Hotel di lusso a Fortaleza

“As a tourism hotel I would expect that the staff speak some English.. however there was only ONE person who works here that speaks English, and she was almost never around. There was a lot of confusion and misinformation due to lack of communication. I understand I’m in a non English speaking country but at a hotel in this scale it’s not acceptable that NO ONE speaks English. It’s not really worth the price seeing how disorganized everything is there. One of the staff members made me cry because...

“Staff was great! The entertainment people were amazing! The buffet needs alots of improvement, it was the same food everyday same stuff for breakfast same stuff for dinner. Also needs improvement with their card system I had alots of issues with the Water park entrance on both days.”

“Mi è puaciuto tutto ”

“Gostei bastante do quarto e ambiente. Preço do bar eu achei justo, tinha atrações para as crianças e bem próximo da lagoa da cauípe. Gostei semais e pretendo voltar”

“Posto meraviglioso praticamente sulla spiaggia, molto ben organizzato e con tutti i comfort per passare delle bellissime giornate di relax. Personale e proprietari molto disponibili e sempre pronti a fornire informazioni ”

“Alloggiavo nella Royal Vila Bora Bora con giardino e piccola piscina! Meravigliosa”