Hotel in zona Fraccionamiento Las Américas, Mérida

“Beautifuly designed hotel, friendly staff.”

“Il y a des centres commerciaux a 6 minutes en taxi”

“Excelente hotel excelente servicio muy cómodo todo ”

“Buen hotel buena ubicación ”

“Expensive for pets but loved the hotel”

“Our stay was absolutely amazing! The property is stunning, the rooms are beautiful, the beds are super comfortable, and the amenities are fantastic. The staff are so friendly and helpful, and the food is also great (both in the restaurant and pool bar). My husband and I also got massages and that was the best experience. There is also a great churrro and helado place within walking distance and that did not disappoint. 😉”

“Excelente ubicación ”

“Excellent location, service, and cleanliness. Strongly recommended. ”

“No lo probé ”

“Room was fantastic! Staff was so friendly and helpful with everything! I cannot say enough great things about this hotel. Gorgeous! Included bfast was great and relaxed in the beautiful courtyard. Location was perfect for sights and walking to amazing dinners. Will be back!! ”

“Air conditioning was minimal at best. There were tons of ants in the bathroom and the bed was old. The grounds are lovely, as is the pool. And I really liked the fact that I could change the language on the TV from Spanish to english!”

“excelente servicio, todo el personal es muy amable, súper limpio, camas cómodas y restaurantes buenos. Bonito hotel ”

“El A/C suena mucho, me he quedado varias veces y el problema está en todas las hab que me he ocupado, ya son muy viejos, ahora le aúno los colchones, unos demasiado duros y otros demasiado empozados, lástima porq tiene excelente ubicación, si no fuera por los BENES no me quedaría ya, espero valoren y tomen en cuenta las opiniones y mejoren la calidad 😞”

“Staff was friendly and very sweet. Very responsive to our requests and questions. We didn’t get any food bc the chef’s hours were very short/limited. We used Uber Eats to obtain meals when we didn’t want to go out. The ambiance was great and relaxing. I wish the surrounding were more conducive to a retreat. Lots of dogs barking and the neighbors playing music until 3 am. We also wished the room had more items to keep you self sufficient. I would have liked a small refrigerator...

“Al principio nos llevamos mala impresión porque los blancos de 1 de las camas estaban manchados, me tocó bajar y solicitar el cambio ya que no había personal que lo hiciera, faltaban amenidades y blancos de baño. El horno de microondas no funcionaba, nos prestaron plancha pero no cuenta con burro, ni con caja de seguridad.”

“Room was small but very clean. The staff were very helpful. ”

“Estacionarse es un problema ya que a pesar de tener espacios para huéspedes, siempre están ocupados y no se encuentra lugar, el personal un poco desagradable en el trato”

“The best hotel in Merida for a family holiday and a very peaceful stay.”