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Guest services., il giorno 2 apr 2024
Thank you for the excellent feedback.