2/10 Terribile
Fran-Marie
22 nov 2025
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The AC worked good but the unit itself was broken and filthy. The comforters were tattered and torn. Drug paraphernalia were strone out on the sidewalks and stairs. There was a homeless man that was evidently passed out on the stairs. The floors looked as though they hadn't been mopped in months. Also, there was a major fire or chemical burn on the floor which had not been fixed. The refrigerator was disgusting and didn't work at all. The fire alarm was missing and the wires were exposed and hanging from of the ceiling. The ice bucket was dirty and cracked so when the ice melted it drained onto the counter everywhere. The pictures on their website does not depict an accurate description of the Red Roof Inn West, Fort Worth, Hwy 30 & Las Vegas Trail. A strange man knocked on our door asking to come in our room so we could look at what he had and use the phone. I called the manager and he told me he was looking at the camera and nothing to worry about. He didn't believe me and told me to shut up. Then hung up on me when I tried to tell him that there was a man disturbing his tenants. Oh the door was extremely damaged from a forceful entry at some point and did not shut properly (flush). We had to forcefully push it shut to lock it with the top metal flapper lock. The bottom of the door stuck out about an 11/2 inches from the door frame. The only good about this hotel was the check out.
Fran-Marie
Soggiorno di 3 notti a novembre 2025